HME712 - Healthcare Operations

Unit details

Year:

2024 unit information

Enrolment modes:Trimester 1: Online
Trimester 2: Online
Credit point(s):1
EFTSL value:0.125
Unit Chair:Trimester 1: Sandeep Reddy
Trimester 2: Sandeep Reddy
Prerequisite:

Nil

Corequisite:Nil
Incompatible with: HMC701-OD, HMC702-OD
Typical study commitment:

Students will on average spend 150 hours over the teaching period undertaking the teaching, learning and assessment activities for this unit.

This will include educator guided online learning activities within the unit site.

Educator-facilitated (scheduled) learning activities - online unit enrolment:

5 x Lectures by Zoom per week over the 11 week trimester plus engagement in online discussion boards.

Content

This unit explores healthcare operations and presents strategies, concepts and methods that can improve the delivery of healthcare by increasing efficiency and effectiveness. By providing a toolkit for better understanding and managing queueing, scheduling, capacity planning and process design, this unit equips graduates to seek out, analyse and solve the myriad causes of delays. By using real world examples that situate healthcare within a broader health sector and budget context, the unit equips students with the capacity to apply theory, methods and tools to healthcare in Australia and internationally.

ULO These are the Learning Outcomes (ULO) for this unit. At the completion of this unit, successful students can: Deakin Graduate Learning Outcomes
ULO1 Apply theories of capacity planning, scheduling, queueing and process design to delays in healthcare.

GLO1: Discipline-specific knowledge and capabilities
GLO5: Problem solving

ULO2

Critically analyse the causes of operational delays in healthcare contexts.

GLO1: Discipline-specific knowledge and capabilities
GLO4: Critical thinking

ULO3

Use appropriate frameworks and tools to explore delays in real world inpatient and outpatient healthcare within the broader health system contexts.

GLO1: Discipline-specific knowledge and capabilities
GLO3: Digital literacy
GLO4: Critical thinking
GLO5: Problem solving

ULO4

Evaluate and present solutions to improve patient experience by adopting an appropriate system-wide perspective.

GLO1: Discipline-specific knowledge and capabilities
GLO2: Communication
GLO3: Digital literacy
GLO4: Critical thinking
GLO5: Problem solving

Students need to note in addition to contribution to assessments students are required to contribute to online discussion threads regularly as this contribution will be considered in your final grading.

Assessment

Trimester 1:
Assessment description Student output Grading and weighting
(% total mark for unit)
Indicative due week
Assessment 1: Case Study Analysis 1000 words 25%
  • Week 2, 4, 7 and 10
Assessment 2: Action Plan Report 35%
  • Week 9
Assessment 3: Summative Report 2000 words 40%
  • Week 13

The assessment due weeks provided may change. The Unit Chair will clarify the exact assessment requirements, including the due date, at the start of the teaching period.

Learning Resource

The texts and reading list for the unit can be found on the University Library via the link below: HME712 Note: Select the relevant trimester reading list. Please note that a future teaching period's reading list may not be available until a month prior to the start of that teaching period so you may wish to use the relevant trimester's prior year reading list as a guide only.

Unit Fee Information

Fees and charges vary depending on the type of fee place you hold, your course, your commencement year, the units you choose to study and their study discipline, and your study load.

Tuition fees increase at the beginning of each calendar year and all fees quoted are in Australian dollars ($AUD). Tuition fees do not include textbooks, computer equipment or software, other equipment or costs such as mandatory checks, travel and stationery.

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