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Facilities Management Services Division
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FMSD Statement of Purpose

To provide relevant, innovative and responsive facilities management services to support Deakin’s teaching, research, partnerships and international programs.
Values * FMSD Behaviours
  1. Excellence

    Deakin is committed to the pursuit of excellence in all its activities
  • Have a good understanding of the Division's services
  • Strive to be recognised as a 'leader' in our field
  • Promote the Division's achievements and qualities
  • Seek innovative solutions
  1. Collegiality

    Deakin is an institution in which staff and students are seriously engaged in the life of the University and united by common values and mutual respect
  • Share our technical expertise with our clients
  • Share our technical expertise, ideas and knowledge with our clients and with each other
  • Encourage and support others
  • Seek and give feedback
  • Use faculties' and other divisions' expertise and experience
  1. Continuous improvement

    Deakin strives to continually improve the efficiency and the effectiveness of all its activities, ensuring that it is both responsive to academic needs and strategically focused
  • Review and improve processes
  • Embrace change
  • Learn from our experiences
  • Encourage lifelong learning
  • Seek to understand our clients' business and needs
  1. Ethical behaviour

    Deakin is committed to ethical, honest and courteous behaviour in all its activities
  • Treat people fairly
  • Act with integrity
  • Be open and honest
  1. Accountability

    Deakin recognises that transparency and formal accountability structures facilitate devolved decision-making and enable the University to acquit its obligations as a custodian of public funding
  • Report issues of concern before they impact on others
  • Operate in a professional manner
  • Ensure regulatory compliance
  • Ensure that our processes are transparent
  1. Environmental responsibility

    Deakin is committed to improving its policies and actions regarding the environment
  • Model and promote environmentally responsible practices
  • Minimise the Division's 'footprint' on all campuses
  1. Service

    FMSD is committed to improving customer service
  • Offer assistance to others and follow through
  • Listen and engage
  • Be enthusiastic and friendly
  • Treat people with respect
  • Consider the impact on others before we act

* The Values listed are those of Deakin University, however the value of Academic Freedom is not included. It has been replaced with 7. Service which more appropriately represents FMSD's role in supporting Deakin's teaching, research, partnerships and international programs.