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Frequently Asked Questions - OneStop

• What is OneStop?
  
  
• How can I get access to OneStop?
  
  
• Who do I contact if I have an issue/problem with OneStop?
  
  
• How can I simplify transactions through the Cashier Office?
  
  

• What is OneStop?
  OneStop is the fron-end system used by the Cashiers to enter receipts for receivables, student fees, miscellaneous items and petty cash claims.   Deakin Central staff can receipt student fees and some miscellaneous items.   At the end of each day receipts and claims are transferred from OneStop to the required destination:-
  
  
  • General debts to DFMS Receivables
    
  • Student loans to DFMS Receivables
    
  • Student fees to Callista Student Database
    
  • Miscellaneous to DFMS General Ledger
    
  • Petty cash to DFMS General Ledger
    
  
  
• How can I get access to OneStop?
  OneStop access is obtained by contacting Accounting Systems on 72679, or email accsys@deakin.edu.au. You must have a current ITS account and have the software preloaded on your computer.
  
  
• Who do I contact if I have an issue/problem with OneStop?
  For OneStop issues/problems, please contact Accounting Systems on 72679, or email accsys@deakin.edu.au. This includes OneStop installation and errors, item code setup and validation.
  
  
• How can I simplify transactions through the Cashier Office?
  You can set up Item Numbers that are a 3 digit number with an account code behind it, and a description attached to it. This means that you can go to the Cashier and quote an Item Number instead of giving any details of the payment. It is useful for regular payments like excursions, books, conferences and to keep a track of periodic payments.
  
  You can request an Item Number to be setup by going to www.deakin.edu.au/fbsd/onestop