email at Deakin
email program
Deakin University has adopted Outlook Web Access (OWA) as the standard supported email and calendaring package for all students.
Outlook Web Access (OWA) is a webmail service of Microsoft Exchange Server. The web interface of Outlook Web Access resembles the interface in Microsoft Outlook. OWA is used to access email (including support for S/MIME), calendars, contacts, tasks, and other mailbox content when access to the Microsoft Outlook desktop application is unavailable. Two versions are available, a Premium and a Light version. Both versions will allow you to access your Exchange email, calendar, and contacts. However the 'Premium' version of the client is only available with Internet Explorer 6.0 and higher or Firefox using an IE tab. All other browsers will use the 'Light' version.
* Deakin students can also export their email. By accessing PST email export you are able to create a personal storage file.
To access your email with this client click Outlook Web Access (OWA).
See the email use at Deakin help sheet for more information.
email services
All Deakin students are given an account on the Exchange server. The account provides: email, calendar, contacts, tasks and access to the directory of all staff and students. Mobile devices can be synchronized via the desktop client, cellular network or Deakin Wi-Fi. See the email related help sheets at user guides on the eSolutions Publications website.
Please be aware that:
- the mailbox storage quota for undergraduate and postgraduate students is 200 MB
- the mailbox storage quota for postgraduate by research students is 500 MB.
email addresses
All students have a Deakin email address that uses the format of username@deakin.edu.au (where username is your actual Deakin username and the rest is the standard Deakin identifier). You will need to know your Deakin username and password to access your email. Due to the large number of email addresses at Deakin, the process of generating new usernames and email addresses is automated and it is generally not possible to change a student username once it has been created. Student email aliases appear in the Exchange Global Address List (GAL) which is viewable in the Outlook address book.
All Deakin staff have an email address that uses the format of firstname.lastname@deakin.edu.au. Those staff with duplicate names are allocated an email address with a number appended to the name in the form firstname.lastname2@deakin.edu.au unless otherwise requested. Staff email addresses appear in the Deakin Directory of Staff and in the Exchange Global Address List (GAL) which is viewable in the Outlook address book.
email signatures
All students are encouraged to include an email signature, based on this approved format:
Name
Important Notice: The contents of this email are intended solely for the named addressee and are confidential; any unauthorised use of the contents is expressly prohibited. If you have received this email in error, please delete it and any attachments immediately and advise the sender.
Deakin University does not warrant that this email and any attachments are error or virus free.
Spam
For more information, see Reporting SPAM.
email redirection
Correspondence sent by email from the University will be sent to your Deakin email address.
If you are already using another email address (such as that provided by your workplace or a commercial ISP) you may wish to redirect your Deakin email to that address to simplify email retrieval. Along with your emails, meetings scheduled in your calendar will be forwarded and are viewable in calendars that support iCal , such as Google Calendar. The calendar entries for the class schedules for lectures, tutorials and examination dates will not be forwarded.
To redirect your email go to the email forwarding webpage.
email help
Mobile device synchronization
Microsoft ActiveSync allows you to synchronize information directly with Microsoft Exchange Server, so that you can keep your email, calendar data, tasks and contact information updated wirelessly when you’re away from your computer.
Atomic learning videos
Atomic Learning provides short, simple instructional videos for different applications, including email. For information about Atomic Learning, see IT Training.
Frequently asked questions
Haven't found what you're looking for? Try the FAQs.
