Deakin University

Deakin Event Management Services

Customer satisfaction survey

Deakin Event Management Services is proud of its reputation for continually reviewing and improving the services it provides to you, our customers. To assist us maintain that reputation, we ask that you take a few minutes to provide us with feedback related to your event.

Please complete all fields marked with an asterisk *

Client *
Organisation *
Dates of booking *
Location*
   
No of People that attended
   
Level of assistance provided in the coordination of your booking including venue and service information, staff courtesy etc.
Level of Importance to you: (1=Not Important, 4=Important, 7=Critical to the success of the event)
1 2 3 4 5 6 7 N/A
 
How did we perform : (1=Poorly, 4=Satisfactorily, 7=Excelled)
1 2 3 4 5 6 7 N/A
 
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Overall quality of venue including cleanliness, heating/cooling, set up etc
Level of Importance to you:
1 2 3 4 5 6 7 N/A
 
How did we perform :
1 2 3 4 5 6 7 N/A
 
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Assistance with Audio Visual equipment
Level of Importance to you:
1 2 3 4 5 6 7 N/A
 
How did we perform :
1 2 3 4 5 6 7 N/A
 
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Overall quality of the catering provided (if any)
Level of Importance to you:
1 2 3 4 5 6 7 N/A
 
How did we perform :
1 2 3 4 5 6 7 N/A
 
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Did the catering represent value for money?
Level of Importance to you:
1 2 3 4 5 6 7 N/A
 
How did we perform :
1 2 3 4 5 6 7 N/A
 
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Level of assistance provided in relation to security services
Level of Importance to you:
1 2 3 4 5 6 7 N/A
 
How did we perform :
1 2 3 4 5 6 7 N/A
 
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Level of assistance provided in relation to parking facilities
Level of Importance to you:
1 2 3 4 5 6 7 N/A
 
How did we perform :
1 2 3 4 5 6 7 N/A
 
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Overall satisfaction with your experience at Deakin University
Level of Importance to you:
1 2 3 4 5 6 7 N/A
 
How did we perform :
1 2 3 4 5 6 7 N/A
 
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Would you recommend Deakin University? Yes No
 
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How did you hear about our facilities and or services? Website Newspaper Word of Mouth Other
Additional Comments

 Thank you for taking the time to complete this survey, your feedback is valued

Deakin University acknowledges the traditional land owners of present campus sites.

24th September 2013