Division of Student Administration
The Division of Student Administration (DSA) supports students throughout their time at Deakin through applications, enrolment, fees, assessment and graduation.
We create and sustain simple, efficient and innovative administrative services for all our students and staff. Our division ensures students enjoy a seamless experience, enabling students to focus on their studies and success.
Help for students
Our Customer Service team are often the first port of call when students need answers. They are available via phone, web-chat or face to face at our Student Central sites on each campus.
They assist students with all enquiries, including fees, enrolment, timetables, exams, results, lost property and more.
Student management systems
Our Student Information Systems team supports innovative and streamlined student systems for both students and staff.
Admissions and enrolment
Our Admissions and Enrolments team coordinate all admission and selection processes. This includes working with VTAC and faculties, as well as managing Deakin's online enrolments.
Fee and scholarship advice
We administer all scholarships, loans, grants, financial assistance and course fees. We take our responsibility in assisting students to manage the financial aspects of study very seriously.
Assessments, exams and results
We manage student examinations on our campuses and around the world. We also manage all special consideration requests and results release.
Graduations and events
Our Graduations and Events team manage professional and enjoyable graduation ceremonies and other events. They also offers English language testing through IELTS and exam supervision for students of other universities.
Office of the Executive Director Academic Registrar
Executive Director and Academic Registrar
+61 3 9246 8107
Email Fofi Hronopoulos
+61 3 9246 8107
Email Kim Brown
+61 3 5227 3202
Email Lynn Mann
General Manager – Student Service Network
+61 3 5227 2067
Email Karly Lovell
Senior Project Officer
+61 3 9246 8404
Email Amber Elliot
Student Administration Services
+61 3 9246 8108
Email Ross Buchan
Admissions and Enrolment Manager
+61 3 5227 3385
Email Cathy Gutierrez
Examinations, Assessments and Results Manager
+61 3 9244 6005
Email Ross Hagland
Graduations, Events and Client Services Manager
+61 3 5227 8063
Email Rebecca Bone
Student Fees, Financial Assistance and Support Services Manager
+61 3 5227 2342
Email Pamela Pritchard