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MPR709 - Dispute Management

Unit details

Year2015 unit information
Enrolment modes:

Residential 2: Geelong (Waurn Ponds) Residential

Credit point(s):1
EFTSL value:0.125
Unit chair:

E Underhill



Incompatible with: Nil
Contact hours:

This Residential unit requires students to attend six days of intensive study from Sunday 5 July 2015 - Friday 10 July 2015 at the Deakin Management Centre, Geelong.


Students must register their expression of interest online via the Residential website.
Accommodation fees at Residential schools are in addition to the tuition fee and vary depending on the type of accommodation chosen


The purpose of this unit is to develop an understanding of the processes of dispute management, with a particular focus on ‘alternative’ or ‘appropriate dispute resolution’ [‘ADR’]. Students will be encouraged to consider the difference between (i) dispute avoidance and (ii) dispute management through developing knowledge and understanding of a number of related strategies such as negotiation, mediation, conciliation and arbitration. Students will also be encouraged to develop an awareness of their own personal styles of communication and dispute management, including the values, attitudes and culture they bring to the resolution of conflict and disputes.


Practical assignment (group) 50%, Written assignment (individual) 2500 words 40%, Contribution to class discussions 10%

Unit Fee Information

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