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Consumer Protection

Australia (Implied terms | Unfair terms | Research Centres) | Other | Cases | LegislationMacys Store California

Australia

ACT Office of Fair Trading
Includes publications, information for consumers, press releases, legislation and more.

Australian Competition and Consumer Commission (ACCC)
Information about the ACCC, current ACCC news, media releases, speeches and a number of on-line publications and on-line order forms for other ACCC publications. It has information on compliance programs, consumer protection, small business, airports, electricity, gas, telecommunications, mergers and internet scams. It also includes contact details and other useful links

Australian Consumers Association - CHOICE
Includes the following sections: ‘what’s hot’, your rights, recalls and bans, headlines, cuts, shop and more.

Australian Consumer Credit Law Reporter (CCH)
'Full text of all relevant consumer credit legislation, case summaries of credit tribunal decisions, industry codes of practice and information on civil penalties, consumer leases, contract administration, regulated credit contracts, regulated insurance contracts and termination enforcement.'

Australian Guidelines for Electronic Commerce
Commonwealth Government site

Australian Sales and Fair Trading Law Reporter (CCH Subscription Service)
'Provides details on selected State and Territory legislation concerning product safety, liability, fair trading and trade promotion and commentary on issues such as sales contracts, representations, advertising, product liability and safety, manufacturers’ liability, unfair trade practices, consumer claims procedures, condition, warranties and guarantees and misleading or deceptive conduct.'

Australian Trade Practices Law Reporter (CCH Subscription Service)
'Covers important cases, Australian Competition Tribunal and Commission decisions and legislative changes, changes to the national competition regime, markets, competition, market-power, anticompetitive agreements, misuse of market power, secondary boycotts, exclusinve dealing, price surveillance, pricing declarations, notifications and GST price exploitation, mergers and acqusitions, resale price maintenance, authorisations, notifications, review, exceptions, procedure, evidence, excemptions, extraterritoriality, enforcement, remedies, defences, unfair conduct, misrepresentation, implied terms, manufacturers’ liability, product liability, telecommunications, international liner cargo shipping.'

Consumers Online
Government site launched in May 2000. Includes sections on consumer affairs in Australia (overview, legislation, electronic commerce), complaints and enquiry information, product safety, product recalls, links to relevant organizations and an A-Z of online consumer resources. The site includes both a graphic and text version.

Consumer Protection (AustLII)
Links to relevant sites.

Food Law and Policy in Australia
Includes Australian Food News, Overview and current news, laws, regulations, codes and industry standards, food technology and pharmaceuticals, food preparation and handling, commerce, distribution and contact information.

Liquor Licensing Victoria
Welcome, information about applying and forms, licensee obligations, industry news, education and training, FAQ, links to other sites and more.

New South Wales Department of Fair Trading
Sections on Y2K, Co-ops, going shopping, homes, building, renting, your business, cars, bikes, boats, buying safe products, Fair Trading Centres, the Olympics, Policy and Legislation, Publications, Media, contact information and more.

The National Consumer Home Page
‘The official website of the Ministerial Council of Consumer Affairs [MCCA], representing the Consumer affairs/fair trading Ministers of the Commonwealth of Australia, the Australian States and Territories and New Zealand.’ It contains information about MCCA, links to consumer affairs/fair trading agencies, address and contact information, customer service guidelines, consumer online directory on electronic commerce, information for consumers and business on the millennium bug and more.

Productivity Committee Inquiry into Australia's Consumer Policy Framework
This includes reports and consultancy documents (including a comparison of consumer laws throughout Australia)

WA Departement of Consumer and Employment Protection
Contact information, the Minister, About the Ministry, links, media releases, current issues and more.

Implied terms

Fair Trading Act 1999 (Vic)

Goods Act 1958 (Vic)

Trade Practices Act 1974
This can be viewed on screen or downloaded from Austlii

Trade Practices Act 1974
This can be viewed on screen or downloaded from ScalePlus

Trade Practices Regulations 1974
From AustLII – View online or download

Unfair terms

Unfair consumer contracts
From Consumer Affairs Victoria - includes downloadable fact sheet

NSW - Inquiry into Unfair Terms in Consumer Contracts
NSW Parliamentary Committee Inquiry. Includes submissions, transcripts and November 2006 report recommending introduction of unfair terms legislation in NSW.

Research Centres

Centre for Competition and Consumer Policy
Australian National University in partnership with the ACCC. Includes information about projects, events, publications and more. Focus on compliance, internationalisation and the public benefit test within Australian competition law

Centre for Credit and Consumer Law
Griffith University - information, news, publications and more.

 

Other

Consumer Law 2000
Article by Judge Thomas A Dickerson, Westchester County Court, New York State, USA.

The Consumer Law Page
US-based site - published by the Alexander Law Firm. Contains articles, brochures (hundreds of free consumer information brochures) and other resources (over 1000 links to useful sites)

Judge Dickerson's Consumer law decisions, articles, papers and books
Very useful collection of decisions and articles, most of which are available online.

National Consumer Law Centre (US)
‘The Nation’s Consumer Law Experts’ - Contains sections on home, legal manuals, newsletters, attorney advice, training, press and jobs, energy publications, consumer information, issue statements, links, announcements, conferences and training, reports, free consumer information and more. Good site.

Office of Fair Trading (UK)
This is a great resource.

Cases

Judge Dickerson's Consumer law decisions, articles, papers and books
Very useful collection of decisions and articles, most of which are available online.

Legislation

Fair Trading Act 1999 (Vic)

Goods Act 1958 (Vic)

Trade Practices Act 1974
This can be viewed on screen or downloaded from Austlii

Trade Practices Act 1974
This can be viewed on screen or downloaded from ComLaw

Trade Practices Regulations 1974
From AustLII – View online or download.