If your require first aid on campus ring Deakin security on 222 (internal phone only) or 1800 062 579(mobile phone).
If the medical emergency requires an ambulance ring 000 (or 112 some mobile networks) first, then Deakin security on 222 (internal phone only) or 1800 062 579(mobile phone).
Further information and advice
Important information - numbers to dial
What to do if - Medical emergency
If you are seriously ill or injured call an ambulance on 000 or 112 (some mobile networks) and ask for the ambulance service. This service is available 24 hours a day, 7 days a week. Answer all questions asked by the ambulance operator and do not hang up until told to.
You can attend an Emergency Department at either a public hospital or a private hospital for medical care. Be aware private hospitals will charge a fee for all services provided.
Please ensure you have valid ambulance cover. International students' Overseas Student Health Cover (OSHC) includes emergency ambulance cover. Medicare and other health insurance holders may need to take out specific ambulance singles or family cover.
If it is outside working hours, and you are in a crisis and need to speak to someone immediately, you can call one of the following help lines. The 1800 numbers can be used from anywhere in Australia. These organisations do not have any association with Deakin University and we cannot guarantee their value to you.
| Name | Phone number | Details |
| Ambulance, Fire or Police | 000 or 112 | Ask for the service you require |
| Centre Against Sexual Assault (CASA) | 1800 806 292 | Sexual assault helpline |
| Direct Line | 1800 551 800 | Drugs and alcohol helpline |
| Gamblers Help | 1800 156 789 | Confidential support and advice |
| Gay / Lesbian switchboard | 1800 184 527 | Counselling, support and referral |
| Kids Help Line | 1800 551 800 | Helpline for young people |
| Lifeline | 13 1114 | 24 hour crisis hotline |
| Poisons information centre | 131 126 | General poisons information and emergency first aid advice |
| Suicide Help Line | 1300 651251 | Counselling, support and referral |
| Telephone interpreter service | 13 14 50 | For people who do not speak English or have English as a second language |
There is a restroom is available for student and staff use on each Campus. Students registered with the Disability Resource Centre (DRC) are welcome to use the facilities unless the room is required for a medical emergency.
Please contact Deakin Medical Centre staff for further details.
Deakin University students living within a 50 kilometer radius of Melbourne can call homevisitingdoctor.com.au on 9429 5677. The service provides doctors who visit you at home every night, weekends and public holidays, medicare card holders are bulk billed, International students are required to pay and then claim. If you wish a report will be sent to the Medical centre on campus where ongoing care can be provided by a nurse or doctor if necessary.
Some medical clinics open into the early hours of the evening and limited hours on weekends. See M for medical practitioners in the Yellow Pages.
The Australian hospital system consists of both public and private hospitals. 24 hour accident and emergency treatment is available from public and some private hospitals.
City hospitals can be located under H in the in the Yellow Pages or Department of Human Services Victoria web site.
Country hospitals can also located under H in the local telephone directory or Department of Human Services Victoria web site.