iDeaL English Language Diagnostic Tool

Technical support

If you have difficulty accessing iDeaL please check the following:

 

1.      You login using your Deakin Network Username and Password.

2.      You are running a modern, up to date browser (e.g. Internet Explorer 8+, Firefox 17+, Safari 5.1+, Chrome 30+).

3.      You must have Javascript enabled and Flash player (version 10+). Note: IOS devices do not run Flash; ie. iPads, iPhones

 

Latest software can be found here.  If you are still experiencing technical difficulties, please contact the IT service desk.


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