Ruby Ma

Ruby Ma

Lecturer

BAppSc(Med Lab Sc) RMIT, MBA Deakin

Campus: Melbourne Burwood Campus
Phone: +61 3 924 46911
Email: ruby.ma@deakin.edu.au

Link to Research Output

  • Australian Universities, the UniJobs 'Lecturer of the Year' Award (UniJobs, 2010). Voted in the top 10 nominations from Deakin University for 2010.
  • Deakin University, Faculty of Business and Law, 'Early Career Teacher' Award 2011, for 'effectiveness, excellence and exemplary practice' in teaching.
  • Ma, Ruby M. M., Hartel, C. E. J. and As-Saber, S. (2011). Need to know: lessons from Sino-Australian business negotiators on the importance of guanxi, emotions and generational differences in Chinese negotiation behaviour, in International Research QIK 2011: Conference Proceedings of the 10th International Conference of Quality, Innovation and Knowledge Management : Aligning Innovation in Developed and Emerging Economies, [Monash University], [Kuala Lumpur, Malaysia], pp. 347-357.
  • Ma, R.M.M. and Hartel, C.J. (2011). Insights from Negotiating with the Chinese: A case of Sino-Australian Business Relationships. Paper presented at poster session of the 25th Annual Conference of the Australian and New Zealand Academy of Management, Wellington, New Zealand, 7-9 Dec 2011.
  • Härtel, C. E. J., Ma, R.M.M. & As-Saber, S. (2010). When East Meets West: Managing Chinese Enterprise Relationships Through Guanxi-Based Diversity Management, in J. Syed and M.F. Ozbilgin (Eds), Managing Cultural Diversity in Asia – A Research Companion, pp. 224-247, Edward Elgar Press, Cheltenham, UK.
  • Ma, R.M.M. & Härtel, C. E. J. (2009). Negotiating with the Chinese: the role of Culture and Emotions in Sino-Australian Business Relationships. ANZAM 2009: Sustainable Management and Marketing: Proceedings of the Australian and New Zealand Academy of Management Conference, ANZAM, Melbourne, Vic. Melbourne, Australia.
  • Ma, R.M.M. & Härtel, C. E. J. (2008). What are we really negotiating for? A study of Sino-Australian business negotiations. Proceedings of the Australian & New Zealand International Business Academy (ANZIBA) China Governance and Management Forum, RMIT University, Melbourne, Australia.
  • Härtel, C. E. J., & Ma, R. M. M. (2006). How Emotions Shape the Processes and Outcomes of Cross Cultural Communication and Negotiation: An Affective Events Theory Perspective. AIB 2006. Proceedings of the Academy of International Business (AIB) Conference, Beijing, China
  • Ma, R.M.M., Härtel, C. E. J. and As-Saber, S. (2006). What factors in Sino-Australian negotiations lead to the development and breakdown of Chinese negotiators perceptions of guanxi? ANZIBA 2006. Proceedings of the Australian & New Zealand International Business Academy (ANZIBA), New Zealand.
  • Ma, R.M.M. & Härtel, C. E. J. (2006). How do Chinese negotiators' perceptions of guanxi impact on Sino-Australian negotiation? An Affective Events Theory Perspective. Proceedings of the Asia Pacific Symposium of Emotions and Work Life, Melbourne, Australia.

Teaching Interests

  • International Business Management
  • Business Communication and Negotiation
  • Organisational Behaviour
  • Business and Change Management

Research Interests

  • International business management
  • Cross cultural management
  • Sino-Australian business communications and negotiations
  • Australian and Chinese business relationships
  • Diversity management
  • Management education
  • Emotions in business and management
  • Cross-cultural communication and negotiation
  • Guanxi and relationship in business

Professional Affiliations

  • Academy of International Business (AIB)
  • Academy of Management (AOM)
  • Australian & New Zealand Academy of Management (ANZAM)
  • Deakin University MBA Alumni Chapter

Deakin University acknowledges the traditional land owners of present campus sites.

8th May 2012