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Unit details

MPM742 - Personal Injury Strategic Claims Management

Year2015 unit information
Enrolment modes:

Not offered in 2015

Credit point(s):1
EFTSL value:0.125
Unit chair:E Underhill
Incompatible with: Nil


This unit is designed to provide students with a comprehensive understanding of how a strategic approach to claims management can play a vital role in reshaping the culture, processes, systems and alliances to enable the effective and efficient management of claims and compensation schemes. This includes understanding claims management methodologies, designing key performance indicators, understanding stakeholder roles, and developing strategic approaches to dispute resolution and return to work interventions.


Written Assignment 1 3500 words 40%, Assignment (Contribution to online discussion) 10%, Written Assignment 2 (Group/up to 5 students) 5000 words 30%, Presentation of Group Assignment 20%

Unit Fee Information

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