Students' gateway to Campus

IT and Computing

Printing (FAQ)

How do I check my Deakin card balance?

Your balance can be checked by swiping your card on any of the Lexmark MFP's (touch screen device). Alternatively it can be checked by navigating to the Deakin card website.

How do I print?

Select the print option.

You will prompted with a print box, which will then require you to select an output option under the select printer title. This will give you the option to choose between printing in colour or black and white. For example, if you were on the Warrnambool campus, you would be the given two options, Wbool_Lab_Colour and Wbool_Lab_BW_Output

select print option window

You will need to confirm the cost of the print job via the pop-up balloon.

print cost popup

Once confirmed, you will then be able to release your print job on any printer located at that campus.

Lexmark MFP (touch screen model)

Select "Print My Print Jobs" icon from the MFD touchscreen.

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multifunction printer screen

When prompted, swipe your card through the reader.

Select the required job/s to print/delete.

select print job

The total cost to print will accumulate as jobs are selected. Your balance will also be displayed. Select print or delete to confirm the print or delete selection and then select OK for final confirmation.

Collect print jobs from printer output tray.

Download Lexmark MFP instructions (4 MB) (cannot be viewed as a HTML page)

Lexmark Printer

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Swipe your card at the reader.

All waiting print jobs will output.

Note: There is no option to select the job to print on single function printers (no touch screen).

If you want to select the job to print, swipe your card at the MFD (touch screen device).

Download Lexmark printer instructions (570 KB) (cannot be viewed as a HTML page)

How can I view my current print queue?

4. How can I view my current print queue?

This cannot be done through a web page. The only way to view your own queued jobs is on the Lexmark MFP's(touch screen model).

How can I delete any unwanted print jobs?

This can be achieved by selecting print my print jobs and swiping your card on a Lexmark MFP(touch screen model). You can then view and delete print jobs from your queue.

Any unprinted jobs will however be purged after two hours.

How do I choose between printing in b&w and colour?

Select the print option.

You will prompted with a print box, which will then require you to select an output option under the select printer title. This will give you the option to choose between printing in colour or black and white. For example, if you were on the Warrnambool campus, you would be the given two options, Wbool_Lab_Colour and Wbool_Lab_BW_Output.

How do I print single sided pages?

Refer to Single Sided printing.

How do I choose between A3 and A4?

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To select a different paper size , click the preferences box located under the select printer window. Make sure you have the print output highlighted e.g. Wbool_Lab_Colour or Wbool_Lab_BW_Output before you select this.

Go to the paper tab and select the paper size you wish to print to from the paper size drop down menu. Note: A3 can only be printed out on certain printers, if you attempt to collect an A3 job from an A4 only printer, the job will fail.

How can I cancel a print job once printing has commenced?

This can be achieved by swiping your card on a Lexmark MFP (touch screen model), and selecting delete before the job has started printing. Any unprinted jobs will be purged after two hours.

How much does it cost to print?

Refer to Printing costs.

What is the difference between MFP/copier and a printer?

The main difference between an MFP and a printer are the capabilities. They can both be printed to via a Deakin workstation , but the MFP can also photocopy and scan to email.

What do I do if the printer has run put of paper/consumables?

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Please contact the IT Service Desk.

What do I do if the printer has a paper jam?

Please contact the IT Service Desk.

What do I do if my Deakin card won't work?

Visit Deakin Card to confirm that you have credit on your card and that the card is active.

How do I print on a Mac?

In your chosen application, select the print option.

You will be prompted with a print box, which will then require you to select an output in the printer drop down box. This will give you the option to choose between printing in colour or black and white. For example, if you were on the Warrnambool campus, you would be given two options, Wbool_Lab_Colour and Wbool_Lab_BW_Output .

mac printing window

You will need to confirm the cost of the print job via the pop-up balloon.

mac printer confirmation window

Once confirmed, you will then be able to release your print job on any printer located at that campus.

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How do I print duplex on a Mac?

In your chosen application, select the print option.

In the print window, navigate to the dropdown box containing copies & pages and change it to Layout.

mac duplex print window

Then select the long-edged binding radio button and press OK .

mac duplex print window

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23rd July 2012