Students' gateway to Campus

Handbooks 2009

Services for students

- provided by the University

  • academic (study) skills-expert advice provided on the skills required for successful academic writing and study. Available at each campus via classes, one-to-one appointments, and via the web. Advice typically covers:
    • essay writing and exam preparation
    • effective note taking
    • referencing and avoiding plagiarism
    • critical analysis
    • class presentation
    • working in groups
  • career development and employment. Services available include:
    • career options during and upon completion of your course
    • job seeking strategies
    • job application skills
    • "Jobshop" online job vacancy notice board
  • chaplaincy
    • a chance to explore questions about life and personal faith issues, and the university provides areas for various faith groups to meet and for individual reflection.
  • child care
    • there are childcare centres on the Burwood, Waurn Ponds and Warrnambool campuses. Places are limited and in high demand, so enquiries should be made as soon as possible.
  • Deakin Card
    • Deakin Card is the only accepted form of identification for students and staff while you are on campus.
    • Your Deakin Card can be loaded with value and used for a variety of services around campus including food@deakin, photocopying, internet billing, printing, retail and vending machines. You can check your balance, join the mailing list and find out further information online at Deakin Card website.
  • Disability Resource Centre (DRC)
    • if a physical, sensory or learning disability, or a medical or mental health condition, interferes with your ability to achieve your academic goals then the staff at the DRC may be able to help you. Services include:
      • electronically delivered study material
      • academic support workers such as note takers and sign interpreters
      • alternative assessment arrangements, for example, extra time, rest breaks, or computer use in exams
      • extended library services such as additional loan time and use of off-campus services
      • assistance with technology training and access to adaptive technology laboratories
        an orientation program.
  • distance education support
  • International Student Support
    • The International Student Support team provides advice and assistance to on-campus international students with issues including:
      • enrolment, fee and visa related matters
      • academic difficulties/special consideration inquiries
      • grievances and crisis management
      • personal issues including social or adjustment difficulties, homesickness or feelings of isolation.
  • Medical Centres
    • Deakin Medical Centres provide students access to youth focused, non judgemental and confidential medical services staffed by doctors and nurses.
    • Services include bulk billing, management of key health issues (e.g. STIs, contraception, health and study, depression) health education (e.g. diet/exercise/stress), counselling (e.g. pregnancy, HIV testing) and referral to other service contacts and resources (e.g. websites)
  • personal counselling
    • the Counselling and Personal Development Service is a confidential and professional service that can help you manage the many issues that may confront you at University. Being positive and managing emotions increases academic success. You do not need to be in a crisis, or dealing with a serious problem to seek counselling-addressing your concerns before they become overwhelming often allows for better outcomes.
  • recreation
    • maintaining a good level of physical fitness contributes to academic success. We provide sporting facilities and physical activities that create energy, challenge, fun and social interaction to enhance university life
    • on-campus fitness clubs provide students with the opportunity for personal growth with the option of individually tailored assessments and programs.
  • residential housing on campus
    • staying in residence offers an excellent opportunity to make the most of your University study in a living and learning community. It is a great way to meet people and make new friends,with the cost and living on-campus comparing favourably with off-campus options
    • on-campus student accommodation is available on the Melbourne campus at Burwood, Geelong campus at Waurn Ponds and Warrnambool campus. Meal packages are included at Geelong and Warrnambool.
  • student loans and financial services
    • the University provides a variety of financial services including student loans, grants, subsistence vouchers and assistance with financial literacy to all students. Eligibility criteria and application forms can be found on the financial assistance web page.

Find out more about these services including a huge range of self-help material or ring or visit the staff at Student Life on each campus:

Geelong campus at Waurn Ponds - Telephone 03 5227 1221/1223
Geelong Waterfront campus - Telephone 03 5227 8400
Melbourne campus at Burwood - Telephone 03 9244 6300/6421
Warrnambool campus - Telephone 03 5563 3256


- provided for members by the Student Association (DUSA)

The Deakin University Student Association, DUSA, offer all enrolled students independent, advocacy support services and advice including assistance in understanding and meeting the academic progress standards required by the University, and assistance to students who are involved in formal processes set in place by faculties to determine whether an individuals adherence to academic standards is satisfactory.

Find out more about services provided for members by the Student Association including a huge range of self-help material. Alternatively ring the local call number 1300 555 528 or visit the DUSA office on your campus.

Retail outlets on campus

  • banking facilities - ATMs are available at Waurn Ponds, Waterfront and Burwood. There is also an ANZ bank kiosk at Burwood.
  • DUSA Bookshop - operated by DUSA, at all campuses
  • campus shop - general purchases can be at Burwood (Shop4U operated by DUSA), and Waurn Ponds (Encompass general store)
  • Deakin University merchandise - can be purchased from the Merchandise Shop at Burwood and Waurn Ponds and the Bookshop at Waterfront and Warrnambool
  • food outlets - each campus has different dining facilities
  • hairdresser - is available at the Burwood and Waurn Ponds campuses.

Online technology

IT services for students with a disability
Assistive software and hardware has been developed to assist people who have a disability access information using computers. Examples of software currently available for purchase include text to speech, voice recognition, and magnification. Deakin students who have a disability are expected to have or acquire basic skills in the use of assistive technology where relevant. Staff at the Disability Resource Centre can provide information for specific disabilities, give advice on training needs and refer students to suppliers and providers.

Registered students who have been assessed as requiring assistive technology can use Deakin's Adaptive Technology Laboratories. These are located in the University's Libraries. The Adaptive Technology Laboratories have a range of computer hardware and software including:

  • PCs, scanners and printers
  • Speech synthesizer - Jaws
  • Speech recognition - Dragon Naturally Speaking
  • Screen enlargement - Windows 2000 screen magnifier
  • Software to assist students who have a learning disability -WYNN
  • Braille embossers

For more information, please contact the Disability Resource Centre.

back to top

Deakin University acknowledges the traditional land owners of present campus sites.

27th May 2013