Using the Participants window in eLive

Step-by-step guide for Moderators

The Participants window provides a list of all participants in the session. It indicates when participants have control of the microphone, or are using features such as the chat, whiteboard, etc. This is also where you can give or take moderator privileges, remove participants, see when participants are experiencing lag, view polling responses, lower participants' hands once they have spoken, disable features if necessary, send participants to breakout rooms and bring them back, etc.

View participant activity
See when people in the session are experiencing lag
Hand-raising indicators
Disable features for individual participants
Give and take moderator access
Remove participants
Use the polling feature
Use breakout rooms

View participant activity

In the Participants window you will often see yellow halos around the various icons next to participants' and moderators' names. The yellow halo indicates which participants/moderators are using the microphone, typing messages, using the whiteboard, using the video camera feature and so on.

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See when people in the session are experiencing lag

When you are speaking, you may notice in the Participants window that some participants have red or orange markers next to their microphone icons. This means that they are behind in receiving your audio. The red or orange markers represent the length of the delay.

• Orange: the participant is experiencing delays in the audio stream originated by the speaker of between 3 to 8 seconds.
• Red: the participant is experiencing delays in the audio stream originated by the speaker of more than 8 seconds.
• Orange and Red: indicates that the speaker or any of the participants are non-responsive and maybe offline from the session.
  

To allow all participants' audio in the room to catch up:

1. Right-click (Ctrl + click on a Mac) in the display area of the Participants window and select Audio.
2. Click on Wait for listeners to catch up
3. Your Talk button will change to a microphone mute button and will remain in this state until all the participants' audio has caught up.

   

4. When the microphone starts or ends being muted a bell will sound as an audible indicator of the change.

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Hand-raising indicators

Each time a person raises their hand, a number (1, 2, 3 etc...) will appear in the Hands Raised column to the left of their name. The number represents the order in which the hands were raised.

To lower a participant's hand:

1. Click the number in the column next to that participant's name.
2. When a hand is lowered, the number is removed from the hand column and the queue is reordered.

As a moderator, you can also raise your hand during a session:

1. To raise your hand, click on the button.
2. To lower your hand, click on the button.

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Disable features for individual participants

There may be times when you wish to disable certain eLive features. For example, you might need to take away a participant's microphone if they have forgotten to click the Talk button after finishing speaking, or you might find a participant is typing inappropriate messages in the Chat window. You should of course warn the participant before disabling these features.

1. To release a feature such as the Talk button, click on the microphone icon next to the participant's name in the Participants window. The icon will disappear.

2. Click in the space where the feature icon used to be. This will allow the participant to use their Talk button again, send messages again, etc.

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Give and take moderator access

You may wish to give moderator privileges to one or more of the participants during your session while still maintaining your own moderator access. You can do this at any time during the session.

Once you give a participant moderator privileges, they will have the ability to perform the same functions during the session that you have as the original moderator, such as to upload PowerPoint files and record sessions.

To give moderator access:

1. Select then right-click (Ctrl + click on a Mac) on the participant's name in the Participants window and select Give Moderator Privilege.

2. When asked if you are sure you want to give moderator access to the participant, click Yes.
3. The new moderator will receive a confirmation message indicating that they are now a moderator. They must click OK to complete the transition. When the participant accepts, the Participants window will be updated so that everyone in the class can see the change.

To take moderator access:

At any time, you can take moderator privileges from a participant you promoted earlier.

1. Select then right-click (Ctrl + click on a Mac) on the participant's name in the Participants window and select Take Away Moderator Privilege.

2. The moderator will now become a participant. The Participants window will be updated to reflect this change.

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Remove participants

Highlight then right-click (Ctrl + click on a Mac) on a participant's name in the Participants window. Select Remove Participant.

Use the polling feature

You may wish to ask participants to respond to a question using the polling feature. Participants will be able to respond to your questions by clicking on the available response buttons on their toolbar. The responses will be visible to you in the polling column in the Participants window.

Types of polls:

By default, the Yes/No poll is available when you first join the session. You may change the type of poll at any time. The header of the polling column will change depending on the type of poll selected.

To select the type of poll used:

1. Go to the Tools menu at the top of the window and select Polling.
2. Click on type of poll you wish to display.

To show or hide polling responses:

1. If you wish to show or hide the polling responses from the participants, click on the Show or hide polling button in the toolbar at the top of the window.

To view a summary of the polling statistics:

At any time during a session, you can display a summary of the polling results. The Polling Statistics window is only available to a moderator.

1. Go to the Tools menu at the top of the window and select Polling.
2. Click on Show Statistics. The Polling Statistics window appears.

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Use breakout rooms

A breakout room has the same features as the main room and can be used to facilitate small group activities or private meetings. Breakout rooms have their own private audio, whiteboard, application sharing, video, polling, etc. What is said or viewed in a breakout room will not be captured in a recording.

Moderators can create breakout rooms any time during the session and move participants between rooms. There is no limit on the number of breakout rooms or the number of participants in each room.

1. Select a participant's name in the Participants window. Hold down your Shift or Ctrl key to select multiple participants.
2. Right-click (Ctrl + click on a Mac) and select Create Breakout Room, and then choose from the list of available rooms.
3. When you wish to return the participants to the main room, right-click anywhere in the Participants window and select Return Everyone to Main Room.

Note: For further information on how to use the eLive Participants window features, see Chapters 8 in the Elluminate Live! Moderator's Guide version 8.0 (pdf, 4.9MB).