Profile image of Jeff Chamberlain

Dr Jeff Chamberlain

STAFF PROFILE

Position

Lecturer

Faculty

Faculty of Business and Law

Department

BL Deakin Business School

Campus

Melbourne Burwood Campus

Qualifications

Doctor of Philosophy, Deakin University, 2014
Graduate Certificate of Higher Education, Deakin University, 2010
CPA (Certified Practising Accountant), CPA Australia, 2006
Master of Electronic Commerce, Deakin University, 2003
Graduate Diploma of Electronic Commerce, Deakin University, 2002
Graduate Certificate of Electronic Commerce, Deakin University, 2001
Bachelor of Business, Deakin University, 1994

Biography

Jeff joined Deakin University in 2002 after a twenty year industry career, most of which was experienced at the Australian Taxation Office (ATO), in management roles across auditing, training and development, IT and senior project management. The final five years of Jeff's full time industry involvement saw him direct 'state of the art', strategic and business process oriented, Internet projects. He was awarded an Australia Day Medal and Certificate in 2000 for excellence in international IT project management as a result of the successful delivery of an ATO sponsored, strategic Internet implementation for the OECD, involving seven key stakeholder nations.

Jeff transitioned to academe because he could see a paucity of knowledge and skills in Australian employees, in most industries, in the management disciplines of strategy, process, ICT, projects and change and he wanted to help reverse this. Deakin University's pragmatic and edgy approach to teaching and learning suited Jeff's strategic intentions as a vehicle for rapidly boosting these capabilities in Australia.

Since commencing at Deakin, Jeff has taught into eight business units, mostly post graduate (MBA) including the capstone Strategic Management unit. He has received several Faculty awards for teaching excellence and industry engagement, as well as a VC Award for teaching excellence. He has also published and presented internationally. Most notably, Jeff conceived and created the very popular, post graduate, Business Process Management (BPM) unit in 2010 as an intuitive response to anticipated business fall out from the 2008 GFC. It was a timely creation. This well received unit is now core into at least four major post graduate programs at Deakin; has its own MBA version; and was selected for an innovative university pilot initiatve, called 'Start Anytime' (a new study mode for Deakin post graduate students). It continues its consistently strong growth trajectory.

Jeff holds six Deakin qualifications including Bachelors, Masters and PhD degrees. His PhD research explored enterprise system implementations into SMEs, at the pre-implementation stage, and the implications of this from strategic and process planning and management perspectives. Jeff is a qualified CPA and holds the CPA's prestigious 'Specialist in Information Technology' professional accreditation. He also holds a Second Dan Black Belt in Karate, vigorously translating metaphors from this experience into much of his teaching. Jeff is a Fellow of CPA Australia (FCPA), the Strategic Management Institute (FSMI) and of the Institute of Managers and Leaders (FIML) and is a Certifed Professional with the Australian Computer Society (MACS CP).

Drawing on his industry, academic and martial arts backgrounds, Jeff is consolidating insights, energies and resources to evolve a strategic faculty (and University) profile that will distinguish Deakin as the pre-eminent, business oriented, BPM hub in the Southern hemisphere.

Read more on Jeff's profile

Biography summary

Jeff joined Deakin University in 2002 after a twenty year professional career in management roles across auditing, training and development and senior project management. Jeff is a true Deakin Alumnus holding six Deakin qualifications and has received a number of professional and academic excellence awards. He conceived and created the Business Process Management (BPM) post graduate unit at the Deakin Business School in 2010 which has received great popularity in industry. Jeff is engaging with industry to evolve a strategic University profile that will distinguish Deakin as the pre-eminent, business oriented, business school based, BPM hub in the Southern hemisphere.

Research interests

  • Business Process Management
  • Strategic Management
  • Enterprise Information Systems
  • Business Case Development
  • Program / Project Management

Affiliations

  • CPA Australia (FCPA)
  • Institute of Managers and Leaders (FIML)
  • Strategic Management Institute (FSMI)
  • Australian Computer Society (MACS CP)
  • ABPMP (Association of Business Process Management Professionals) (MABPMP)

Teaching interests

  • Leadership
  • Strategic Management
  • Business Process Management
  • Business Case Development
  • ICT Management
  • Project Management
  • Change Management

Units taught

  • MBA710 Business Process Management
  • MPM701 Business Process Management
  • MPM701A Business Process Management - Start Anytime
  • MPM706 Strategic Management (MBA Capstone)
  • MPC741 IT Strategy and Management (MBA)
  • MSC770 IT Professional Practice
  • MPC701 Information Systems for Business
  • MSC701 Foundations in Electronic Commerce
  • MSC303 Project Management (Capstone)
  • MSC244 Business on the Internet

Knowledge areas

  • Strategic Thinking, Planning and Management
  • Business Process Management
  • Business Case Development
  • Information Technology Management
  • Project Management
  • Change Management

Conferences

ECIS, 11th European Conference on Information Systems, Naples, Italy, 2003.

IRMA, International Conference on Information Resources Management Association, Philadelphia, Pennsylvania, 2003.

IFIP Working Group 8.4 second conference on e-business: multidisciplinary research and practice, Copenhagen, Denmark, June 9-11 2002.

6th Annual CollECTeR Conference on Electronic Commerce, Coff's Harbour, N.S.W. 2001.

Professional activities

Board Director / Treasurer - Eastern Innovation Business Centre (EIBC), Mulgrave, 2016 - present.

The Eastern Innovation Business Centre (EIBC) is a new, not for profit, high tech facility located in Melbourne's Eastern suburbs. It provides a hothouse environment in which to turn innovative ideas into commercial successes.

http://www.eibc.net.au

Google Scholar

https://scholar.google.com.au/citations?user=h-qF_jsAAAAJ&hl=en

 

Melbourne Australia Chapter of the Association of Business Process Management Professionals, Vice President (VP) of Educational Services, June 2015 - September 2017.

The ABPMP is a non-profit, vendor independent, professional organisation dedicated to the advancement of business process management (BPM) concepts and its practices. The ABPMP is practitioner-oriented and practitioner-led. The Melbourne Australia Chapter was created to support the ABPMP in the advancement of BPM.

Media appearances

Whitehorse Leader. 01/10/2003, 'Computer help is a class act'

The Australian, 12/11/2003, 'On site design experience worth losing sleep over'

Whitehorse Leader, 10/11/2004, 'Students gain real experience at centre'

Waverley Leader, 07/12/2004, 'Partners exchange their information'

Financial Review, 24/05/2005, 'Deakin boosts local firms'

Awards

Vice Chancellor's, Deakin University Award for Teaching Excellence, Start Anytime Project, 2017

Faculty of Business and Law Award for LIVE Category - Experience (Outstanding Contribution) - Deakin Think Tank Challenge, 2017

Faculty of Business and Law Award for Effectiveness, Excellence and Exemplar Practice in Teaching and Learning, 2016

Faculty of Business and Law Award for Outstanding Contribution to the University Community or our Partners, 2016

Faculty of Business and Law, Dean's Lecturing Legend Award, 2012

Awarded for 'Innovative Practices in the Implementation of the new Desire2Learn LMS System', 2011

Awarded Whitehorse Business Group's Excellence in Business Awards 'Strategic Partnerships Award', for conceiving and establishing a major innovative and styrategic iT related partnership between the Faculty of Business and Law and the Whitehorse Business Group to improve learning and development opportunities between tertiary students and industry, 2005

Awarded the Dean's 'Outstanding Contribution to Enhancing Market Identity Award' in the Faculty of Business and Law for establishing rich collaboration between academia and industry to enhance student learning and development in IT, 2003

Awarded National Australia Day Council's, 'Australia Day Achievement Award' - Medal and Certificate for excellence in IT Project Management delivery of online, interactive and collaborative, web based 'Knowledge Exchange' for the OECD and the ATO, 2000

Projects

'The Deakin Think Tank Challenge 2018' (project architect / manager)

'BPM Deakin' 2017 - Bowater Trust sponsored hi-tech virtual community (project architect / manager) (project morphed into major departmental industry engagement platform)

'The Deakin Think Tank Challenge 2017' (project architect / manager)

'The Deakin Think Tank Challenge 2016' (project architect / manager)

'Start Anytime' 2016 - recalibration of MPM701 BPM for pilot into edgy, innovative new study mode platform (MPM701 conversion architect)

'MERLIN' 2016 - innovative online case generation and plagiarism reduction software as a service platform (project conception and architect)

Publications

Filter by

2005

Moving personal tax online: the Australian Taxation Office's E-Tax initiative

J Chamberlain, T Castleman

(2005), Vol. 1, pp. 54-70, International journal of cases on electronic commerce, Hershey, Pa., C1

journal
2003

Project communication management in Australia, Germany and India - a cross cultural study

B Fraunholz, C Unnithan, J Chamberlain

(2003), pp. 150-153, Information technology and organizations: trends, issues, challenges and solutions : Proceedings of the 2003 International Conference on Information Resources Management Association, Philadelphia, Pennsylvania, E1

conference

Transacting with citizens: Australian government policy, strategy and implementation of online tax lodgement

J Chamberlain, T Castleman

(2003), New paradigms in Organizations, Markets and Society, Proceedings of the 11th European Conference on Information Systems, Naples, Italy, E1

conference
2002

Egovernment business strategies and services to citizens : an analysis of the Australian e-tax system

J Chamberlain, T Castleman

(2002), Seeking success in e-business: a multi-disciplinary approach IFIP Working Group 8.4 second conference on e-business : multidisciplinary research and practice in Copenhagen June 9-11 2002, Copenhagen, Denmark, E1

conference
2001

National governments doing business on-line : an Australian look at current practice and future hazards

J Chamberlain, T Castleman

(2001), pp. 31-41, CollECTeR: Proceedings 6th Annual CollECTeR Conference on Electronic Commerce 2001, Coff`s Harbour, N. S. W., E1

conference

Funded Projects at Deakin

No Funded Projects at Deakin found

Supervisions

No completed student supervisions to report