Division of Student Administration
Property Services Division
Deakin Central (Customer Service)
Deakin International
Deakin University Student Association (DUSA)
Disability Resource Centre
Division of Student Life
Financial and Business Services Division
The Guide
Human Resources Division
Information Technology Services
Institute of Koorie Education (IKE)
Library Services
Museum of Art
Research Services
StudentConnect
University policies and regulations
www.deakin.edu.au/dsa/ (Note:
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This Division is responsible for student administration matters
within the University. These include: course inquiries; admission;
enrolments and re-enrolments; maintenance of student records; provision of
Commonwealth Assistance Notices; despatch of Statements of Account and receipt
of payments; support for off-campus
students; conduct of university examinations; tracking of assignments; administration
of scholarships and graduation ceremonies.
www.deakin.edu.au/ps/ (Note:
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This division is responsible for facilities planning, design, construction,
operation and maintenance services. Students should contact Property Services
Division for security issues, emergencies or campus escort services.
Geelong Campus at Waurn Ponds
Union/Administration Building, Level A
Telephone 03 5227 2333
Geelong Waterfront Campus
Level 2 (Opposite bookshop)
Telephone 03 5227 2333
Melbourne Campus at Burwood
Building he, Level 2
Room 1
Telephone 03 9244 6333
Melbourne Campus at Toorak
Room C1.62
Telephone 03 9244 6333
Warrnambool Campus
Building D
Level 2
Telephone 03 5563 3333
Deakin Central is a one-stop-shop, providing students with the following services:
Office hours
| Geelong Campus at Waurn Ponds: | 8.30 am - 5 pm each weekday, with the exception of Wednesday, when it is open 9.30 am - 5 pm. |
| Melbourne Campus at Burwood: | First and Second semester: Monday: 8.30 am - 6 pm Tuesday - Friday: 8.30 am - 5pm Summer semester and semester breaks 8.30 am - 5 pm each weekday, with the exception of Wednesday, when it is open 9.30 am - 5pm. |
| Geelong Waterfront Campus and Melbourne Campus at Toorak: | 8.45 am - 1 pm each weekday, with the exception of Wednesday, when it is open 9.30 am - 1 pm. |
| Warrnambool Campus: | 10 am - 3 pm each weekday. |
www.deakin.edu.au/international/ (Note:
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Responsible for the University’s international students, Deakin International
offers advice on matters including: English language requirements; visa information;
pre-departure information; courses and fees; accommodation; study abroad programs;
Deakin University English Language Institute.
www.deakin.edu.au/dusa/index_all.php (Note: Link will open in new window)
| Enquiries and general assistance | |
| Telephone | 1300 555 528 (from anywhere in Australia for the cost of a local call) |
| dusa-contact@deakin.edu.au | |
If you have concerns, enquiries or wish to discuss education issues please contact your student faculty representative or campus coordinator. |
|
| Geelong Campus at Waurn Ponds | |
| Administration Building | |
| Level A | |
| Telephone | 03 5227 3322 |
| Fax | 03 5227 3319 |
| Geelong Waterfront Campus | |
| Level 1 | |
| Telephone | 03 5227 8033 |
| Fax | 03 5227 8030 |
| Melbourne Campus at Burwood | |
| Building A | |
| Telephone | 03 9244 6968 |
| Fax | 03 9888 8796 |
| Warrnambool Campus | |
| Building H | |
| Telephone | 03 5563 3378 |
| Fax | 03 5563 3532 |
www.deakin.edu.au/studentlife/disability/ (Note:
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Deakin University provides services to students who have a disability or a
medical condition.
Services include:
Students requiring services must register and be assessed for eligibility
by staff in the Disability Resource Centre. Supporting documentation
must be provided prior to any service delivery.
Download Registration and supporting
documentation forms.
For further information on eligibility requirements, registration processes and specific services, contact the Disability Resource Centre in Student Life or visit the website.
www.deakin.edu.au/studentlife/ (Note:
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The University offers a range of specialist services for both on-campus
and off-campus students. Further information can be accessed through
the Division of Student Life website.
Keys to Success at Deakin
www.deakin.edu.au/studentlife (Note:
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Students can approach the Division of Student Life for the
following services:
www.deakin.edu.au/fbsd/ (Note:
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This is an administrative division responsible for matters such as financial
accounting, purchasing, warehousing and distribution, fleet vehicles and commercial
operations. Students’ contact with this division will be for the payment
of fees and parking permits at the Cashiers Office.
Geelong Campus at Waurn Ponds - Monday to Friday: 9am-4pm
Geelong waterfront Campus - Monday to Friday: 9am-11.30am
Melbourne Campus at Burwood - Monday to Friday: 9am-4pm
Melbourne Campus at Toorak - Thursday: 9.30am-12.30pm
Warrnambool Campus - Monday to Friday: 9am-4pm
theguide.deakin.edu.au (Note:
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The Guide is an electronic information service about the University, its legislation,
organisation and governance as well as policies, procedures and other guidelines
relevant to students and their studies. Various search functions enable users
to search the entire guide or each of its five individual sections.
www.deakin.edu.au/hrs/ (Note:
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This administrative division manages the University’s human resource
requirements. Located within this division is the Equity and Equal Opportunity
Unit.
www.deakin.edu.au/its/ (Note:
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Many IT-related services are available and details of these can be found in
the Deakin Learning Toolkit, available to all students, and on the University’s
website www.deakin.edu.au (Note:
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Access to various computing and communication facilities is managed by Information
Technology Services Division (ITSD) . For further information on ITSD and the
support they offer to students, visit the ITSD website www.deakin.edu.au/its/ (Note:
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Online communication
Deakin University employs online technologies in many aspects of teaching and
learning, student support, administration and general communication. Students
are required to participate actively in the University’s online communication
networks by accessing the Deakin website and their Deakin email account on
a regular basis.
Deakin Studies Online
Deakin Studies Online (DSO) is Deakin University’s online teaching and
learning environment which aims to enhance both on and off-campus learning.
DSO delivers web-based course material and assessment tasks and facilitates
communication and collaboration between staff and students. You can access
DSO from the Study tab in the Portal or via the DSO home page www.deakin.edu.au/dso/ (Note:
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Computer standards
Deakin University recommends minimum computer specifications for its students.
While it is possible that many of the University’s information technology
services will function on a computer with a lower configuration, computers
with less than the minimum specifications will not be supported. The specification
and further information is available online www.deakin.edu.au/its (Note:
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Deakin Learning Toolkit
The Deakin Learning Toolkit (DLT) is a great resource that all students receive
on enrolment.
As well as providing the necessary
and supported software, the DLT also provides support information and guidance
for using Deakin University’s online teaching and learning environment,
Deakin Studies Online (DSO).
www.deakin.edu.au/ike/ (Note: Link will open in new window)
| Telephone | 03 5227 2538 |
| Fax | 03 5227 2019 |
The Institute of Koorie Education promotes access and equity for indigenous Australian students. It offers study programs that are structured around off-campus community-based delivery, supported by on-campus intensive study blocks and complemented by local tutors at regional study centres. Students from all areas—rural, remote and metropolitan—and across all age ranges, particularly mature age students, are able to undertake studies without compromising their family and community obligations. The Institute of Koorie Education is located at the Geelong Campus at Waurn Ponds.
www.deakin.edu.au/library/ (Note:
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General enquiries
| Geelong | 03 5227 1200 |
| Melbourne | 03 9244 6200 |
| Warrnambool | 03 5563 3200 |
Off-campus service
| Geelong | 03 5227 1202 |
| Melbourne | 03 9244 6841 |
| Warrnambool | 03 5563 3202 |
The Deakin University Library operates on each campus providing information
resources and services to support your study.
There are over one million information resources in the collection, from books
and journals to maps, videos and software. Most of these items
can be borrowed, although journals can only be used in the Library. The
Library also provides electronic access to an ever increasing number of materials
such as full text journal articles, statistics and electronic books.
The Library also maintains an extensive website. The website is the main gateway
to all library resources including the catalogue. The Library subscribes to
an ever-growing collection of electronic resources, including journal articles
and books. You can access these resources via the Internet.
Information skills training is available to all students and ranges from introductory
orientation tours to classes tailored to specific subject requirements. In
addition, an online, self-paced interactive tutorial is available from the
Library website, plus a variety of help sheets, subject guides, tutorials in
specific programs and online research resources.
Deakin University students are able to borrow from other Victorian university
and TAFE libraries through the CAVAL program. CAVAL cards are available from
the Library. Students who are interstate can borrow from any university library
in Australia via the University Library of Australia (ULA) national borrowing
scheme.
Conditions of loan and library use
The conditions of library loan and library use are specified in policies and
regulations available on The Guide.
www.deakin.edu.au/artmuseum (Note:
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The Museum of Art comprises two galleries and a prestigious art collection
fostering an awareness and understanding of the visual arts among the university
community and the public. The Stonington Stables Museum of Art on the Melbourne
Campus at Toorak is an innovative and flexible gallery that has been established
in the refurbished Stonington mansion stables complex. It features exhibitions
of significant work by established professional artists.
The curated exhibitions draw on works represented within the Deakin University
Art Collection for the pleasure and education of the University and the broader
community.
The ICON Museum of Art on the Melbourne Campus at Burwood
provides an exciting additional venue for the University’s expanding
program of exhibitions and arts events. ICON provides substantial space and
facilities for professionally curated exhibitions drawn from the University’s
art collection, group and solo exhibitions by significant contemporary artists,
travelling exhibitions and selected student work.
The Deakin University Art Collection comprises 1500 important and diverse artworks
which are circulated and displayed on the University's five campuses throughout
Victoria. This structured and well-balanced collection represents work by principally
Australian artists, in a wide range of media.
www.deakin.edu.au/research/ (Note:
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The responsibilities of this group include the central administration of higher
degrees by research, research scholarships, grants, fellowships, and ethics
in relation to research.
http://studentconnect.deakin.edu.au (Note:
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StudentConnect provides a direct link for students to their enrolment information,
fee records, timetables, examination information, results and other details.
StudentConnect is
available both during and outside standard university hours to allow students
the convenience of making administrative inquiries in their own time.
Where to find StudentConnect
StudentConnect is accessible directly at http://studentconnect.deakin.edu.au or
via the Deakin home page www.deakin.edu.au (Note:
Link will open in new window). Click on Current Students, login in by entering
your username and password then select the Studies tab (top left). The StudentConnect
link
is
located under the Administration heading (bottom left).
Facilities provided by StudentConnect
StudentConnect currently provides the following facilities:
The statutes, regulations, policies and procedures which govern the operation of Deakin University are available for viewing on The Guide (Note: Link will open in new window), and include information about: