Frequently Asked Questions - B.I.S.
- What is BIS?
BIS (Business Intelligence Solution) is a software reporting tool that allows Deakin financial data to be
viewed by account definitions.
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- How do I get access to BIS?
BIS must be installed on your computer. All Staff using the Phoenix Desktop can install BIS via the
'Radia SW Updates' icon on their desktop. All non-Phoenix users can contact their IT support group to have
the software installed. Staff who don't have IT personnel, should Contact Accounting Systems on 72679, or
email accsys@deakin.edu.au.
Once the software has been installed, access is required in the form of a BIS username and password. This
must be obtained by or emailing accsys@deakin.edu.au.
Please state in your email what budget centres you require access to. Accounts are setup within 24 hours.
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- How do I obtain a Cash Position?
After logging into BIS click View. Ensure "Corporate" is ticked. Click Prefs and ensure the first three
boxes are ticked which are: Operating, Balance B/F, Assets Purchased. Ensure the Calendar (icon between the
anchor and funnel) is at the desired month and year.
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- How do I change the default year?
- Go to your computer Start Menu
- Select Programs
- Select Business Intelligence Solution, then BIS Parameters V7. The Parameters Screen will open.
- In the Financial Year section you can change the display of the current year and the previous year.
- In the Start Up Month field enter JAN
- The Year Period radio button should be Jan-Dec. All the other settings should NOT be altered.
- Click on the File menu then Exit. Your changes will be saved and be reflected when you next login to BIS.
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- I'm getting the following error message: FATAL ERROR The file X:\data\rdbms.csv does not exist, please contact your Administrator.
This error means that you have not mapped your X:\ Drive. For BIS to function, a drive map MUST be done
prior to using the program. This can be done by following these steps:
- Right click on the 'My Computer' Icon and choose 'Map Network Drive'.
- In the 'Drive' section, choose X:
- In the 'Path' section, type \\andromeda.its.deakin.edu.au\bis
- In the 'Connect As' section, type your username (email name)
- Tick the 'Reconnect at Logon Box' to make sure the connection is made permanent.
- Hit OK. You will then be displayed with a 'Enter Network Password' Box. Your username should already be
filled in the 'Connect As' section. Enter your ITS assigned password (the password you use to access email)
to make this connection and hit OK.
- Connect to BIS via the 'BIS v7' icon on your desktop.
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For more information email:
accsys@deakin.edu.au
