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Not offered as of 2013
1 x 3 hour lecture per week for four weeks (weeks 9 - 12). Online tutorial support available.
|Note: Online teaching methods require internet access. Please refer to the most current computer specifications.|
This unit concerns the procurement of facility services ranging from basic cleaning and security contracts through to childcare, catering, IT provision and fleet management. Techniques for sourcing and negotiating service agreements and the setting of key performance indicators are explored. The evaluation of outsourcing compared to in-house delivery of services forms a particular focus in this unit.
Assignments 60%, online tutorials 15%, group presentation 25%. Note: Assignments are individual; Powerpoint presentation is in a small group.
Unit Fee Information