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Prof Michael Polonsky

STAFF PROFILE

Position

Head of Department, Marketing

Faculty

Faculty of Business and Law

Department

Deakin Business School

Campus

Melbourne Burwood Campus

Qualifications

Doctor of Philosophy, Australian Catholic University, 1999
Master of Arts, Temple University, 1985
Bachelor of Science, Towson State University, 1982

Contact

Biography

Michael Jay Polonsky is an Alfred Deakin Professor and Chair in the Department of Marketing in Deakin Business School. Michael has taught at a number of Australian Universities, as well as into their international programs in China, Malaysia and Singapore. Before moving to Australia in 1989, Michael taught in New Zealand, South Africa and the USA. He received his PhD from the Australian Catholic University in 1999 and has Master degrees from Temple University and Rutgers University-Newark. His Undergraduate degree is from Towson State University (now known as Towson University).

In 2010, Michael was awarded the Elsevier Distinguished Marketer award by the Society for Marketing Advances for his 20 years of research into environmental marketing issues. He has published over 135 journal articles in over 70 different academic journals, as well as published numerous conference papers and book chapters. Michael also has co-edited four books on environmental marketing and co-authored Designing and Managing a Research Project: A Business Student’s Guide with Dr David Waller. He is on the editorial review board of 15 academic journals looking at international marketing, non-profit issues, public policy, international marketing and general marketing issues.

Michael is presently working on ARC Linkage projects looking 1) Increasing Blood Donation amongst African Migrants and Refugees: A Model for Culturally Appropriate Interventions and 2) Engaging Communities in Childhood Obesity Prevention in Disadvantaged Areas. He also has projects underway which include; volunteering behaviour, green marketing lifecycle information; understanding supplier of choice decisions; boycotting behaviour in response to the environmental crisis; internal marketing; as well as working with colleagues on a number of other topics.

Read more on Michael's profile

Research interests

  • Blood Donation Issues
  • Environmental, Social and Ethical Issues in Marketing and Management
  • Stakeholder Theory
  • Marketing Education
  • International Marketing
  • Online Panels

Affiliations

  • Member, Academy of Marketing Science.
  • Member, American Marketing Association.
  • Member, Australian and New Zealand Academy of Marketing.
  • Member, Australian Marketing Institute.
  • Member, International Association of Business and Society.
  • Member, Society for Macromarketing.
  • Editorial Review Board, Asia Pacific Journal of Marketing and Logistics.
  • Editorial Review Board, Australasian Marketing Journal.
  • Editorial Review Board, European Business Review.
  • Editorial Review Board, European Journal of Marketing.
  • Editorial Review Board, International Journal of Nonprofit and Voluntary Sector Marketing.
  • Editorial Review Board, International Marketing Review.
  • International Review on Public and Non-Profit Marketing.
  • Journal for Advancement of Marketing Education.
  • Journal of International Consumer Marketing.
  • Editorial Advisory Board, Journal of Marketing Education.
  • Senior Advisory Board, Journal of Marketing Theory and Practice.
  • Editorial Review Board, Journal of Nonprofit and Public Sector Marketing.
  • Editorial Review Board, Journal of Public Policy and Marketing.
  • Editorial Review Board, Journal of Social Marketing.
  • Editorial Review Board, Marketing Education Review.

Teaching interests

  • Business Marketing
  • Marketing Strategy
  • Environmental Marketing

Units taught

  • MMK325 - Strategic Marketing
  • MMK368 - Business Marketing
  • MPK736 - International Marketing

Knowledge areas

  • Environmental and Social Issues in Marketing and Management
  • Stakeholder Theory
  • Blood Donation Issues
  • Marketing Education
  • Online Panels
  • International Marketing

Research groups

  • Centre for Sustainable and Responsible Organisations (CSaRO), Deakin University.

Awards

  • Alfred Deakin Professor, 2012.
  • Elsevier Distinguished Marketing Scholar Award. Society for Marketing Advances, 2010.

Projects

  • Increasing Blood Donation amongst African Migrants and Refugees: A Model for Culturally Appropriate Interventions (ARC Linkage)
  • Engaging Communities in Childhood Obesity Prevention in Disadvantaged Areas. (ARC Linkage)
  • Volunteering Behaviour
  • Green marketing lifecycle information
  • Understanding supplier of choice decisions
  • Boycotting behaviour in response to environmental crisis
  • Internal marketing
  • Understanding participation in Online research panels

Publications

Filter by

2024

Motivations for Establishing a Corporate Foundation in Australia

Shane Genziuk, Michael Polonsky

(2024), pp. 1-38, Journal of Nonprofit and Public Sector Marketing, London, Eng., C1-1

journal article
2023

Reducing plastic pollution using norms perspective: Integration of moral position and place attachment

A Chaudhary, M Polonsky, N McClaren

(2023), Vol. 19, pp. 123-149, Socially responsible plastic : is this possible?, Bingley, Eng., B1

book chapter

How and when does relational governance impact lead-time performance of developing-country suppliers in global value chains?

Mohammad Islam, Doren Chadee, Michael Polonsky

(2023), Vol. 28, pp. 179-192, Supply Chain Management, Bingley, Eng., C1

journal article

The importance of information acquisition to settlement services literacy for humanitarian migrants in Australia

J Abood, J Green, M Polonsky, K Woodward, Z Tadjoeddin, A Renzaho

(2023), Vol. 18, pp. e0280041-e0280041, PLoS ONE, United States, C1

journal article

How can we encourage mindful consumption? Insights from mindfulness and religious faith

Sharad Gupta, Weng Lim, Harsh Verma, Michael Polonsky

(2023), Vol. 40, pp. 344-358, Journal of Consumer Marketing, Bingley, Eng., C1

journal article

Corporate social responsibility: a cluster analysis of manufacturing firms in India

G Dawar, M Polonsky, S Bhatia

(2023), Vol. 19, pp. 1-21, Social Responsibility Journal, Bingley, Eng., C1

journal article

Migration-related Factors and Settlement Service Literacy: Findings from the Multi-site Migrants' Settlement Study

A Renzaho, M Polonsky, A Yusuf, A Ferdous, M Szafraniec, B Salami, J Green

(2023), Vol. 24, pp. 1589-1609, Journal of International Migration and Integration, Berlin, Germany, C1

journal article

Should Artificial Intelligent Agents be Your Co-author? Arguments in Favour, Informed by ChatGPT

M Polonsky, J Rotman

(2023), Vol. 31, pp. 91-96, Australasian Marketing Journal, London, Eng., C1

journal article

Social norms and littering - The role of personal responsibility and place attachment at a Pakistani beach

A Chaudhary, M Polonsky, N McClaren

(2023), Vol. 82, pp. 1-11, Global Environmental Change, Amsterdam, The Netherlands, C1

journal article

SDG commentary: services that sustainably manage resources for all humans-the regenerative service economy framework

R Russell-Bennett, M Polonsky, R Fisk

(2023), Vol. 37, pp. 1-18, Journal of Services Marketing, Bingley, Eng., C1

journal article
2022

COVID-19 Response in Australia: An Examination of State Responses and System Vulnerabilities

Michael Polonsky, Virginia Weber

(2022), pp. 49-78, Community, Economy and COVID-19, Cham, Switzerland, B1

book chapter

Extending CSR Accreditation Brands It May Not Always Work

Michael Polonsky, Jonathan Robertson, Adam Karg, Joshua Newton

(2022), pp. 261-278, Dealing with Socially Responsible Consumers, Singapore, B1

book chapter

The Influence Region of Origin, Area of Residence Prior to Migration, Religion, and Perceived Discrimination on Acculturation Strategies Among sub-Saharan African Migrants in Australia

A Renzaho, F Mansouri, V Counted, M Polonsky

(2022), Vol. 23, pp. 141-160, Journal of International Migration and Integration, C1

journal article

Understanding settlement services literacy and the provision of settlement services for humanitarian migrants in Australia-A service provider perspective

J Abood, M Polonsky, K Woodward, J Green, Z Tadjoeddin, A Renzaho

(2022), Vol. 57, pp. 687-708, Australian Journal of Social Issues, London, Eng., C1

journal article

Refugee awareness of a transformative intervention to increase blood donations

M Polonsky, A Ferdous, N Robertson, S Jones, A Renzaho, J Telenta

(2022), pp. 1-17, Journal of Services Marketing, Bingley, Eng., C1

journal article

Establishing the psychometric properties of constructs from the conceptual 'Settlement Services Literacy' framework and their relationship with migrants' acculturative stress in Australia

Andre Renzaho, Michael Polonsky, Ahmed Ferdous, Adnan Yusuf, Julianne Abood, Bukola Salami, Kerry Woodward, Julie Green

(2022), Vol. 17, pp. 1-20, PLOS ONE, San Francisco, Calif., C1

journal article

Identifying the drivers and barriers of the public sector procurement of products with recycled material or recovered content: A systematic review and research propositions

M Polonsky, M Wijayasundara, W Noel, A Vocino

(2022), Vol. 358, pp. 1-16, Journal of Cleaner Production, Amsterdam, The Netherlands, C1

journal article

Pro-environmental purchase intentions in a low-involvement context: the role of myopia and apathy

A Coşkun, M Polonsky, A Vocino

(2022), Journal of Global Responsibility, Bingley, Eng., C1

journal article

Green procurement for a circular economy: What influences purchasing of products with recycled material and recovered content by public sector organisations?

M Wijayasundara, M Polonsky, W Noel, A Vocino

(2022), Vol. 377, pp. 1-17, Journal of Cleaner Production, Amsterdam, The Netherlands, C1

journal article

The Tyranny of Time and Distance: Impediments for Remote Agritourism Operators Accessing Support in the Northern Territory, Australia

Monica Bugno, Michael Polonsky

(2022), pp. 1-23, Tourism Planning and Development, London, Eng., C1

journal article
2021

Understanding the spill-over effect of value co-creation in buyer-supplier interactions: a strategic view

S Gupta, M Polonsky

(2021), Vol. 36, pp. 535-551, Journal of Business and Industrial Marketing, C1

journal article

Littering behaviour: A systematic review

A Chaudhary, M Polonsky, N McClaren

(2021), Vol. 45, pp. 478-510, International Journal of Consumer Studies, C1

journal article

Green information quality and green brand evaluation: the moderating effects of eco-label credibility and consumer knowledge

P Kumar, M Polonsky, Y Dwivedi, A Kar

(2021), Vol. 55, pp. 2037-2071, European Journal of Marketing, C1

journal article

Internal communication and the development of customer-oriented behavior among frontline employees

A Ferdous, M Polonsky, D Bednall

(2021), Vol. 55, pp. 2344-2366, European Journal of Marketing, C1

journal article

Vulnerability in in-vitro fertilisation transformative services: an interplay of individual and institutional factors

N Robertson, Y Tsarenko, M Polonsky, L McQuilken

(2021), Vol. 35, pp. 706-721, Journal of Services Marketing, C1

journal article

Understanding immigrant settlement services literacy in the context of settlement service utilisation, settlement outcomes and wellbeing among new migrants: A mixed methods systematic review

J Abood, K Woodward, M Polonsky, J Green, Z Tadjoeddin, A Renzaho

(2021), Vol. 2, pp. 1-19, Wellbeing, Space and Society, Amsterdam, The Netherlands, C1

journal article

Investigating the mediating role of market orientation between internal marketing and the development of entrepreneurial orientation within private sports clubs

Hossein Mansouri, Saeed Sadeghi Boroujerdi, Michael Polonsky, Maizaitulaidawati Husin, Mehdi Seydi

(2021), pp. 1-18, New England Journal of Entrepreneurship, Bingley, Eng., C1

journal article
2020

Validating the innovation prowess framework for firms in emerging economies facing tight regulatory regimes: the case of Indian pharmaceutical firms

S Gupta, M Polonsky, S Ray

(2020), Vol. 28, pp. 304-320, Journal of strategic marketing, London, Eng., C1

journal article

Frontline health professionals' perceptions of their adaptive competences in service recovery

L McQuilken, N Robertson, G Abbas, M Polonsky

(2020), Vol. 28, pp. 70-94, Journal of strategic marketing, Abingdon, Eng., C1

journal article

Australian lessons for developing and testing a culturally inclusive health promotion campaign

J Telenta, S Jones, K Francis, M Polonsky, J Beard, A Renzaho

(2020), Vol. 35, pp. 217-231, Health Promotion International, England, C1

journal article

Validating scales for economic upgrading in global value chains and assessing the impact of upgrading on supplier firms' performance

M Islam, M Polonsky

(2020), Vol. 110, pp. 144-159, Journal of business research, Amsterdam, The Netherlands, C1

journal article
2019

Impact of translated health information on CALD older people's health literacy: a pilot study

M Taibi, P Liamputtong, M Polonsky

(2019), pp. 138-158, Multicultural health translation, interpreting and communication, Abingdon, Eng., B1

book chapter

Collaborative orientation to advance value co-creation in buyer-seller relationships

S Gupta, M Polonsky, V Lazaravic

(2019), Vol. 27, pp. 191-209, Journal of strategic marketing, Abingdon, Eng., C1

journal article

Measuring consumer understanding and perception of eco-labelling: Item selection and scale validation

K Taufique, M Polonsky, A Vocino, C Siwar

(2019), Vol. 43, pp. 298-314, International Journal of Consumer Studies, C1

journal article

In-store experience quality and perceived credibility: a green retailer context

P Kumar, M Polonsky

(2019), Vol. 49, pp. 23-34, Journal of retailing and consumer services, Amsterdam, The Netherlands, C1

journal article

Interventions to Increase Blood Donation among Ethnic/Racial Minorities: A Systematic Review

J Makin, K Francis, M Polonsky, A Renzaho

(2019), Vol. 2019, Journal of Environmental and Public Health, United States, C1

journal article

Volunteering in Retirement and Its Impact on Seniors Subjective Quality of Life Through Personal Outlook: A Study of Older Australians

M Taghian, M Polonsky, C D’Souza

(2019), Vol. 30, pp. 1133-1147, Voluntas, C1

journal article
2018

Exploring factors influencing childhood obesity prevention among migrant communities in Victoria, Australia: a qualitative study

A Renzaho, J Green, B Smith, M Polonsky

(2018), Vol. 20, pp. 865-883, Journal of immigrant and minority health, New York, N.Y., C1

journal article

Egregiousness and boycott intensity: evidence from the BP Deepwater Horizon oil spill

Z Wang, A Lee, M Polonsky

(2018), Vol. 64, pp. 149-163, Management Science, Catonsville, Md., C1

journal article

Factors Leading to Health Care Exclusion Among African Refugees in Australia: The Case of Blood Donation

M Polonsky, A Ferdous, A Renzaho, N Waters, Z McQuilten

(2018), Vol. 37, pp. 306-326, Journal of Public Policy and Marketing, C1

journal article
2017

Recovering from other-customer-caused failure: the effect on focal customer complaining

L McQuilken, N Robertson, M Polonsky

(2017), Vol. 26, pp. 83-104, Journal of hospitality marketing and management, London, Eng., C1

journal article

The influence of eco-label knowledge and trust on pro-environmental consumer behaviour in an emerging market

K Taufique, A Vocino, M Polonsky

(2017), Vol. 25, pp. 511-529, Journal of Strategic Marketing, C1

journal article

Barriers and facilitators to childhood obesity prevention among culturally and linguistically diverse (CALD) communities in Victoria, Australia

S Cyril, J Nicholson, K Agho, M Polonsky, A Renzaho

(2017), Vol. 41, pp. 287-293, Australian and New Zealand Journal of Public Health, Australia, C1

journal article

Mediating effect of environmental orientation on pro-environmental purchase intentions in a low-involvement product situation

A Coşkun, A Vocino, M Polonsky

(2017), Vol. 25, pp. 115-125, Australasian marketing journal, Amsterdam, The Netherlands, C1

journal article

An analysis of the green consumer domain within sustainability research: 1975 to 2014

P Kumar, M Polonsky

(2017), Vol. 25, pp. 85-96, Australasian Marketing Journal, C1

journal article

Understanding Managerial Perspectives of Volunteering at Nonprofit Leisure Events: A Comparison of Typologies Within Open Gardens Australia

P Kay, M Polonsky, J Inglis

(2017), Vol. 29, pp. 64-97, Journal of Nonprofit and Public Sector Marketing, C1

journal article

Readiness of communities to engage with childhood obesity prevention initiatives in disadvantaged areas of Victoria, Australia

S Cyril, M Polonsky, J Green, K Agho, A Renzaho

(2017), Vol. 41, pp. 297-307, Australian Health Review, Australia, C1

journal article

The role of corporate social marketing

M Polonsky

(2017), Vol. 7, pp. 268-279, Journal of social marketing, Bingley, Eng., C1

journal article

The effects of a culturally-tailored campaign to increase blood donation knowledge, attitudes and intentions among African migrants in two Australian States: Victoria and South Australia

K Francis, M Polonsky, S Jones, A Renzaho

(2017), Vol. 12, PLoS ONE, United States, C1

journal article

Integrating social media within an integrated marketing communication decision-making framework

M Valos, V Maplestone, M Polonsky, M Ewing

(2017), Vol. 33, pp. 1522-1558, Journal of marketing management, London, Eng., C1

journal article

Greener Marketing: A Global Perspective on Greening Marketing Practice

M Charter, M Polonsky

(2017), A7

edited book
2016

Green marketing strategies

M Taghian, M Polonsky, C D'Souza

(2016), pp. 231-253, An integrated approach to environmental management, Hoboken, N. J., B1

book chapter

Perspectives on social impact measurement and non-profit organisations

M Polonsky, S Landreth Grau, S McDonald

(2016), Vol. 34, pp. 80-98, Marketing Intelligence and Planning, C1

journal article

Addressing migration-related social and health inequalities in Australia: Call for research funding priorities to recognise the needs of migrant populations

A Renzaho, M Polonsky, D Mellor, S Cyril

(2016), Vol. 40, pp. 3-10, Australian Health Review, Australia, C1

journal article

Enviropreneurial marketing in greening corporate activities: Evidence from four Chinese green firms

H Song-Turner, M Polonsky

(2016), Vol. 28, pp. 506-531, European business review, Bingley, Eng., C1

journal article

Perceptions of mobile plan unit pricing and terms and conditions

L McQuilken, N Robertson, M Polonsky, P Harrison, D Bednall

(2016), Vol. 34, pp. 734-753, Marketing intelligence and planning, Bingley, Eng., C1

journal article
2015

Designing social marketing activities to impact the shaping of expectations of migrants in health service encounters: the case of African migrant blood donation in Australia

A Ferdous, M Polonsky, B Brijnath, A Renzaho

(2015), pp. 349-364, Innovations in social marketing and public health communication: improving the quality of life for individuals and communities, Berlin, Germany, B1

book chapter

Are Stakeholders Included in the Green New Product Development Process

M Polonsky, J Ottman

(2015), pp. 120-, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

Regulating Environmental Marketing Claims: an International Perspective

N Kangun, M Polonsky

(2015), pp. 108-109, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

An Exploratory Investigation of Sport Sponsorship by Small Business in Australia

M Polonsky, M Casey, S Murphy, K Portelli, Y Velzen, D Sandler

(2015), pp. 529-, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

International Environmental Marketing Claims: Real Change or Simple Posturing?

M Polonsky, L Carlson, S Grove, N Kangun

(2015), pp. 136-137, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

A Preliminary Investigation of the Universality of the Personal Selling Ethics Scale

C Donoho, M Polonsky, D Cohen, A Balazs, J Herche, M Swenson, M Smith, K Fabes

(2015), pp. 197-, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

Service Blueprinting in the Nonprofit Sector: A Case Study

M Polonsky, A Sargeant

(2015), pp. 246-251, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

Inactivity Within Relationships

S Beldona, S Schuppisser, M Polonsky

(2015), pp. 55-61, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

A Preliminary Comparison of Whether Academics in the United States and Australia/New Zealand Agree On Where We are Heading3

M Polonsky, G Mankelow

(2015), pp. 277-282, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

Green Marketing Strategy: a Stakeholder Theory Approach

M Polonsky

(2015), pp. 98-, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

Making Student Research More Ethical: a Preliminary Examination

M Polonsky

(2015), pp. 74-75, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, B1-1

book chapter

Senior marketers' insights into the challenges of social media implementation in large organisations: assessing generic and electronic orientation models as potential solutions

M Valos, M Polonsky, F Mavondo, J Lipscomb

(2015), Vol. 31, pp. 713-746, Journal of Marketing Management, C1

journal article

Segmenting Australian online panellists based on volunteering motivations

A Vocino, M Polonsky, S Dolnicar

(2015), Vol. 27, pp. 4-20, Asia Pacific journal of marketing and logistics, Bingley, U. K., C1

journal article

Addressing the complexities of managing domestic and multinational corporate brands

M Khojastehpour, A Ferdous, M Polonsky

(2015), Vol. 20, pp. 48-62, Corporate Communications, C1

journal article

The effectiveness of life-cycle pricing for consumer durables

M Grimmer, M Miles, M Polonsky, A Vocino

(2015), Vol. 68, pp. 1602-1606, Journal of Business Research, C1

journal article

Consumer perceptions of bundles and time-limited promotion deals: Do contracts matter?

L Mcquilken, N Robertson, M Polonsky, P Harrison

(2015), Vol. 14, pp. 145-157, Journal of consumer behaviour, London, Eng., C1

journal article

Social Inclusion Through Cultural Engagement Among Ethnic Communities

H Le, H Le, M Polonsky, M Polonsky, R Arambewela, R Arambewela

(2015), Vol. 24, pp. 375-400, Journal of Hospitality Marketing and Management, C1

journal article

A stakeholder approach to corporate social responsibility, reputation and business performance

M Taghian, C D'Souza, M Polonsky

(2015), Vol. 11, pp. 340-363, Social Responsibility Journal, C1

journal article

Is removing blood donation barriers a donation facilitator? Australian African migrants' view

M Polonsky, K Francis, A Renzaho

(2015), Vol. 5, pp. 190-205, Journal of Social Marketing, C1

journal article

The limitations and potentialities of green marketing

W Wymer, M Polonsky

(2015), Vol. 27, pp. 239-262, Journal of nonprofit and public sector marketing, London, Eng., C1

journal article
2014

Relationship between the dominant social paradigm, materialism and environmental behaviours in four Asian economies

M Polonsky, W Kilbourne, A Vocino

(2014), Vol. 48, pp. 522-551, European journal of marketing, Bingley, England, C1

journal article

The impact of frontline employees' perceptions of internal marketing on employee outcomes

A Ferdous, M Polonsky

(2014), Vol. 22, pp. 300-315, Journal of strategic marketing, Abingdon, Eng., C1

journal article

Blood donation by African migrants and refugees in Australia: the role of demographic and socio-economic factors

Z McQuilten, N Waters, M Polonsky, A Renzaho

(2014), Vol. 106, pp. 137-143, Vox sanguinis: international journal of transfusion medicine, Chichester, England, C1

journal article

Inter-firm learning and knowledge-sharing in multinational networks : an outsourced organization's perspective

S Gupta, M Polonsky

(2014), Vol. 67, pp. 615-622, Journal of business research, New York, N. Y., C1

journal article

Career overall average relative response time of online panellists

A Vocino, M Polonsky

(2014), Vol. 56, pp. 443-466, International journal of market research, London, England, C1

journal article

The interrelationship between temporal and environmental orientation and pro-environmental consumer behaviour

M Polonsky, A Vocino, M Grimmer, M Miles

(2014), International journal of consumer studies, Chichester, England, C1

journal article

Are my symptoms serious Dr Google? A resource-based typology of value co-destruction in online self-diagnosis

N Robertson, M Polonsky, L McQuilken

(2014), Vol. 22, pp. 246-256, Australasian marketing journal, Amsterdam, The Netherlands, C1

journal article

Should blood donors be routinely screened for glucose-6-phosphate dehydrogenase deficiency? A systematic review of clinical studies focusing on patients transfused with glucose-6-phosphate dehydrogenase-deficient red cells

A Renzaho, E Husser, M Polonsky

(2014), Vol. 28, pp. 7-17, Transfusion medicine reviews, Maryland Heights, MO, C1

journal article

Consumer response to unit pricing for mobile telephony

D Bednall, M Polonsky

(2014), Melbourne, Vic., A6

research report/technical paper
2013

Using strategic philanthropy to improve heritage tourist sites on the Gallipoli Peninsula, Turkey : community perceptions of changing quality of life and of the sponsoring organization

M Polonsky, J Hall, J Vieceli, L Atay, A Akdemir, M Marangoz

(2013), Vol. 21, pp. 376-395, Journal of sustainable tourism, Oxon, England, C1

journal article

Developing customer-focused public sector rewards schemes : evidence from the Botswana government's performance based reward system (PBRS)

B Kealesitse, B O'Mahony, B Lloyd-Walker, M Polonsky

(2013), Vol. 26, pp. 33-55, International journal of public sector manangement, Bingley, England, C1

journal article

'Lose 30lbs in 30 days' : assigning responsibility for deceptive advertising of weight-loss products

J Pirsch, S Grau, M Polonsky

(2013), Vol. 3, pp. 56-77, Journal of social marketing, Bingley, England, C1

journal article

Demographic and socio-cultural correlates of medical mistrust in two Australian states:Victoria and South Australia

A Renzaho, M Polonsky, Z McQuilten, N Waters

(2013), Vol. 24, pp. 216-224, Health and place, Amsterdam, The Netherlands, C1

journal article

Predicting Bangladeshi financial salespeople's ethical intentions and behavior using the theory of planned behavior: implications for developing countries

A Ferdous, M Polonsky

(2013), Vol. 25, pp. 655-673, Asia Pacific journal of marketing and logistics, Bingley, England, C1

journal article

African culturally and linguistically diverse communities' blood donation intentions in Australia: integrating knowledge into the theory of planned behavior

M Polonsky, A Renzaho, A Ferdous, Z McQuilten

(2013), Vol. 53, pp. 1475-1486, Transfusion, Chichester, England, C1

journal article

A review of the first twenty years of the Australasian Marketing Journal

M Polonsky, P Kay, A Ringer

(2013), Vol. 21, pp. 176-186, Australasian marketing journal, Amsterdam, The Netherlands, C1

journal article

The influence of acculturation, medical mistrust, and perceived discrimination on knowledge about blood donation and blood donation status

A Renzaho, M Polonsky

(2013), Vol. 53, Transfusion, Hoboken, NJ, C1-1

journal article
2012

Je ne sais pas comment faire : evaluation des connaissances des immigrants africains etablis en Australie au sujet du don de sang

B Brijnath, M Polonsky, A Renzaho

(2012), pp. 131-151, Les enjeux du don de sang dans le monds : Entre altruisme at solidarites, universalisme et gestion des risques, Rennes Cedex, France, B1

book chapter

The impact of general and carbon-related environmental knowledge on attitudes and behaviour of US consumers

M Polonsky, A Vocino, S Grau, R Garma, A Ferdous

(2012), Vol. 28, pp. 238-263, Journal of marketing management, Abingdon, England, C1

journal article

The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting

Y Chang, M Polonsky

(2012), Vol. 31, pp. 107-118, International journal of hospitality management, Oxford, England, C1

journal article

A study of older Australians' volunteering and quality of life : empirical evidence and policy implications

M Taghian, C D'Souza, M Polonsky

(2012), Vol. 24, pp. 101-122, Journal of nonprofit and public sector marketing, Philadelphia, Pa., C1

journal article

Twenty years of the Journal of Marketing Theory and Practice

M Polonsky, A Ringer

(2012), Vol. 20, pp. 243-261, Journal of marketing theory and practice, Armonk, N.Y., C1

journal article

Examining demographic and socio-economic correlates of accurate knowledge about blood donation among African migrants in Australia

A Renzaho, M Polonsky

(2012), Vol. 22, pp. 321-331, Transfusion medicine, West Sussex, England, C1

journal article
2011

Green marketing : what does the future hold?

M Polonsky

(2011), pp. 245-256, Readings and cases in sustainable marketing : a strategic approach to social responsibility, Prahran, Vic., B1

book chapter

Exploring links between publishing performance in different levels of marketing journals : around the world and in the Asia-Pacific region

M Polonsky, L Carlson

(2011), Vol. 23, pp. 7-22, Asia Pacific journal of marketing and logistics, Bingley, England, C1

journal article

Assessing the social impact of charitable organizations-four alternative approaches

M Polonsky, S Grau

(2011), Vol. 16, pp. 195-211, International journal of nonprofit and voluntary sector marketing, West Sussex, England, C1

journal article

An exploratory study of sustainability as a stimulus for corporate entrepreneurship

S Morrish, M Miles, M Polonsky

(2011), Vol. 18, pp. 162-171, Corporate social responsibility and environmental management, West Sussex, England, C1

journal article

Advertising of marketing research services to marketers

R Arambewela, M Polonsky

(2011), Vol. 36, pp. 59-74, Journal of international marketing and marketing research, Devon, England, C1

journal article

Barriers to blood donation in African communities in Australia: the role of home and host country culture and experience

M Polonsky, A Renzaho, B Brijnath

(2011), Vol. 51, pp. 1809-1819, Transfusion, Bethesda, Md., C1

journal article

They don't want our blood : social inclusion and blood donation among African migrants in Australia

M Polonsky, B Brijnath, A Renzaho

(2011), Vol. 73, pp. 336-342, Social science and medicine, Oxford, England, C1

journal article

Climate change regulation : implications for business executives

M Polonsky, M Miles, S Grau

(2011), Vol. 23, pp. 368-383, European business review, Bingley, England, C1

journal article

Volunteering for research : a test of the psychometric properties of the volunteer functions inventory with online panellists

A Vocino, M Polonsky

(2011), Vol. 23, pp. 508-521, International journal of public opinion research, London, England, C1

journal article

Transformative green marketing : impediments and opportunities

M Polonsky

(2011), Vol. 64, pp. 1311-1319, Journal of business research, Amsterdam, The Netherlands, C1

journal article

Strategic and tactical alliances : do environmental non-profits manage them differently?

M Polonsky, K Lefroy, R Garma, N Chia

(2011), Vol. 19, pp. 43-51, Australasian marketing journal, Oxford, England, C1

journal article

Western consumers' understanding of carbon offsets and its relationship to behavior

M Polonsky, R Garma, S Landreth Grau

(2011), Vol. 23, pp. 583-603, Asia pacific journal of marketing and logistics, Bingley, U. K., C1

journal article

The impact of survey length, interactivity and participant involvement on intentions and satisfaction across multiple panels

A Vocino, M Polonsky

(2011), pp. 1-10, ANZMAC 2011 conference proceedings : Marketing in the Age of Consumerism : Jekyll or Hyde?, Perth, W.A., E1

conference

Organizational internal market orientation (IMO) : developing an integrative framework

A Ferdous, M Polonsky

(2011), pp. 1-9, ANZMAC 2011 conference proceedings : Marketing in the Age of Consumerism : Jekyll or Hyde?, Perth, W.A., E1

conference
2010

Green marketing

M Polonsky, M Taghian

(2010), pp. 75-90, Australian master environment guide, North Ryde, N.S.W., B1

book chapter

The impact of external forces on cartel network dynamics : Direct research in the diamond industry

S Gupta, M Polonsky, A Woodside, C Webster

(2010), Vol. 39, pp. 202-210, Industrial marketing management, New York, N.Y., C1

journal article

A backward glance of who and what marketing scholars have been researching 1977-2002

D West, J Ford, V Magnini, M LaTour, M Polonsky

(2010), Vol. 7, pp. 1-18, Review of marketing research, New York, N.Y., C1-1

journal article

Inactivity and the dynamics of relationship development : a proposed model

M Polonsky, S Gupta, S Beldona, M Hyman

(2010), Vol. 18, pp. 257-273, Journal of strategic marketing, Abingdon, England, C1

journal article

Integrating socio-cultural paradigms in nonprofit marketing - the case of blood donation among African communities in Australia

M Polonsky, A Renzaho, B Brijnath

(2010), Vol. 7, pp. 101-112, International review on public and nonprofit marketing, Heidelberg, Germany, C1

journal article

You can spend your life dying or you can spend your life living : identity transition in people who are HIV-positive

Y Tsarenko, M Polonsky

(2010), Vol. 26, pp. 465-483, Psychology & health, Oxon, England, C1

journal article

Marketers' perceptions of the implementation difficulties of multichannel marketing

M Valos, M Polonsky, G Guersen, A Zutshi

(2010), Vol. 18, pp. 417-434, Journal of strategic marketing, Abingdon, England, C1

journal article

The new greenwash? Potential marketing problems with carbon offsets

M Polonsky, S Grau, R Garma

(2010), Vol. 18, pp. 49-54, International journal of business studies, Bunbury, W.A., C1

journal article

Barriers to attending arts and cultural institutions : a cross-cultural comparison of English and Vietnamese speaking Australian residents

P Kay, E Wong, M Polonsky

(2010), AM 2010 : Transformational Marketing : Proceedings of Academy of Marketing Conference, Coventry, England., E1

conference

Blood donation in a multicultural Australia-complexities of cultural misunderstanding and intergenerational conflict for African communities

M Polonsky, A Renzaho, N Waters, Z McQuilton

(2010), pp. 157-161, INSM 2010 : Connecting thought and action : International nonprofit and social marketing conference 2010 - Proceedings, Brisbane, Queensland, E1

conference

The role of support mechanisms in the process of identity transition of HIV-positive people

Y Tsarenko, M Polonsky

(2010), pp. 530-537, AMA 2010 : Enhancing Knowledge Development in Marketing : proceedings of the 2010 American Marketing Association Summer Educators Conference. Vol.21, Boston, Mass., E1

conference

Emotional and rational homepage content : separate dimensions rather than a continuum

M Manirujjaman, M Polonsky, N Robertson

(2010), ANZMAC 2010 : Doing more with less : Proceedings of the 2010 Australian and New Zealand Marketing Academy Conference, Christchurch, New Zealand, E1

conference

Strategic philanthropy in a Turkish tourism context

A Akdemir, L Atay, M Marangoz, J Hall, M Polonsky, J Vieceli

(2010), ANZMAC 2010 : Doing more with less : Proceedings of the 2010 Australian and New Zealand Marketing Academy Conference, Christchurch, New Zealand, E1

conference

Understanding barriers to blood donations by sub-Saharan African migrants and refugees : preliminary focus group results

M Polonsky, A Renzaho, B Brijnath

(2010), ANZMAC 2010 : Doing more with less : Proceedings of the 2010 Australian and New Zealand Marketing Academy Conference, Christchurch, New Zealand, E1

conference

Survey completion speed of online panellists : the role of demographics and experience

M Polonsky, A Vocino

(2010), ANZMAC 2010 : Doing more with less : Proceedings of the 2010 Australian and New Zealand Marketing Academy Conference, Christchurch, New Zealand, E1

conference

Corporate reputation and business performance

M Taghian, C D'Souza, M Polonsky

(2010), ANZMAC 2010 : Doing more with less : Proceedings of the 2010 Australian and New Zealand Marketing Academy Conference, Christchurch, New Zealand, E1

conference
2009

Environmental marketing

M Polonsky

(2009), pp. 118-137, Business management and environmental stewardship : environmental thinking as a prelude to management action, Houndsmill, England, B1

book chapter

Global and regional dispersion of publishing in the field of international marketing

M Polonsky, A Ringer

(2009), Vol. 22, pp. 155-172, Journal of global marketing, New York, N.Y., C1

journal article

Global branding and strategic CSR : an overview of three types of complexity

M Polonsky, C Jevons

(2009), Vol. 26, pp. 327-347, International marketing review, London, England, C1

journal article

Marketing cultural attractions : understanding non-attendance and visitation barriers

P Kay, E Wong, M Polonsky

(2009), Vol. 27, pp. 833-854, Marketing intelligence and planning, Bingley, England, C1

journal article

Is there global inclusion of authors in the five leading advertising journals? A regional comparison 1998-2007

M Polonsky, L Carlson

(2009), Vol. 28, pp. 691-714, International journal of advertising, Oxfordshire, England, C1-1

journal article

The institutional foundation of materialism in western societies

W Kilbourne, M Dorsch, P McDonagh, B Urien, A Prothero, M Grunhagen, M Polonsky, D Marshall, J Foley, A Bradshaw

(2009), Vol. 29, pp. 259-278, Journal of macromarketing, Thousand Oaks, Calif., C1

journal article

Exploring marketing students' attitudes and performance : a comparison of traditional and intensive delivery

H Ho, M Polonsky

(2009), Vol. 19, pp. 41-47, Marketing education review, White Plains, N. Y., C1

journal article

Testing the psychometric properties of Clary's volunteer motivation scale with online panel members

A Vocino, M Polonsky

(2009), INSM 2009 : Sustainable social enterprise - International nonprofit and social marketing conference 2009 - Proceedings, Melbourne, Victoria, E1

conference

Exploring US consumers understanding of carbon offsets

M Polonsky, S Grau, R Garma

(2009), pp. 14-18, AMS 2009 : Developments in marketing science : annual conference of the Academy of Marketing Science, Baltimore, Maryland, E1

conference

Modelling general and carbon related environmental knowledge, attitudes and behaviour

R Garman, A Vocino, M Polonsky

(2009), ANZMAC 2009 : Sustainable management and marketing conference, Melbourne, Vic., E1

conference

Exploring marketing to marketers : a content analysis of advertisements in marketing news over 15 years

R Arambewela, M Polonsky

(2009), ANZMAC 2009 : Sustainable management and marketing conference, Melbourne, Vic., E1

conference

Green marketing in the top publicly traded Australian organizations

M Polonsky, S Morrish, M Miles

(2009), pp. 1-8, ANZMAC 2009 : Sustainable management and marketing conference, Melbourne, Victoria, E1

conference
2008

Benchmarking publishing activity of U.S. colleges and universities across the leading journals : a grouped evaluation

M Polonsky, J Mittelstaedt, J Moore

(2008), Vol. 12, pp. 19-31, Journal for advancement of marketing education, Columbia, Mo., C1-1

journal article

The impact of consumer ethnocentrism and country of origin sub-components for high involvement products on young Chinese consumers' product assessments

C Wong, M Polonsky, R Garma

(2008), Vol. 20, pp. 455-478, Asia Pacific journal of marketing and logistics, Bradford, England, C1

journal article

Evaluating the social value of charitable organizations : a conceptual foundation

M Polonsky, S Grau

(2008), Vol. 28, pp. 130-140, Journal of macromarketing, Thousand Oaks, Calif., C1-1

journal article

Publishing on publishing: streams in the literature

M Polonsky

(2008), Vol. 20, pp. 401-420, European business review, Bingley, England, C1

journal article

What is a research track record?

M Polonsky

(2008), Vol. 16, pp. 67-72, Australasian marketing journal, Clayton, Vic., C1-1

journal article

Understanding barriers to attendance and non-attendance at Arts and Cultural Institutions: A Conceptual Framework

P Kay, E Wong, M Polonsky

(2008), pp. 1-7, ANZMAC 2008 : Australian and New Zealand Marketing Academy Conference 2008 : Marketing : Shifting the Focus from Mainstream to Offbeat, Olympic Park, Sydney, N.S.W., E1

conference

Applicability of leisure theory in managerial views on volunteerism in a volunteer managed nonprofit organisation : some preliminary findings

P Kay, A Hede, J Inglis, M Polonsky

(2008), pp. 1-8, ANZMAC 2008 : Australian and New Zealand Marketing Academy Conference 2008 : Marketing : Shifting the Focus from Mainstream to Offbeat, Sydney, N.S.W., E1

conference

Are carbon offsets potentially the new 'greenwash?'

M Polonsky, R Garma

(2008), ANZMAC 2008 : Australian and New Zealand Marketing Academy Conference 2008 : Marketing : Shifting the Focus from Mainstream to Offbeat, Sydney, N.S.W., E1

conference

Social value measurement and nonprofit organizations: preliminary views of nonprofit and foundation managers

M Polonsky, S Landreth Grau

(2008), pp. 1-7, ANZMAC 2008 : Australian and New Zealand Marketing Academy Conference 2008 : Marketing : Shifting the Focus from Mainstream to Offbeat, Sydney, N.S.W., E1

conference

Empirical examination of the effect of consumers product origin familiarity on their quality perceptions

A Josiassen, I Karpen, M Polonsky

(2008), pp. 363-369, AMA 2008 : Unleashing the power of marketing to transform consumers, organizations, markets, and society : proceedings of the 2008 American Marketing Association Summer Educators Conference, San Diego, California, E1-1

conference

Is there global inclusion in publishing in the five leading advertising journals and does this relate to general publishing performance : a regional comparison

M Polonsky, L Carlson

(2008), pp. 90-101, The proceedings of the 2008 conference of the American Academy of Advertising, San Mateo, Calif., E1-1

conference
2007

Pricing Driza-Bone exports

S Bakalis, M Polonsky

(2007), pp. 175-177, Global business today : an Asia-Pacific perspective, North Ryde, N.S.W., B1-1

book chapter

Teaching and learning intercultural awareness in international business from multimedia case studies

S Bakalis, M Polonsky, T Joiner

(2007), pp. 76-91, Intercultural communication competence : implications for learning and teaching in a globalized world, Dehli, India, B1-1

book chapter

Multiple stakeholder perspective to responsibility in advertising

M Polonsky, M Hyman

(2007), Vol. 36, pp. 5-13, Journal of advertising, [Athens, Ga.], C1-1

journal article

Proposed multi-dimensional approach to evaluating service recovery

M Polonsky, M Bhandari, Y Tsarenko

(2007), Vol. 21, pp. 174-185, Journal of services marketing, Bingley, England, C1-1

journal article

Managing the donation service experience : a case study

M Polonsky, A Sargeant

(2007), Vol. 17, pp. 459-476, Nonprofit management and leadership, Hoboken, N.J., C1-1

journal article

What is referenced in marketing publications and has it changed over time?

M Polonsky, C Polonsky

(2007), Vol. 10, pp. 40-48, Journal for advancement of marketing education, Columbia, Mo., C1-1

journal article

An empirical investigation of the effect of interaction justice perception on consumer intentions after complaining

M Bhandari, M Polonsky

(2007), Vol. 2, pp. 11-20, Journal of business systems, governance and ethics, Melbourne, Vic., C1-1

journal article

Complexity of communicating social responsibility

M Polonsky, C Jevons

(2007), pp. 1-7, INSM 2007 : Social entrepreneurship, social change and sustainability, Brisbane, Qld., E1-1

conference

Variation in consumer outcomes : does the type of failure (process or outcome) matter?

M Bhandari, M Polonsky

(2007), pp. 2767-2774, ANZMAC 2007 : 3Rs, reputation responsibility relevance, University of Otago, Dunedin, New Zealand, E1-1

conference

Effects of differential methods of compensation and employee empowerment on customer satisfaction and loyalty in service recovery

M Bhandari, M Polonsky

(2007), pp. 2705-2712, ANZMAC 2007 : 3Rs, reputation responsibility relevance, University of Otago, Dunedin, New Zealand, E1-1

conference

New media : embedding IMC within broader marketing strategy

B Higgs, M Polonsky

(2007), pp. 1500-1508, ANZMAC 2007 : 3Rs, reputation responsibility relevance, University of Otago, Dunedin, New Zealand, E1-1

conference

A preliminary examination of Berry, Seiders and Grewal's (2002) five dimensional measure of convenience in a service setting

Y Chang, M Polonsky, O Junek

(2007), pp. 2500-2508, ANZMAC 2007 : 3Rs, reputation responsibility relevance, University of Otago, Dunedin, New Zealand, E1-1

conference

Marketing students' perception of traditional and intensive delivery : an exploratory study

H Ho, M Polonsky

(2007), pp. 3268-3273, ANZMAC 2007 : 3Rs, reputation responsibility relevance, University of Otago, Dunedin, New Zealand, E1-1

conference

Relational bonds and loyalty : the bonds that tie

A Shammout, M Polonsky, M Edwardson

(2007), pp. 3359-3365, ANZMAC 2007 : 3Rs, reputation responsibility relevance, University of Otago, Dunedin, New Zealand, E1-1

conference

Limitations of market driven sustainability : the case of environmental management systems for food production in Australia

J Cary, S Bhaskaran, M Polonsky

(2007), pp. 1-7, AARES 2007 : Australian Agricultural and Resource Economics Society 51st Annual Conference, Queenstown, New Zealand 13-16 February 2007, Queenstown, New Zealand, E1-1

conference
2006

Driza-Bone : Keeping Driza-Bone in a dry land, yet going global case studies

S Bakalis, M Polonsky

(2006), pp. 55-73, Next step the world : resources for higher education, Canberra, A.C.T., B1-1

book chapter

Oceanis Australia : Under and over the sea. Tourism Oceanis Australia's growth

M Polonsky

(2006), pp. 75-84, Next step the world : resources for higher education, Canberra, A.C.T., B1-1

book chapter

Green marketing and green consumers : exploring the myths

J Connolly, P McDonagh, M Polonsky, A Prothero

(2006), pp. 251-268, International handbook on environmental technology management, Cheltenham, England, B1-1

book chapter

Special events in the nonprofit sector

B O'Mahony, M Polonsky

(2006), pp. 246-273, Nonprofit marketing : marketing management for charitable and nongovernmental organizations, Thousand Oaks, Calif., B1-1

book chapter

Environmentally sustainable food production and marketing : opportunity or hype?

M Polonsky, S Bhaskaran, J Cary, S Fernandez

(2006), Vol. 108, pp. 677-690, British food journal, Croydon, England, C1-1

journal article

Multi-dimensional examination of marketing journal rankings by North American academics

M Polonsky, P Whitelaw

(2006), Vol. 16, pp. 59-72, Marketing education review, Columbia, S.C., C1-1

journal article

Publishing in socially oriented journals - the state of play in Asia

M Polonsky, J Mittelstaedt

(2006), Vol. 18, pp. 61-71, Asia Pacific journal of marketing and logistics, Hull, England, C1-1

journal article

Understanding issue complexity when building a socially responsible brand

M Polonsky, C Jevons

(2006), Vol. 18, pp. 340-349, European business review, Bingley, England, C1-1

journal article

Service blueprinting : a potential tool for improving cause-donor exchanges

M Polonsky, R Garma

(2006), Vol. 16, pp. 1-20, Journal of nonprofit and public sector marketing, Haworth Press, Inc., C1-1

journal article

An examination of the globalisation of authorship in publishing in 20 leading marketing journals

M Polonsky, R Garma, J Mittelstaedt

(2006), Vol. 18, pp. 437-456, European business review, Bingley, England, C1-1

journal article

Publishing in marketing journals by Australia and New Zealand academics 1999-2003 : an examination of institutional performance

M Polonsky, J Mittelstaedt, J Moore

(2006), Vol. 14, pp. 23-38, Australasian marketing journal, Sydney, N.S.W., C1-1

journal article

Stakeholder involvement in the public planning process : the case of the proposed 12 apostles visitor centre

A Munro, B King, M Polonsky

(2006), Vol. 13, pp. 1-19, Journal of hospitality and tourism management, Bowen Hills, Qld., C1-1

journal article

Defining the domain of corporate social responsibility (CSR) in tourism organisations : a preliminary view from stakeholders in Thailand's accommodation sector

M Polonsky, S Boonkaew, M Pearlman

(2006), CAUTHE 2006 : To the city and beyond : proceedings of the Council for Australian University Tourism and Hospitality Education, Melbourne, Vic., E1-1

conference

Do organizational service recovery actions impact on hotel guests future intentions and does speed of recovery matter?

M Polonsky, M Bhandari

(2006), pp. 779-793, CAUTHE 2006 : to the city and beyond : proceedings of the Council for Australian University Tourism and Hospitality Education, Melbourne, Vic., E1-1

conference

Teaching the importance of intercultural awareness in international business from multimedia Australian case studies

S Bakalis, M Polonsky, T Joiner

(2006), pp. 77-91, Implications for learning and teaching in a globalized world, Graz, Austria, E1-1

conference

Reducing consumer switching intentions following service failure : do empowerment and apology help?

M Bhandari, M Polonsky

(2006), pp. 1-7, ANZMAC 2006 : Advancing theory, maintaining relevance, proceedings, Queensland University of Technology, Gardens Point Campus, Brisbane, E1-1

conference

International marketing journals : a preliminary regional and institutional examination of research productivity

A Ringer, M Polonsky

(2006), pp. 1-9, ANZMAC 2006 : Advancing theory, maintaining relevance, proceedings, Queensland University of Technology, Gardens Point Campus, Brisbane, E1-1

conference

Exploring the links between relational bonds and customer loyalty : the case of loyal Arabic guests at five-star hotels

A Shammout, S Zeidan, M Polonsky

(2006), pp. 1-9, ANZMAC 2006 : Advancing theory, maintaining relevance, proceedings, Queensland University of Technology, Gardens Point Campus, Brisbane, E1-1

conference

Building a corporate socially responsible brand : an investigation of organizational complexity

M Polonsky, C Jevons

(2006), pp. 1-7, ANZMAC 2006 : Advancing theory, maintaining relevance, proceedings, Queensland University of Technology, Gardens Point Campus, Brisbane, E1-1

conference

Exploring the contribution of different types of cited materials to marketing knowledge over time : a citation analysis

M Polonsky, C Polonsky

(2006), pp. 338-344, 2006 AMA educators' proceedings : Enhancing knowledge development in marketing, Chicago, Ill., E1-1

conference

Does the experience and exposure of foreign origin affect Chinese consumers' country of origin (COO) perception of products?

C Wong, M Polonsky, R Garma

(2006), pp. 14-26, AMS/KAMS 2006 : Cultural perspectives in marketing conference, Seoul, Korea, E1-1

conference

How is social impact measured in the nonprofit sector? A preliminary review of approaches

S Landreth-Grau, M Polonsky

(2006), pp. 206-212, MPPC 2006 : 2006 AMA Marketing and Public Policy Conference, Long Beach, California, E1-1

conference
2005

Designing and managing a research project : a business student's guide

M Polonsky, D Waller

(2005), Thousand Oaks, Calif., A1-1

book

The role of environmental issues in the purchasing of industrial supplies

D Antonelli, J Hall, M Polonsky, W Binney

(2005), pp. 147-157, Effective B2B marketing concepts and cases, India, B1

book chapter

Consumers and community

M Polonsky, F Court, R Sullivan, C McKenzie

(2005), pp. 75-86, Environmental management and decision making for business, Hampshire, England, B1-1

book chapter

Green marketing

M Polonsky

(2005), pp. 124-135, Environmental management and decision making for business, Hampshire, England, B1-1

book chapter

Environmental attitudes and their relation to the dominant social paradigm among university students in New Zealand and Australia

M Polonsky, W Kilbourne

(2005), Vol. 13, pp. 37-48, Australasian marketing journal, Dept. of Marketing, Monash University (ANZMAC), C1-1

journal article

Measuring expectations: forecast vs. ideal expectations. Does it really matter?

M Polonsky, B Higgs, M Hollick

(2005), Vol. 12, pp. 49-64, Journal of retailing and consumer services, Amsterdam, The Netherlands, C1-1

journal article

What are we measuring when we evaluate journals?

M Polonsky, P Whitelaw

(2005), Vol. 27, pp. 189-201, Journal of marketing education, Thousand Oaks, Calif., C1-1

journal article

Empirical examination of the stakeholder strategy matrix

M Polonsky, D Scott

(2005), Vol. 39, pp. 1199-1215, European journal of marketing, Bingley, England, C1-1

journal article

Inactivity within relationships

M Polonsky, S Beldona, S Schuppisser

(2005), pp. 1-6, AMS 2005 : Academy of Marketing Science 2005 annual conference : marketing, technology and customer commitment in the new economy, Tampa, Fla., E1-1

conference

Publication patterns in journals dedicated to issues of marketing and society : benchmarking and analysis

M Polonsky, J Mittelstaedt

(2005), pp. 169-180, Discourse, diversity and distinction : macromarketing at 30 years, St. Petersburg, Fla., E1-1

conference

Publishing in 20 leading marketing journals - an examination of global performance

M Polonsky, R Garma, J Mittelstaedt

(2005), pp. 180-187, ANZMAC 2005 : Proceedings of the Australia and New Zealand Marketing Association Conference 2005, Fremantle, W.A., E1-1

conference

Publishing in six socially oriented journals - the state of play globally and in Australia/NZ

M Polonsky, J Mittelstaedt

(2005), pp. 1-8, At the threshold : challenges and developments in social, sport and arts marketing, Geelong, Vic., E1-1

conference

Chinese consumers' perceptions of country design, assembly and parts capabilities : does country considered or consumer acculturation matter?

C Wong, M Polonsky, R Garma

(2005), pp. 159-167, ANZMAC 2005 : Proceedings of the Australia and New Zealand Marketing Association Conference 2005, Fremantle, W.A., E1-1

conference

Exploring the opportunities for sustainable food labelling : a supply chain perspective

M Polonsky, S Bhaskaran, J Cary

(2005), pp. 184-190, ANZMAC 2005 : Proceedings of the Australia and New Zealand Marketing Association Conference 2005, Fremantle, W.A., E1-1

conference

Role of organizational service recovery actions on sustomer switching intentions in a process based service failure : does speed of recovery matters?

M Bhandari, M Polonsky

(2005), pp. 17-23, ANZMAC 2005 : Proceedings of the Australia and New Zealand Marketing Association Conference 2005, Fremantle, W.A., E1-1

conference

Building a corporate socially responsible brand : an investigation of issue complexity

M Polonsky, C Jevons

(2005), pp. 68-74, ANZMAC 2005 : Proceedings of the Australia and New Zealand Marketing Association Conference 2005, Fremantle, W.A., E1-1

conference

Service blueprinting in the nonprofit sector : a case study

M Polonsky, A Sargeant

(2005), pp. 1-5, AMS 2005 : Academy of Marketing Science 2005 annual conference : marketing, technology and customer commitment in the new economy, Tampa, Fla., E1-1

conference
2004

Developing better public policy to motivate responsible environmental behavior - an examination of managers' attitudes and perceptions towards controlling introduced species

M Polonsky, W Binney, J Hall

(2004), Vol. 12, pp. 93-107, Journal of nonprofit & public sector marketing, Abingdon, England, C1-1

journal article

Attitudes about work practices, time allocation and publication output : profiles of Australasian marketing academics

M Polonsky, B Juric, G Mankelow

(2004), Vol. 5, pp. 1-14, Journal for advancement of marketing education, Columbia, Mo., C1-1

journal article

Australian environmental alliances from an environmental NGOs perspective

M Polonsky, R Garma, N Chia

(2004), Vol. 12, pp. 73-86, Journal of marketing theory & practice, Statesboro, Ga., C1-1

journal article

Examining the unintended consequences of marketing

M Polonsky, M Fry

(2004), Vol. 57, pp. 1303-1306, Journal of business research, New York, N.Y., C1-1

journal article

Introduction : Special issue on examining marketings' unintended consequences

M Polonsky, M Fry

(2004), Vol. 57, pp. 1209-1210, Journal of business research, New York, N.Y., C1-1

journal article

Journal rankings : does one size fit all?

M Polonsky

(2004), Vol. 12, pp. 64-66, Australasian marketing journal, Caulfield East, Vic., C1-1

journal article

Making oral presentations : some practical guidelines and suggestions

M Polonsky, D Waller

(2004), Vol. 4, pp. 431-444, Marketing review, Argyll, Scotland, C1-1

journal article

Green marketing and EMS : assessing potential consumer influence on EMS development in fresh food chains : a report for the Rural Industries Research and Development Corporation

J Cary, S Bhaskaran, M Polonsky

(2004), Barton, A.C.T., A6-1

research report/technical paper

The orientation of Australian coursework-focussed marketing masters degree

R Arambewela, M Polonsky, J Kidd

(2004), ANZMAC 2004 : marketing accountabilities and responsibilities, conference proceedings, Wellington, New Zealand, E1

conference

Considering if there is a need to measure the social impact of charities?

M Polonsky

(2004), pp. 51-57, Nonprofit marketing : perspectives and advances, Canberra, A.C.T., E1-1

conference

Exploring multi-dimensional perceptual ranking of marketing journals by North American academics

M Polonsky, P Whitelaw

(2004), AMA Summer Educators' Conference 2004 : enhancing knowledge development in marketing, Boston, Mass., E1-1

conference

Recover : A seven-element concept for evaluating recovery

M Bhandari, M Polonsky

(2004), pp. 1-8, ANZMAC 2004 : marketing accountabilities and responsibilities, proceedings, Wellington, New Zealand, E1-1

conference

Exploring conference proceedings contribution to marketing knowledge : some initial evidence and directions for the future

M Polonsky, C Polonsky

(2004), pp. 1-7, ANZMAC 2004 : marketing accountabilities and responsibilities, proceedings, Wellington, New Zealand, E1-1

conference

Managing strategic versus tactical green collaborations : a nonprofit perspective

M Polonsky, R Garma, N Chia

(2004), pp. 1-7, ANZMAC 2004 : marketing accountabilities and responsibilities, proceedings, Wellington, New Zealand, E1-1

conference

Environmental attitudes among university students In New Zealand and Australia

W Kilbourne, M Polonsky

(2004), pp. 1-7, ANZMAC 2004 : marketing accountabilities and responsibilities, proceedings, Wellington, New Zealand, E1-1

conference

A grouping journals using multi-dimensional perceptual criteria of North American marketing academics

M Polonsky, P Whitelaw

(2004), pp. 1-7, ANZMAC 2004 : marketing accountabilities and responsibilities, proceedings, Wellington, New Zealand, E1-1

conference
2003

Attitudes about work practices, time allocation and publication output: profiles of U.S. marketing academics

M Polonsky, B Juric, G Mankelow

(2003), Vol. 25, pp. 218-230, Journal of marketing education, Thousand Oaks, Calif., C1-1

journal article

The harm chain : a public policy development and stakeholder perspective

M Polonsky, L Carlson, M Fry

(2003), Vol. 3, pp. 345-364, Marketing theory, Thousand Oaks, Calif., C1-1

journal article

Role of social power relations in gift giving on Valentine's day

R Rugimbana, B Donahay, C Neal, M Polonsky

(2003), Vol. 3, pp. 63-73, Journal of consumer behaviour, Hoboken, NJ., C1-1

journal article

Blueprinting perspective to managing giving

M Polonsky, R Garma

(2003), pp. 1-5, AMS 2003 : Academy of Marketing Science annual conference : Creating and delivering value in marketing : worldwide perspectives on a value-centric orientation, Washington D.C., E1-1

conference

Australian coursework-focused marketing masters degrees : retraining, credentials or preparation for PhD?

M Polonsky, J Kidd

(2003), pp. 208-212, AMS 2003 : Academy of Marketing Science annual conference : Creating and delivering value in marketing : worldwide perspectives on a value-centric orientation, Washington D.C., E1-1

conference

Developing relationships - a nonlinear perspective

M Polonsky, S Schuppisser, S Beldona

(2003), pp. 51-66, Research in contemporary issues of marketing : best paper series of the inaugural Australian Conference of the Chartered Institute of Marketing, Sydney, N.S.W., E1-1

conference

Re-examining relationship development

M Polonsky, S Beldona, S Schuppisser

(2003), pp. 1061-1067, ANZMAC 2003 : a celebrations of Ehrenberg and Bass : marketing discoveries, knowledge and contribution, conference proceedings, Adelaide, South Australia, E1-1

conference

Migrant acculturation and consumption motivations : an empirical study of the Vietnamese

T Nguyen, M Polonsky

(2003), pp. 1061-1067, ANZMAC 2003 : a celebrations of Ehrenberg and Bass : marketing discoveries, knowledge and contribution, conference proceedings, Adelaide, South Australia, E1-1

conference

What are we really evaluating when we rank journals : Comparisons of views

M Polonsky, P Whitelaw

(2003), pp. 1374-1380, ANZMAC 2003 : a celebrations of Ehrenberg and Bass : marketing discoveries, knowledge and contribution, conference proceedings, Adelaide, South Australia, E1-1

conference
2002

A cross-cultural examination of the environmental information on packaging: implications for advertisers

M Polonsky, L Carlson, A Prothero, D Kapelianis

(2002), Vol. 12, pp. 153-174, Advances in international marketing, BIngley, Eng., C1-1

journal article

Advertising communication in Australia: a comparison of information used by Australian, Japanese and U.S. firms

C Hughes, M Polonsky

(2002), Vol. 12, pp. 263-280, Advances in international marketing, Bingley, Eng., C1-1

journal article

An examination of audio and visual cue framing within Australian in-cinema advertisements

M Polonsky, B Hanson, S Hartsuyker, V Novacevski

(2002), Vol. 14, pp. 3-18, Asia Pacific journal of marketing and logistics, Bingley, Eng., C1-1

journal article

An examination of helping behavior-some evidence from Australia

M Polonsky, L Shelley, R Voola

(2002), Vol. 10, pp. 67-82, Journal of nonprofit and public sector marketing, Abingdon, Eng., C1-1

journal article
2001

Green marketing

M Polonsky

(2001), pp. 282-301, Sustainable Solutions: developing Products and Services for the Future, Abingdon, Eng., B1-1

book chapter

Can the overcommercialization of cause-related marketing harm society?

M Polonsky, G Wood

(2001), Vol. 21, pp. 8-22, Journal of macromarketing, Thousand Oaks, Calif., C1

journal article

Reevaluating green marketing: a strategic approach

M Polonsky, P Rosenberger III

(2001), Vol. 44, pp. 21-30, Business horizons, New York, N.Y., C1-1

journal article

A cross-cultural examination of the general theory of marketing ethics: does it apply to the next generation of managers?

C Donoho, M Polonsky, S Roberts, D Cohen

(2001), Vol. 13, pp. 45-63, Asia Pacific journal of marketing and logistics, Bingley, Eng., C1-1

journal article

Consumer ethics in the European Union: a comparison of Northern and Southern views

M Polonsky, P Brito, J Pinto, N Higgs-Kleyn

(2001), Vol. 31, pp. 117-130, Journal of business ethics, Dordrecht, The Netherlands, C1-1

journal article

Are feminists more critical of the portrayal of women in Australian beer advertisements than non-feminists?

M Polonsky, J Ford, K Evans, A Harman, S Hogan, L Shelley, L Tarjan

(2001), Vol. 7, pp. 245-256, Journal of marketing communications, Abingdon, Eng., C1-1

journal article
2000

Environmental NGO-business collaboration and strategic bridging: a case analysis of the Greenpeace-Foron alliance

E Stafford, M Polonsky, C Hartman

(2000), Vol. 9, pp. 122-135, Business strategy and the environment, Chichester, Eng., C1-1

journal article

Environmental NGO-business collaboration and strategic bridging: A case analysis of the greenpeace-foron alliance

E Stafford, M Polonsky, C Hartman

(2000), Vol. 9, pp. 122-135, Business Strategy and the Environment, C1-1

journal article

Exploring companion selling: does the situation affect customers' perceptions?

M Polonsky, H Cameron, S Halstead, A Ratcliffe, P Stilo, G Watt

(2000), Vol. 28, pp. 37-45, International Journal of Retail & Distribution Management, Bingley, Eng., C1-1

journal article
1999

Accessibility: an alternative method of ranking marketing journals?

M Polonsky, G Jones, M Kearsley

(1999), Vol. 21, pp. 181-193, Journal of marketing education, Thousand Oaks, Calif., C1-1

journal article

Using student projects to link academics, business and students

M Polonsky, D Waller

(1999), Vol. 10, pp. 55-78, Journal of teaching in international business, Abingdon, Eng., C1-1

journal article

Student attitudes towards political advertising and issues: a cross-cultural study

D Waller, M Polonsky

(1999), Vol. 11, pp. 79-98, Journal of international consumer marketing, Abingdon, Eng., C1-1

journal article

The incorporation of an interactive external environment: an extended model of marketing relationships

M Polonsky, H Suchard, D Scott

(1999), Vol. 7, pp. 41-55, Journal of strategic marketing, Abingdon, Eng., C1-1

journal article
1998

Exploratory examination of whether marketers include stakeholders in the green new product development process

M Polonsky, J Ottman

(1998), Vol. 6, pp. 269-275, Journal of cleaner production, Amsterdam, The Netherlands, C1-1

journal article

Incorporating ethics into business students' research projects: a process approach

M Polonsky

(1998), Vol. 17, pp. 1227-1241, Journal of business ethics, Berlin, Germany, C1-1

journal article

An exploratory examination of environmentally responsible straight rebuy purchases in large Australian organizations

M Polonsky, H Brooks, P Henry, C Schweizer

(1998), Vol. 13, pp. 54-69, Journal of business and Industrial marketing, Bingley, Eng., C1-1

journal article

Communicating environmental information: are marketing claims on packaging misleading?

M Polonsky, J Bailey, H Baker, C Basche, C Jepson, L Neath

(1998), Vol. 17, pp. 281-294, Journal of business ethics, Berlin, Germany, C1-1

journal article

Environmental commitment: a basis for environmental entrepreneurship?

P Keogh, M Polonsky

(1998), Vol. 11, pp. 38-49, Journal of organizational change management, Bingley, Eng., C1-1

journal article

Multiple senders and receivers: a business communication model

D Waller, M Polonsky

(1998), Vol. 3, pp. 83-91, Corporate communications: an international journal, Bingley, Eng., C1-1

journal article

Developing green products: Learning from stakeholders

M Polonsky, P Rosenberger, J Ottman

(1998), Vol. 10, pp. 22-43, Asia Pacific Journal of Marketing and Logistics, C1-1

journal article
1997

International environmental marketing claims: real changes or simple posturing?

M Polonsky, L Carlson, S Grove, N Kangun

(1997), Vol. 14, pp. 218-232, International marketing review, Bingley, Eng., C1-1

journal article
1996

An international comparison of environmental advertising: substantive versus associative claims

L Carlson, S Grove, N Kangun, M Polonsky

(1996), Vol. 16, pp. 57-68, Journal of macromarketing, London, Eng., C1-1

journal article

Advice for handling controversial accounts: from products to politicians

D Waller, M Polonsky

(1996), Vol. 14, pp. 21-28, Marketing intelligence & planning, Bingley, Eng., C1-1

journal article

'Everybody hide, an election is coming!' an examination why some Australian advertising agencies refuse political accounts

D Waller, M Polonsky

(1996), Vol. 15, pp. 61-74, International journal of advertising, Abingdon, Eng., C1-1

journal article
1995

Regulation of environmental marketing claims: a comparative perspective

N Kangun, M Polonsky

(1995), Vol. 14, pp. 1-24, International journal of advertising, Chichester, Eng., C1-1

journal article

A stakeholder theory approach to designing environmental marketing strategy

M Polonsky

(1995), Vol. 10, pp. 29-46, Journal of business & industrial marketing, Bingley, Eng., C1-1

journal article

Using strategic alliances to develop credible green marketing

N Mendleson, M Polonsky

(1995), Vol. 12, pp. 4-18, Journal of consumer marketing, Bingley, Eng., C1-1

journal article
1994

Payment as a proxy for greenness: the USA, Australia and Hong Kong

H Suchard, D Bejon, M Polonsky, E Babakus

(1994), Vol. 7, pp. 52-61, Greener management international, Sheffield, Eng., C1-1

journal article

Cleaning up green marketing claims: a comparison of regulation in Australia and the U.S.A.

M Polonsky

(1994), Vol. 18, pp. 217-227, Journal of consumer studies and home economics, Hoboken, N.J., C1-1

journal article

Corporate environmental commitment: developing the operational concept

R Zeffane, M Polonsky, P Medley

(1994), Vol. 3, pp. 17-28, Business strategy and the environment, Hoboken, N.J., C1-1

journal article
1993

Causal linkages between psychographic and demographic determinants of outshopping behaviour

D Jarratt, M Polonsky

(1993), Vol. 3, pp. 303-319, International review of retail, distribution and consumer research, Abingdon, Eng., C1-1

journal article
1989

A profile of emigrants from South Africa: the Australian case

M Polonsky, D Scott, H Suchard

(1989), Vol. 23, pp. 933-944, International migration review, New York, N.Y., C1-1

journal article
1988

Motivations of South African emigrants

M Polonsky, D Scott, H Suchard

(1988), Vol. 20, pp. 1293-1315, Applied economics, Abingdon, Eng., C1-1

journal article

Motivations of South African emigrants.

M Polonsky, D Scott, H Suchard

(1988), Vol. 20, pp. 1-315, Applied Economics, England, C1-1

journal article

Funded Projects at Deakin

Australian Competitive Grants

Developing culturally relevant social marketing interventions to increase blood donation amongst migrant communities: The case of African migrants

Prof Andre Renzaho, Prof Michael Polonsky, Prof Sandra Jones, Dr Jane Hayman

ARC Linkage - Projects Rnd 2

  • 2014: $63,352
  • 2013: $105,725
  • 2012: $47,735

Settlement service literacy among migrants in two states: Victoria and NSW

Prof Andre Renzaho, Prof Michael Polonsky

ARC - Discovery Projects

  • 2020: $64,450
  • 2019: $36,041

Transformation of Reclaimed Waste into Engineered Materials and Solutions (TREMS)

Dr Susanga Costa, Dr Mayuri Wijayasundara, Prof Michael Polonsky, Prof Bre-Anne Sainsbury, Prof Pubudu Pathirana

ARC Industrial Transformation Research Hubs

  • 2024: $15,000
  • 2023: $60,000
  • 2022: $60,000
  • 2021: $30,000

Engaging ethnic minority and majority blood donors in donor recruitment

Barbara Masser, Prof Michael Polonsky

ARC Linkage - Projects

  • 2023: $37,611
  • 2022: $11,641

Enhancing consumers' awareness of Australian meat quality and consumption practices

Dr Cuc Nguyen, Prof Michael Polonsky, Dr Ho Yin Wong, Dr Mehdi Taghian

DFAT Australia-Vietnam Enhanced Economic Engagement Grant

  • 2021: $76,735

Other Public Sector Funding

A Vision for the Future: NDAC Future State Implementation

A/Prof Matt Mount, Prof Amanda Pyman, Prof Andrew Noblet, A/Prof Andrea Vocino, Prof Michael Polonsky, Prof Rens Scheepers

Australian Bureau of Statistics

  • 2019: $786,112
  • 2018: $363,636

SUCCESSFUL CHANGE OF BRAND ASSOCIATIONS.

Dr Jeffrey Rotman, Prof Michael Polonsky

Victorian Workcover Authority (WorkSafe Vic) - Partnership

  • 2019: $37,956

Lower Dandenong Creek Litter Collaboration.

Prof Michael Polonsky, Mr Abdul Haseeb Chaudhary

International Education Resilience Fund

  • 2022: $15,000

Industry and Other Funding

Understanding Barriers and Enablers to Donate Blood of Sub-Saharan African Refugees

Prof Michael Polonsky, A/Prof Andre Renzaho

Aust Red Cross Blood Service Grant - Research

  • 2010: $110,000
  • 2009: $35,000

Developing culturally relevant social marketing interventions to increase blood donation amongst migrant communities: The case of African migrants

Prof Andre Renzaho, Prof Michael Polonsky, Prof Sandra Jones, Dr Jane Hayman

Aust Red Cross Blood Service Grant - Research

  • 2015: $33,842

Moving from Supplier to Supplier of Choice in Australian Manufacturing Networks

Prof Michael Polonsky

Veolia Environmental Services

  • 2013: $20,000

Consumer's use and understanding of unit pricing in telco advertising

Prof Michael Polonsky, A/Prof David Bednall

Australian Communications Consumer Action Network

  • 2014: $6,233
  • 2013: $6,233

Transformation of Reclaimed Waste into Engineered Materials and Solutions (TREMS)

Dr Susanga Costa, Dr Mayuri Wijayasundara, Prof Michael Polonsky, Prof Bre-Anne Sainsbury, Prof Pubudu Pathirana

Tyre Stewardship Australia

  • 2023: $50,000
  • 2022: $50,000

Supervisions

Principal Supervisor
2023

Christina Spetzler Gregersen

Thesis entitled: Examining Pro-Environmental Behaviour and Spillover: Identity, Pride, and Carbon Savings

Doctor of Philosophy, Department of Marketing

Abolfazl Keshavarzsaleh

Thesis entitled: Consumer Activism: Role of Relational Constructs

Doctor of Philosophy, Department of Marketing

2022

Abdul Haseeb Chaudhary

Thesis entitled: Norms as Antecedents of Littering Behaviour in a Developing Country

Doctor of Philosophy, Department of Marketing

2019

Shane Genziuk

Thesis entitled: Motivations for Establishing a Corporate Foundation

Doctor of Business Administration, Department of Marketing

Trang Tran

Thesis entitled: Country-of-origin and Acculturation: Impact on migrant's consumption

Doctor of Philosophy, Department of Marketing

2017

Md. Tarikul Islam

Thesis entitled: Upgrading Supplier Firms in the Global Value Chain: The Mediating Effects of Organisational Capabilities

Doctor of Philosophy, Department of Marketing

2016

Md Manirujjaman

Thesis entitled: Examining the Interaction Between Consumer Personality and Homepage Content

Doctor of Philosophy, Department of Marketing

2013

Ahmed Ferdous

Thesis entitled: Experience of IM programs, Perception of IMO and Job Outcomes: The Frontline Employee Perspective

Doctor of Philosophy, School of Management and Marketing

Associate Supervisor
2023

Jagvinder Brar

Thesis entitled: The Impact of Humour Style Congruence on Person-Supervisor Fit

Doctor of Philosophy, Department of Management