Division of Student Administration

The Division of Student Administration (DSA) supports students throughout their time at Deakin through applications, enrolment, fees, assessment and graduation.

Our focus

We create and sustain simple, efficient and innovative administrative services for all our students and staff. Our division ensures students enjoy a seamless experience, enabling students to focus on their studies and success.

Our services

Help for students

Our Customer Service team are often the first port of call when students need answers. They are available via phone, web-chat or face to face at our Student Central sites on each campus.

They assist students with all enquiries, including fees, enrolment, timetables, exams, results, lost property and more.

Student management systems

Our Student Information Systems team supports innovative and streamlined student systems for both students and staff.

Admissions and enrolment

Our Admissions and Enrolments team coordinate all admission and selection processes. This includes working with VTAC and faculties, as well as managing Deakin's online enrolments.

Fee and scholarship advice

We administer all scholarships, loans, grants, financial assistance and course fees. We take our responsibility in assisting students to manage the financial aspects of study very seriously.

Assessments, exams and results

We manage student examinations on our campuses and around the world. We also manage results release.

Graduations and events

Our Graduations and Events team manage professional and enjoyable graduation ceremonies and other events. They also offers English language testing through IELTS and exam supervision for students of other universities.

Contact us

Office of the Executive Director Academic Registrar

Executive Director and Academic Registrar
Fofi Hronopoulos
+61 3 9246 8107
Email Fofi Hronopoulos

Executive Assistant
Kim Brown
+61 3 9246 8107
Email Kim Brown

Business Manager
Lynn Mann
+61 3 5227 3202
Email Lynn Mann

General Manager – Student Service Network
Karly Lovell
+61 3 5227 2067
Email Karly Lovell

Customer Service Manager – Student Central
Jodie Aanensen
+61 3 9246 8106
Email Jodie Aanensen

Quality, Innovation and Communication Manager
Eli Todorovski
+61 3 5227 2237
Email Eli Todorovski

Senior Project Officer
Amber Elliot
+61 3 9246 8404
Email Amber Elliot

Student Administration Services

Ross Buchan
+61 3 9246 8108
Email Ross Buchan

Admissions and Enrolment Manager
Cathy Gutierrez
+61 3 5227 3385
Email Cathy Gutierrez

Examinations, Assessments and Results Manager
Ross Hagland
+61 3 9244 6005
Email Ross Hagland

Graduations, Events and Client Services Manager
Rebecca Bone
+61 3 5227 8063
Email Rebecca Bone

Student Fees, Financial Assistance and Support Services Manager
Pam Pritchard
+61 3 5227 2342
Email Pamela Pritchard

Student Information Services and Systems

Christine Gemci
+61 3 9246 8022
Email Christine Gemci

SMS Improvements and Curriculum Manager
Angela Fielding
+61 3 9246 8021
Email Angela Fielding