Profile image of Ali Tamaddoni Jahromi

Dr Ali Tamaddoni Jahromi

STAFF PROFILE

Position

Senior Lecturer

Faculty

Faculty of Business and Law

Department

BL Deakin Business School

Campus

Melbourne Burwood Campus

Qualifications

Doctor of Philosophy, Monash University, 2014

Contact

ali.tamaddoni@deakin.edu.au
+61 3 924 46196

Biography

Ali Tamaddoni is Senior Lecturer (Assistant Professor) in Business Analytics at Deakin Business School. His research interests include churn management, customer analytics and big data analytics. Ali's work has been published in Industrial Marketing Management, Journal of Service Research, and Journal of Marketing Management.

Read more on Ali's profile

Research interests

Customer Analytics

Customer Churn Modeling

Teaching interests

Marketing Analytics 

Customer Analytics

Units taught

MIS784 Marketing Analytics

MIS384 Marketing Analytics

MIS771 Descriptive Analytics and Visualization

MIS793 Business Analytics Project

Conferences

Stakhovych, S., Tamaddoni, A (2017). Effects of Customer Credits as Service Failure Recovery Solution on Customer Churn and Purchases. INFORMS Marketing Science Conference, Los Angeles, USA, 7-10 June. 

Stakhovych, S., Tamaddoni Jahromi, A., & Ewing, M. (2015). Towards More Accurate and Profitable Customer Churn Prediction. INFORMS Marketing Science Conference, Baltimore, USA, 18-20 June.

Tamaddoni Jahromi, A., Stakhovych, S., & Ewing, M. (2013). Predicting customer churn: Old techniques are still alive. American Marketing Association, Summer Marketing Educators’ Conference, Boston, USA, 9-11 August.

Tamaddoni Jahromi, A., Stakhovych, S., & Ewing, M. (2013). Customer churn models: A comparison of probability and data mining approaches. Academy of Marketing Science, World Marketing Congress, Melbourne, Australia, 17-20 July.

Tamaddoni Jahromi, A. (2012). Modeling customer churn in non-contractual settings. Australia and New Zealand Marketing Academy Conference (ANZMAC) 2012 Doctoral Colloquium, Adelaide - Australia, 1-2 December.

Tamaddoni Jahromi, A., Sepehri, M., Teimourpour, B., & Choobdar, S. (2009). A computer assisted dual-step predictive model for customer churn in pre-paid telecommunications service providers. Academy of Marketing Conference, Leeds, UK, 7-9 July.

Tamaddoni Jahromi, A., Moeini jazani, M., & Akbari, I. (2009). A dual-step multi-algorithm approach for churn prediction in pre-paid telecommunications service providers. International Conference of Innovation and Management, Sao Paulo, Brazil, 8-10 December.

Moeini Jazani, M., Tamaddoni Jahromi, A., Akbari, I., & Naude, P. (2009). Orchestrating an unbundled business process network: An assessment tool. International Conference of Innovation and Management, Sao Paulo, Brazil, 8-10 December.

Naude, P., Moeini Jazani, M., Tamaddoni Jahromi, A., Farhadi, M., & Alborz, B. (2008). Assessing business exchange context dynamism: The PLC perspective. Academy of Marketing Conference. Aberdeen, UK, 8-10 July.

Tamaddoni Jahromi, A., & Moeini Jazani, M. (2008). Towards more integration: Investigation of Iranian pharmaceutical logistics providers. International Conference of Innovation and Management. Maastricht, Netherlands, 10-11 December.
 

Awards

Best paper Award in Business-to-Business Marketing, Academy of Marketing Conference, 2008, Aberdeen, UK. 

Publications

Filter by

2017

The impact of personalised incentives on the profitability of customer retention campaigns

A Tamaddoni, S Stakhovych, M Ewing

(2017), Vol. 33, pp. 327-347, Journal of marketing management, Abingdon, Eng., C1

journal
2016

Comparing churn prediction techniques and assessing their performance: a contingent perspective

A Tamaddoni, S Stakhovych, M Ewing

(2016), Vol. 19, pp. 123-141, Journal of service research, London, Eng., C1

journal
2014

Managing B2B customer churn, retention and profitability

A Tamaddoni Jahromi, S Stakhovych, M Ewing

(2014), Vol. 43, pp. 1258-1268, Industrial Marketing Management, Amsterdam, The Netherlands, C1

journal
2010

Modeling customer churn in a non-contractual setting: the case of telecommunications service providers

A Tamaddoni Jahromi, M Sepehri, B Teimourpour, S Choobdar

(2010), Vol. 18, pp. 587-598, Journal of strategic marketing, Abingdon, Eng., C1-1

journal

Funded Projects at Deakin

No Funded Projects at Deakin found

Supervisions

No completed student supervisions to report