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Changes to Higher Education Loan Program (HELP) and Financial Supplement statements

The Australian Taxation Office (ATO) has advised of changes to the issuing of Higher Education Loan Program (HELP) and Financial Supplement statements.

Some HELP and Financial Supplement clients will no longer automatically receive a statement of account in June from the ATO. However, a statement can be ordered at any time during the year by phoning the ATO on 13 28 61 between 8.00am and 6.00pm, Monday to Friday.

If you lodge your return via:

  • e-tax - you can take advantage of the pre-filling option which includes HELP and Financial Supplement balances. The ATO will then work out your compulsory repayment.
  • a tax agent - the information relating to your HELP and Financial Supplement balances will be available through the Tax Agent Portal.

For more information about HELP and Financial Supplement debts go to www.ato.gov.au/higheredloans.

For futher information please contact the ATO on 13 28 61.

Deakin University acknowledges the traditional land owners of present campus sites.

7th June 2012