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MPR709 - Dispute Management

Year2014 unit information
Enrolment modes:

Trimester 2: Geelong (Waurn Ponds) Residential

Credit point(s):1
EFTSL value:0.125
Unit chair:

E Underhill



Incompatible with: Nil


Students must register their expression of interest online via the Deakin Graduate School of Business Residential website.

You will need to access substantial learning resources and experiences in CloudDeakin (Deakin’s online learning environment). Compliance with the Standards in computing, connectivity and student capability are a condition on your enrolment.


The purpose of this unit is to develop an understanding of the processes of dispute management, with a particular focus on ‘alternative’ or ‘appropriate dispute resolution’ [‘ADR’]. Students will be encouraged to consider the difference between (i) dispute avoidance and (ii) dispute management through developing knowledge and understanding of a number of related strategies such as negotiation, mediation, conciliation and arbitration. Students will also be encouraged to develop an awareness of their own personal styles of communication and dispute management, including the values, attitudes and culture they bring to the resolution of conflict and disputes.


Practical assignment (group) 50%, Written assignment (individual) 2500 words 40%, Contribution to class discussions 10%

Unit Fee Information

Student Contribution Rate*Student Contribution Rate**Fee rate - Domestic Students Fee rate - International students

* Rate for all CSP students, except for those who commenced Education and Nursing units pre 2010
** Rate for CSP students who commenced Education and Nursing units pre 2010
Please note: Unit fees listed do not apply to Deakin Prime students.