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|Enrolment modes:||Trimester 2: Burwood (Melbourne), Cloud (online)|
|Previously coded as:||Nil|
1x2 hour class, 1x1 hour seminar per week
You will need to access substantial learning resources and experiences in CloudDeakin (Deakin’s online learning environment). Compliance with the Standards in computing, connectivity and student capability are a condition on your enrolment.
Organisations need to ensure that the operations through which they make and deliver goods and/or services to their customers are not only effective and efficient but also sustainable. It is through their day-to-day operations that organisations create value for their customers and other stakeholders (such as investors and employees).
Through this unit you will develop an understanding of the nature and management of operations in different business contexts, covering both goods-producing and service-providing organisations. You will learn how operations can be planned, developed, measured and controlled to achieve desired outcomes – high-quality goods and services that delight customers – and fulfil the strategic plans of the organisation.
Assessment 1 (groups of 3-4 students) - Team-based operations simulation (3000 word report) - 50%,
Assessment 2 (individual) - Individual Based Operations Analysis (2500-3000 words) - 50%
Unit Fee Information
Unit fee information available soon