Why follow up on applications?
How best to follow up your job application all depends on the situation. Whenever possible call before you submit the application to clarify any questions you may have still have after researching the information provided thoroughly. This is also a good time to check on interview or recruitment time lines.
Do I need to call after I submit a job application?
Many employers will have a system that automatically informs you that your application has been received which eliminates any real need to call and confirm it was received.
However, you may want to take the opportunity to show a hiring manager you really want the position. This can be okay as long as you do it carefully and keep it brief - aim for no more than four sentences. For example:
- Identify the position you applied for, confirm they received your application and check if they require any further information.
- Mention one or two main qualities you possess that make you suitable for the job.
- Thank the contact for considering you as a candidate for the job, and express your enthusiasm for the opportunity to work with the company.
Alternatively, you could make this kind of call if you call to clarify any final details before you submit the application.
Reasons to call
- To find out their timeline for recruitment or interviews. This is advisable particularly if you have holidays, exams or other major events ahead on your schedule.
- You have sent an unsolicited application. This is an occasion you MUST call them. If they aren't advertising they have no reason to follow up with you. The last line of your cover letter should have indicated how and when you will follow up.
- If you haven't heard about your application status, then you can call around 10 days after the advertised closing date.
- Essential information you need isn't on their website or position description. Just don't call every week!
Who do I contact?
In a small to medium organisation usually you will contact the person to whom you applied, or their assistant. In a large organisation applications are usually handled by the Human Resources Division. Check the original advertisement to see if there is a name or contact number for queries.
Be clear about what you want to say and ask before you dial the number. This call will reflect on your professionalism. Remember they may have hundreds of applicants and may be advertising for a variety of roles. Plan how to briefly explain who you are and the purpose of your call.
Always be prepared in case you have to leave a voice mail message. It is a horrible feeling to realise you have left a rambling message that didn't include your name or telephone number.
If you are checking on the status of your application:
"My name is Jan Jones. I am a student at Deakin University who sent an application for the administration position that Ms. Brown advertised on Jobshop last week. Could you let me know where you are in the hiring process?"
If you are calling to set up a networking meeting with a person to whom you have sent an unsolicited resume:
"My name is Jan Jones. I am a student at Deakin University studying Accounting and am interested in auditing. Your colleague, Judy Bloggs, mentioned that you have a lot of expertise in the field. I hope that you might be able to take a few minutes to talk to me about your field and what I might do to prepare to work in auditing."
If you are leaving a voice mail message:
"My name is Jan Jones. I am a student at Deakin University who sent an application for the administration position that Ms. Brown advertised on Jobshop last week. I am calling to check on the status of my application. If you can return my call, my contact number is 0400 000 111"
Any detail that will help them identify your application will be appreciated. For example, the date you submitted your application, or the reference number of the advertised role.
