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Enrolments

Information Privacy
Requirement to undertake an online unit
Online Technology
Exam attendance
Student Complaints
Course structure and enrolment planning
Enrolment variations
Re-enrolments
Withdrawing from study
Course transfer
Encumbrances
Termination of enrolment
Voluntary withdrawal from enrolment
Re-admission in subsequent years
Single (non-award) unit enrolments
Cross-institutional enrolment
Cross-campus/faculty enrolment
Student ID cards (Deakin Card)

Deakin University has a detailed enrolment policy that is available at http://theguide.deakin.edu.au (Note: link will open in new window). Key elements of this policy are presented below:

Deakin University reserves the right at any time to change its offering of units or courses. Changes are only made if there is an academic or administrative imperative. Students will be notified of such changes at the earliest opportunity and alternative arrangements made to minimise any disadvantage which might be incurred.


Information Privacy

Privacy laws and University policy prohibit the release of information about students to a third party unless they have given written permission for that release. This prohibition also applies to a student’s close relatives. There are a number of legal exceptions which apply, and they include:

Please note that if students apply for a course at another institution or if they apply for a job, the University cannot release their academic records without their consent.

Further information regarding Deakin University’s Privacy Policy and Procedure can be obtained from The Guide http://theguide.deakin.edu.au (Note: Link will open in new window).

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Requirement to undertake an online unit

From 2004, in order to satisfy the requirements of any Bachelor degree course offered by Deakin University, all commencing students shall enrol in, and pass, one wholly online unit. The Chair of the Academic Board may grant exemption from this requirement.

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Computer standards for students in 2006

Deakin requires its students to have access to a computer and the internet. This does not necessarily mean that students must own a computer. Deakin provides on-campus computer facilities and computer laboratories.

For students who do not study on campus (distance education or off-campus students) and who do not own a computer or have access to the internet, in most cases it will be sufficient to be able to access computing facilities at locations such as libraries and internet cafes.

However, some courses and units require computer and internet access at a more sophisticated level, including the ability to install Deakin provided software. Students should check the course and unit requirements prior to enrolment.

This document details the minimum computer specification (as recommended by the Information Technology Services Division (ITSD)) for students studying at Deakin University.

It is possible that many of the University's IT services will function on a computer with a lower configuration:

PC  
CPU Celeron 600 MHz (Or equivalent)
Memory 256 MB RAM
Hard Disk 10 GB HDD
CD Drive  
Video Card capable of 800 x 600 resolution
IE 6.0 SP1 or Mozilla 1.7 (available on the DLT)
JAVA Sun JRE 1.4.2
Windows ME and above (ME, 2000, XP)
 
Macintosh  
CPU G3-400 MHz
Memory 256MB RAM
Hard Disk 10 GB HDD
CD Drive  
Video Card capable of 800 x 600 resolution
IE 5.1 or Mozilla 1.7 (available on the DLT)
JAVA Sun JRE 1.4.2
Macintosh OS 10 (OS 10.3 is required to access Deakin Studies Online)

The University strongly recommends the use of anti-virus software with your computer.

Other hardware

Internet service provider

In order to connect to Deakin University’s facilities you will need a modem and an Internet Service Provider (ISP) capable of at least 33 Kbps access.

Note that Internet connections from your workplace may have firewalls that limit access or other restrictions placed upon them that limit some functionality, such as the installation of software. It is your responsibility to work with your employer to resolve any issues arising from this or obtain your own personal Internet access.

Additional notes

CPU 2.8 GHZ Intel Pentium 4
Memory 512 MB DDR
Hard Disk 40 GB
DVD/CDRW Combo Drive
1.44 Mb Floppy Disk Drive
17" Acer LCD Monitor
Intel Extreme Graphics (Onboard)
Integrated Intel 10/100 LAN Controller
Includes Windows XP

The following list of recommended basic information technology skills is to assist the student in assessing their level of competency and outline the expectations of the University for the use of information technology resources.

List of recommended basic information technology skills

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Exam attendance

The dates for Deakin University examination periods for any given semester are finalised and available before the relevant semester begins. Students are required to make themselves available to sit all examinations at scheduled examination sessions during this period.

The date of an exam will only be changed in exceptional circumstances in accordance with University policy and procedures.  This includes where there is a clash between two or more exams or where alternative assessment arrangements have been granted.

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Student complaints

More information on the Student Complaints Procedures is available from The Guide (Note: link will open in new window)

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Course structure and enrolment planning

All courses of the University have structures which include the completion of a set number of units and may also include completion of core units or particular sequences of units. For many units of study there are prerequisite units, which must be completed before enrolment in a subsequent unit will be accepted.

The University will provide complete, accurate, consistent and comprehensive information regarding course rules and requirements via the university handbook and/or online repositories. Online repositories include the online handbook and StudentConnect which are both accessible through the Deakin website (Note: Link will open in new window).

In all faculties and for all courses there are appointed Enrolment Officers who are very knowledgeable regarding particular course requirements. These staff members can be contacted for enrolment advice by telephone, email or in person. Details of Enrolment Officers for each course will be available from the relevant faculty and through the DSA website (Note: Link will open in new window).

Students are required to use the functionality offered through StudentConnect to check their enrolment and personal details as recorded by the University. By using the course completion check available through StudentConnect, students can assess their academic progress against the specified enrolment rules for their course. This facility can also give an indication of additional units that must be completed in order to meet course requirements.

It is extremely important when planning enrolment details for each year, or when making any changes to enrolment, that students seek course advice from Enrolment Officers, the university handbook or StudentConnect. Units selected for enrolment must be consistent with the requirements of the particular course in which the student is enrolled. In the event that students make enrolment choices that fail course and/or unit rules checking, such enrolments will be invalid.

Students will be notified of any invalid enrolment choices via an Invalid Unit Enrolment Notice. Students who receive such a notice are required to contact their Enrolment Officer within five days to amend their enrolment.

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Enrolment variations

Change of address
Students who change their address must inform Customer Service without delay. If required, off-campus students should also amend their nominated examination location.  To change your address, please visit Deakin Central or call Customer Service on 03 9244 6333, 03 5227 2333 or 03 5563 3333. Off-campus students may also complete a Change of Address slip located in the back of their Distance Education Support Services Guide and post it to Deakin Central. The University cannot accept responsibility for problems that occur as a consequence of incorrect or inadequate address information having been provided.  Where an off-campus student's change of address necessitates a change of examination location, it is the student's responsibility to advise the Assessments Group of that change of address by contacting ext-exam@deakin.edu.au.Students should check address details as recorded by the University through StudentConnect.

Change of name
Students who change their name must complete an Enrolment Variation form.  This form needs to be posted or delivered to the Division of Student Administration Customer Service or hand delivered to Deakin Central, together with documents to support the change, such as a marriage certificate or Registry of Births, Deaths and Marriages Change of Name form. Distance education students should inform the University of the change of name by writing to DSA at their home campus, quoting their student number and enclosing a copy of the above documents.

Unit additions/withdrawals
Most students who wish to change their enrolment in any semester of study are required to vary their enrolment online at www.deakin.edu.au/studentconnect (Note: link will open in new window). Enrolment variations must be consistent with the relevant course and unit rules and it is therefore strongly recommended that students seek course advice prior to varying their enrolment. Variations to enrolment may result in reassessment of fees. In this situation, students should check their revised fees on StudentConnect.

For the small number of students enrolled in courses that are not yet able to utilise the online enrolment function, a hard copy Enrolment Variation form can be obtained from Deakin Central or calling Customer Service on 03 9244 6333, 03 5227 2333 or 03 5563 3333. For off-campus students, the form is also located in the back of their Distance Education Support Services Guide. When submitting this form, students need to quote their student number and full unit details including unit codes, titles and periods of study.

Before changing their enrolment, students should check whether the changes will affect their Youth Allowance eligibility. They should also ensure that HECS-HELP, FEE-HELP and University deadlines are met (refer to the Important Dates section of this handbook).

Students are responsible for ensuring that their enrolment is correct in every detail. Any changes to enrolment must be made by the relevant dates, otherwise academic and financial penalties may be incurred.

Failure to withdraw from units by the final published dates will result in students being liable for their student contribution, and all fees and charges.

Intermission from a course of study
Intermission refers to the suspension of studies for a year or semester while keeping a place in the course open. Intermission is normally granted for a maximum period of 12 months during enrolment in a course.

Students who wish to intermit their studies for financial, health or other reasons should discuss their request with their Enrolment Officer. On-campus students should apply on the Enrolment Variation form, available from faculties or Deakin Central, which will be signed by their Enrolment Officer if the application is approved.

Distance education students should write to their Enrolment Officer outlining the reason for the request. The outcome of an application for intermission may be confirmed by telephoning the relevant faculty. Ten working days should be allowed for the application to be processed. In order to avoid financial and academic penalties it is necessary to adhere to the deadlines published in the Important Dates section of this handbook.

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Re-enrolments

Students wishing to re-enrol for the following academic year are required to complete their re-enrolment in the manner specified for their current course. For 2006 re-enrolments, most students will be required to re-enrol online through StudentConnect. Online re-enrolments offer the advantage of being convenient and allowing immediate checking of details recorded.

Re-enrolment information will be made available to all eligible students in September/ October. This information will inform students of the required re-enrolment process and specific timelines applicable for their particular course (refer to the Important Dates section of this handbook).  The penalties for late re-enrolment will also be listed.

On-campus students may be required to attend compulsory re-enrolment sessions arranged by faculties. Off-campus students are encouraged to seek enrolment advice from course advisors or Enrolment Officers prior to re-enrolling. Contact details for each course are provided in the Course Structure sections of this handbook.

Prior to re-enrolling, students may use the Course Completion facility on StudentConnect to determine the particular units that still need to be completed for their particular course. Students need to ensure that their selection of units is consistent with course and unit rules. Course Enrolment Officers and this handbook can assist with making such choices. Any units selected that do not meet course and unit rules will be made invalid.

When completing their re-enrolment, students must ensure that they enrol in all units they wish to study in semesters 1 and 2 of the following academic year.

Re-enrolments must be completed by the specified dates or a place in the course may not be available (refer to the Important dates section of this handbook).

For the small number of courses utilising paper-based re-enrolments, a minimum of 21 days should be allowed for faculty approval and processing by Enrolments, DSA. After this period of time students are required to use StudentConnect to check the enrolment details that have been entered for the following year.

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Withdrawing from study

Withdrawing from a course of study is a serious matter. Students considering taking this step are advised to discuss the issue with a student counsellor or their Enrolment Officer. If a decision to withdraw is made, an Enrolment Variation form, available from faculties or DSA, must be completed and returned by the relevant date. Distance education students should write to their Enrolment Officer, quoting their student number and requesting withdrawal from their course. See Important Dates and Fees and Charges sections of this handbook.

International tuition fee-paying students should note that they may be liable for a retention fee if they withdraw from their studies (refer to the Important Dates section to determine when retention fee rates increase).  HECS-HELP and FEE-HELP students should note that if they withdraw after the census date, they will be liable for the full amount of their fees including student contributions and fees.

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Course transfer

Students who wish to transfer to a different course should contact their Enrolment Officer as early as possible for further information. Closing dates for applications apply. Students should also check with the Selection Officer of the intended course.

Students wishing to transfer from a fee-paying place in an undergraduate course to a Commonwealth-supported place in the same course should contact their faculty for information on the specified procedures.

For further information www.deakin.edu.au/dsa/students/admissions (Note: link will open in new window).

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Encumbrances

Students who do not follow University procedures and timelines for fees, library borrowing, loans etc. will have encumbrances placed on their enrolment.

Such encumbrances block provision of a range of important services such as IT, Deakin Studies Online (DSO) and library access. Where such encumbrances have been applied, students will be advised of the reason for this encumbrance and the steps required to have the encumbrance removed.

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Termination of enrolment

Students who fail to pay tuition or student contribution up front fees by the due date will have their enrolment terminated.

Students whose enrolments are terminated for non-payment of fees may apply for re-instatement of their enrolment in the same academic year provided that they pay all outstanding fees and charges and the prescribed reinstatement charge. It is important to note that reinstatement is only possible if these requirements are met within specified time frames.

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Voluntary withdrawal from enrolment

Students who voluntarily withdraw from studies while owing fees may apply for reinstatement of their enrolment in the same academic year provided that they pay all outstanding fees and charges.

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Re-admission in subsequent years

Students whose enrolment ceases for any reason (eg. termination for non-payment of fees, withdrawal from studies or allowing enrolment to lapse) may apply for re-admission in subsequent years, provided that they pay all outstanding fees and charges applicable to those prior studies. All applicants for readmission, who will be considered on the basis of their academic performance and the availability of the course, will compete for selection with the total applicant pool and will be subject to faculty returning student quotas.

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Single (non-award) unit enrolments

A non-award unit is a unit which does not lead to an award, but which:

Students interested in an enrolment of this type should contact Customer Service, on 03 9244 6333, 03 5227 2333 or 03 5563 3333.

If admitted to any of these units, students must complete all administrative and academic requirements and examinations in order to obtain formal acknowledgment that they have completed all requirements of the unit.

The University is required to charge fees for single (non-award) unit enrolments. See the Fees and Charges section of this handbook.

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Cross-institutional enrolment

Continuing Deakin students may apply to study units offered at another Australian tertiary institution and have them credited to their Deakin University degree. Prior approval from the relevant faculty is necessary. Units approved for cross-institutional study will normally be restricted to those not offered by Deakin University. Each application is assessed individually. Distance education students normally cannot study units from another university in their first year of enrolment.

Interested students should discuss their proposed cross-institutional study with their Enrolment Officer. If the Enrolment Officer grants approval, a form should be obtained from Deakin Central. The completed documentation should be submitted to the Enrolment Officer by 6 February for semester 1 and 26 June for semester 2.

Students who have entered their course with advanced standing, may find there are restrictions in the number of cross-institutional units they can study. These should be checked with their Enrolment Officer.

Approval from the host institution is also required. Early enquiries are necessary to ensure meeting the deadlines of the host institution.

Students’ results from cross-institutional enrolment at other institutions will be recorded on their Deakin University academic records as EP (External Pass) or N (Fail) and must be submitted by 13 March for summer semester studies, 11 August for semester 1 and 9 January for semester 2.

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Cross-campus/faculty enrolment

Students may wish to enrol in subjects, units or components offered on another campus, by their own faculty or another faculty, as part of their Deakin degree. In such situations, students are strongly encouraged to discuss this intention with their Enrolment Officer to ensure compliance with faculty and course enrolment rules.

Mixed-mode enrolment
Distance education students may enrol in on-campus units, and on-campus students may enrol in off-campus units. The number of cross-mode enrolments allowed varies from faculty to faculty and from course to course and depends on unit availability. Enrolment Officers can provide further information.

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Student ID cards (Deakin Card)

Every student is issued with a Deakin Card (ID card) when enrolling. Students should always have their Deakin Card with them. Deakin Cards will be required for:

If a Deakin Card is lost or stolen, it should be reported immediately. This can be done online at www.deakin.edu.au/studentlife/deakincard (Note: link will open in a new window) or by calling the Deakin Card office on 1800 450 503. There is a charge for replacement cards.

The Deakin Card website www.deakin.edu.au/studentlife/deakincard (Note: link will open in a new window) enables card holders to view their transaction history and obtain the latest information about Deakin Card including terms and conditions and promotions.

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