Ms Ruby Ma



Casual Academic


Faculty of Business and Law


BL Deakin Business School


Melbourne Burwood Campus

Research interests

  • International business management
  • Cross cultural management
  • Sino-Australian business communications and negotiations
  • Australian and Chinese business relationships
  • Diversity management
  • Management education
  • Emotions in business and management
  • Cross-cultural communication and negotiation
  • Guanxi and relationship in business


  • Academy of International Business (AIB)
  • Academy of Management (AOM)
  • Australian & New Zealand Academy of Management (ANZAM)
  • Deakin University MBA Alumni Chapter

Teaching interests

  • International Business Management
  • Business Communication and Negotiation
  • Organisational Behaviour
  • Business and Change Management


Ma, R.M.M. and Hartel, C.J. (2011). Insights from Negotiating with the Chinese: A case of Sino-Australian Business Relationships. Paper presented at poster session of the 25th Annual Conference of the Australian and New Zealand Academy of Management, Wellington, New Zealand, 7-9 Dec 2011.


  • Deakin University 2012 Vice-Chancellor's Award for Outstanding Achievement in Teaching and Learning, the Jim and Alison Leslie Award for Outstanding Achievement in Teaching and Learning (Deakin 2012). In recognition of the excellence in contribution to teaching and learning at Deakin.
  • Deakin University, Faculty of Business and Law, Early Career Teacher Award 2011, for 'effectiveness, excellence and exemplary practice' in teaching.
  • Australian Universities Lecturer of the Year Award (UniJobs, 2011). Voted the Top Lecturer at Deakin University for 2011.
  • Australian Universities Lecturer of the Year Award (UniJobs, 2010). Voted in the top 10 nominations from Deakin University for 2010.


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Need to know : lessons from Sino-Australian business negotiators on the importance of guanxi, emotions and generational differences in Chinese negotiation behaviour

Miss Ruby Ming Ming Ma, Prof Charmine Hartel, Dr Sharif As-Saber

(2011), pp. 347-357, International Research QIK 2011 : Conference Proceedings of the 10th International Conference of Quality, Innovation and Knowledge Managment : Aligning Innovation in Developed and Emerging Economies, Kuala Lumpur, Malaysia, E1


When east meets west : managing Chinese enterprise relationships through guanxi-based diversity management

Prof Charmine Hartel, Miss Ruby Ming Ming Ma, Dr Sharif As-Saber

(2010), pp. 224-247, Managing cultural diversity in Asia : a research companion, Cheltenham, England, B1


Negotiating with the Chinese: the role of culture and emotions in Sino-Australian business relationships

Miss Ruby Ming Ming Ma, Prof Charmine Hartel

(2009), pp. 1-1, ANZAM 2009 : Sustainable management and marketing, Canning Bridge, W. A., E1-1


What factors in Sino-Australian negotiations lead to the development and breakdown of Chinese negotiators perceptions of guanxi?

Miss Ruby Ming Ming Ma, Prof Charmine Hartel, Dr Sharif As-Saber

(2006), pp. 1-1, ANZIBA : At cross roads : Proceedings of the Australian & New Zealand International Business Academy conference, Wellington, N. Z., E1-1


Can experiential learning improve emotional intelligence and can that, in turn, improve the work performance of middle managers?

Dr John Mc Williams, Miss Ruby Ming Ming Ma, Prof Charmine Hartel

(2005), pp. 1-11, ANZAM 2005 : Engaging the multiple contexts of management : convergence and divergence of management theory and practice : proceedings of the 19th ANZAM conference, Canberra, A.C.T., E1


A model of the affective and congnitive events in expatriate assignments

Miss Ruby Ming Ming Ma, Dr Rebekah Bennett, Prof Charmine Hartel

(2004), Vol. 3, pp. 7-16, Journal of doing business across borders, Callaghan, N.S.W., C1


Different personality measures for different business outcomes : a comparison of selection criteria used for a management training program

Miss Ruby Ming Ming Ma

(2004), pp. -, ANZAM 2004 : People First - Serving Our Stakeholders : Proceedings of the 18th Australian and New Zealand Academy of Management Conference, Dunedin, N. Z., E1-1



No grants found


No completed student supervisions to report