Enrolments
Information Privacy
Online Technology
Exam attendance
Anonymous marking in examinations policy
Student Complaints
Course structure and enrolment planning
Enrolment variations
Re-enrolments
Withdrawing from study
Course transfer
Encumbrances
Termination of enrolment
Voluntary withdrawal from enrolment
Re-admission in subsequent years
Single (non-award) unit enrolments
Cross-institutional enrolment
Cross-campus/faculty enrolment
Student ID cards (Deakin Card)
Deakin University has a detailed enrolment policy that is available at theguide.deakin.edu.au (Note: link will open in new window). Key elements of this policy are presented below:
- Deakin University and the student share joint responsibility for the student’s enrolment.
- The University will make available to students advice on planning their patterns of study to meet course requirements.
- Students shall be responsible for availing themselves of all relevant information concerning the requirements for their courses, deadlines and fees as well as other relevant university legislation and policies.
- In each year in which a person seeks to become a student or continue as a student for any course or unit, they must formally enrol or re-enrol for the full academic year on or before the dates prescribed, completing all procedures which have been prescribed by the University.
Deakin University reserves the right at any time to change its offering of units or courses. Changes are made only if there is an academic or administrative imperative. Students will be notified of such changes at the earliest opportunity and alternative arrangements made to minimise any disadvantage which might be incurred.
Information Privacy
Privacy legislation prohibits the disclosure of personal information about a student to a third party. This means that the University cannot disclose a student's personal information to a relative of the student, to another education institution or to a prospective employer, among others. Legislative exceptions to the prohibition on disclosure include:
- the student has consented to the disclosure
- the University is obliged by law to provide the information, including provision of:
- a student's enrolment details (but not results) to Centrelink in connection with receipt of social security
- demographic data on a student's enrolment or re-enrolment form to the Department of Education, Science and Training
- the University receives a summons or subpoena from a Court or Tribunal requiring production of documents containing personal information
- where the disclosure is necessary to lessen or prevent a serious or imminent threat to life, health, safety or welfare
The University’s Information Privacy Policy and Procedure can be obtained from The Guide (Note: Link will open in new window) or from the University's Privacy Officer. The Privacy Officer may be contacted on (03) 9246 8114 or privacy@deakin.edu.au.
Online technology
Recommended computer standards for students in 2007Deakin requires its students to have access to a computer and the Internet. This does not necessarily mean that students must own a computer. Deakin provides on-campus computer facilities and computer laboratories.
For students who do not study on campus (distance education or off-campus
students) and who do not own a computer or have access to the Internet,
in most cases it will be sufficient to be able to access computing facilities
at locations such as libraries and internet cafes.
However, some courses and units require computer and internet access
at a more sophisticated level, including the ability to install Deakin
provided software. Students should check the course and unit requirements
prior to enrolment.
This document details the minimum computer specification
(as recommended by the Information Technology Services Division (ITSD))
for students studying at Deakin University from summer semester 2006-2007.
While it is possible that many of the University's IT services will function on a
computer with a lower configuration, ITSD will not support computers with less than the following minimum specifications:
| PC | |
| CPU | Celeron 600 MHz (Or equivalent) |
| Memory | 256 MB RAM |
| Hard Disk | 10 GB HDD |
| CD Drive | |
| Video Card capable of 800 x 600 resolution | |
| IE 6.0 SP1 or Mozilla 1.7 (available on the DLT) | |
| JAVA Sun JRE 1.4.2 | |
Windows 2000 and above (2000, XP) |
|
| Adobe Reader 7.0 | |
| Quicktime 7.0 | |
| Macintosh | |
| CPU | G3-400 MHz |
| Memory | 256MB RAM |
| Hard Disk | 10 GB HDD |
| CD Drive | |
| Video Card capable of 800 x 600 resolution | |
| Mozilla 1.7 | |
| Sun JAVA 1.4.2 | |
| Macintosh OS 10.3.9 and above | |
| Adobe Reader 7.0 | |
| Quicktime 7.0 | |
The University strongly recommends the use of anti-virus software with
your computer.
Other hardware
The following is a list of optional resources recommended by the University.
A printer is highly recommended, although printing in the computer laboratories is an option for those who can access on-campus facilities
Increasing use is being made of eLive for web-based teleconferencing. A headset (microphone with headphones) is necessary to use this software. You will be advised if this is a requirement for a particular unit.
An MP3 or MP4 player is useful for playing downloaded iLectures, podcasts or screencasts.
The University provides students with the ability to purchase or lease laptop computers and to obtain Telstra broadband access under a scheme where access to the Deakin domain is not charged. Details of both schemes can be found at www.deakin.edu.au/it-schemes/.
Internet service provider
In order to connect to Deakin University’s facilities you will need a modem and an Internet Service Provider (ISP) capable of at least 56 Kbps access.
Note that Internet connections from your workplace may have firewalls that limit access or other restrictions placed upon them that limit some functionality, such as the installation of software. It is your responsibility to work with your employer to resolve any issues arising from this or obtain your own personal internet access
Additional notes
- Some units may have additional requirements, which will be listed in the Handbook or course materials.
- For the highest level of compatibility, it is recommended that Windows based operating systems be used unless it is indicated otherwise.
- There are wireless access points (hotspots) identified on all campuses. See www.deakin.edu.au/services/computing/wireless/ (Note: Link will open in new window) for locations.
- University computer laboratories have the following minimum configuration:
CPU 2.6 GHZ Intel Pentium 4 Memory 512 MB DDR Hard Disk 40 GB DVD/CDRW Combo Drive 1.44 Mb Floppy Disk Drive 15" Acer LCD Monitor Windows XP
In general, students at Deakin University will be required to make use of computers and other information technology at various times during their coursework and in certain aspects of academic administration.
The following list of recommended basic information technology skills is to assist the student in assessing their level of competency and outline the expectations of the University for the use of information technology resources
List of recommended basic information technology skills
- Use a web browser
- Word process and use basic editing skills
- Manage files
- Understand file formats
- Operate the tools of an operating system
- Install/uninstall software
- Handle email and attachments
- Back up important documents
- Manage anti-virus software and patches
- Manage operating system and browser settings
Wireless networking
Wireless networking is a way to connect personal computers to the campus network without having to plug a network cable into a wall socket. The Deakin wireless network allows students and staff to connect to the Deakin network and the Internet from various locations on campus. See the Wireless website at www.deakin.edu.au/services/computing/wireless/ for information on getting connected and wireless locations at Deakin.
Exam attendance
The dates for Deakin University examination periods for any given semester
are finalised and available before the relevant semester begins. Students
are required to make themselves available to sit all examinations at
scheduled examination sessions during this period.
The date of an exam will be changed only in exceptional circumstances
in accordance with University policy and procedures. This includes
where there is a clash between two or more exams or where alternative
assessment arrangements
have been granted.
Anonymous marking in examinations policy
Deakin University operates a policy of anonymous marking for all centrally organised examinations wherever reasonably practicable. Student names are hidden from the markers in order to ensure that marking is fair and is not influenced by factors other than the standard of work.
Further information regarding Deakin University’s Anonymous Marking in Examinations Policy can be obtained from The Guide theguide.deakin.edu.au (Note: Link will open in new window).
Student complaints
- The University is committed to providing an environment that supports all students having a positive relationship with the University and its staff members.
- The University aims to provide a fair and just working and learning environment by ensuring that students have access to processes that allow for complaints and grievances to be resolved.
- The University shall ensure that its complaints processes are conducted in accordance with the principles of natural justice.
- The University shall provide an environment that encourages student complaints to be resolved within the University.
- The University recognises a student’s right to apply to the Victorian Ombudsman or other external bodies for resolution of a complaint regarding administrative actions and decisions of the University.
More information on the Student Complaints Procedures is available from The Guide (Note: link will open in new window)
Course structure and enrolment planning
All courses of the University have structures which include the completion
of a set number of units and may also include completion of core units or
particular sequences of units. For many units of study there are prerequisite
units, which must be completed before enrolment in a subsequent unit will
be accepted.
The University will provide complete, accurate, consistent and comprehensive
information regarding course rules and requirements via the university handbook
and/or online repositories. Online repositories include the online handbook
and StudentConnect which are both accessible through the Deakin website (Note:
Link will open in new window).
In all faculties and for all courses there are appointed Enrolment Officers
who can assist with course planning and provide information on course requirements. These
staff members can be contacted for enrolment advice by telephone, email or
in person. Details of Enrolment Officers for each course will be available
from the relevant faculty and through the DSA website (Note:
Link will open in new window).
Students are required to use the functionality offered through StudentConnect
to check their enrolment and personal details as recorded by the University.
By using the course completion check available through StudentConnect, students
can assess their academic progress against the specified enrolment rules for
their course. This facility can also give an indication of additional units
that must be completed in order to meet course requirements.
It is extremely important when planning enrolment details for each
year, or when making any changes to enrolment, that students seek course
advice from Enrolment
Officers, the university handbook or StudentConnect. Units selected
for enrolment must be consistent with the requirements of the particular
course in which the student is enrolled. In the event that students make
enrolment choices that fail course and/or unit rules, such enrolments
will become invalid.
Students will be notified of any invalid enrolment choices via an Invalid Unit
Enrolment Notice. Students who receive such a notice are required to contact
their Enrolment Officer within three days to amend their enrolment.
Enrolment variations
Change of address
Students who change their address must inform the Division of Student Administration without delay.
Most students can change their address details via StudentConnect. Alternatively, you can contact Customer Service by visiting Deakin Central, calling 03 9244 6333, 03 5227 2333 or 03 5563 3333, or emailing enquire@deakin.edu.au. If required, off-campus students should also amend their nominated examination
location. Off-campus
students may also complete a Change of Address slip located in the back of
their Distance Education Support Services Guide and post it to Deakin Central.
The University cannot accept
responsibility for problems that occur as a consequence of incorrect or inadequate
address information having been provided. Where an off-campus student's
change of address necessitates a change of examination location, it is the
student's
responsibility to advise the Assessments Group of that change of address by
contacting ext-exam@deakin.edu.au. Students should check address details
as recorded by the University through StudentConnect.
Change of name
Students who change their name must complete an Enrolment Variation form. This
form needs to be posted or delivered to the Division of Student Administration
Customer Service or hand delivered to Deakin Central, together with documents
to
support
the
change,
such
as
a
marriage
certificate
or Registry of Births, Deaths and Marriages Change of Name form. Distance education
students should inform the University of the change of name by writing to DSA
at their home campus, quoting their student number and enclosing a copy of
the above documents.
Unit additions/withdrawals
Students who wish to change their enrolment in any semester of study are
required to vary their enrolment online at studentconnect.deakin.edu.au/connect/webconnect (Note: link will open in new window).
Enrolment variations must be consistent with the relevant course and unit rules
and it is therefore strongly recommended that students seek course advice prior
to varying their enrolment. Variations to enrolment may result in reassessment
of fees. In this situation, students should check their revised fees on StudentConnect.
Before changing their enrolment, students should check whether the changes
will affect their Youth Allowance eligibility. They should also ensure that
HECS-HELP, FEE-HELP and University deadlines are met (refer to the Important
Dates section of this handbook).
Students are responsible for ensuring that their enrolment is correct in every
detail. Any changes to enrolment must be made by the relevant dates, otherwise
academic and financial penalties may be incurred.
Failure to withdraw from units by the final published dates will result in
students being liable for their student contribution or tuition fees and all other fees and charges.
Intermission from a course of study
Intermission refers to the suspension of studies for a year or semester whilst
keeping a place in the course. Intermission is normally granted for
a maximum period of 12 months throughout the duration of a course.
Students who wish to intermit their studies for financial, health or other
reasons should discuss their request with their Enrolment Officer. On-campus
students should apply on the Enrolment Variation form, available from faculties
or Deakin Central, which will be signed by their Enrolment Officer if the application
is approved.
Distance education students should write to their Enrolment Officer outlining
the reason for the request. The outcome of an application for intermission
may be confirmed by telephoning the relevant faculty. Ten working days
should be allowed for the application to be processed. In order to avoid financial
and academic penalties it is necessary to adhere to the deadlines published
in the Important Dates section of this handbook.
Re-enrolments
Students wishing to re-enrol for the following academic year are required
to complete their re-enrolment in the manner specified for their current
course.
For 2007, students will be required to re-enrol online
through StudentConnect. Online re-enrolments offer the advantage of being
convenient and allowing immediate checking of details recorded.
Re-enrolment information will be made available to all eligible students in
September/ October. This information will inform students of the required re-enrolment
process and specific timelines applicable for their particular course (refer
to the Important Dates section of this handbook). The penalties for late
re-enrolment will also be listed.
On-campus students may be required to attend compulsory re-enrolment sessions
arranged by faculties. Off-campus students are encouraged to seek enrolment
advice from course advisors or Enrolment Officers prior to re-enrolling. Contact
details for each course are provided in the Course Structure sections of this
handbook.
Prior to re-enrolling, students may use the Course Completion facility
on StudentConnect to determine the particular units that still need to be completed
for their particular course. Students need to ensure that their selection of
units is consistent with course and unit rules. Course Enrolment Officers and
this handbook can assist with making such choices. Any units selected that
do not meet course and unit rules will be made invalid.
When completing their re-enrolment, students must ensure that they enrol in
all units they wish to study in semesters 1 and 2 of the following academic
year.
Re-enrolments must be completed by the specified dates or a place in the course
may not be available.
For the small number of courses utilising paper-based re-enrolments, a minimum
of 21 days should be allowed for faculty approval and processing by
Admissions, Enrolments and Records,
DSA. After this period of time students are required to use StudentConnect
to check the enrolment details that have been entered for the following year.
Withdrawing from study
Withdrawing from a course of study is a serious matter. Students considering
taking this step are advised to discuss the issue with a student counsellor
or their Enrolment Officer. If a decision to withdraw is made, an Enrolment
Variation form, available from faculties or DSA, must be completed and returned
by the relevant date. Distance education students should write to their Enrolment
Officer, quoting their student number and requesting withdrawal from their
course. See Important Dates and Fees and Charges sections of this handbook.
International tuition fee-paying students should
note that they may be liable for a retention fee if they withdraw from their
studies
(refer to the Important Dates section to determine when retention fee rates
increase). HECS-HELP and FEE-HELP students should note that if they withdraw
after the census date, they will be liable for the full amount of their fees
including
student contributions and tuition fees.
Course transfer
Students who wish to transfer to a different course should contact their Enrolment
Officer as early as possible for further information. Closing dates for applications
apply. Students should also check with the Selection Officer of the intended
course.
Domestic students wishing to transfer from a fee-paying place in an undergraduate course
to a Commonwealth-Supported Place in the same course should contact their faculty
for information on the specified procedures.
Encumbrances
Students who do not follow University procedures and timelines for
fees, library borrowing, loans etc. will have encumbrances placed on
their enrolment.
Such encumbrances block provision of a range of important services such as StudentConnect and library access. Where such encumbrances
have been applied, students will be advised of the reason for this encumbrance
and
the
steps required
to
have the encumbrance removed.
Termination of enrolment
Students who fail to pay fees, submit an electronic Confirmation of Enrolment (eCAF) and Tax File Number (TFN) (if applicable) by the due date will have their enrolment terminated.
Students whose enrolments are terminated for non-payment of fees may apply
for re-instatement of their enrolment in the same academic year provided that
they pay all outstanding fees and charges and the prescribed reinstatement
charge. It is important to note that reinstatement is possible only if these
requirements are met within specified time frames.
Failure of Commonwealth supported students to complete the eCAF by census date will result in termination of enrolment. Students may apply for re-instatement in the following semester, dependant on there being Commonwealth Supported Places (CSP) available.
Voluntary withdrawal from enrolment
Students who voluntarily withdraw from studies while owing fees may apply for reinstatement of their enrolment in the same academic year provided that they pay all outstanding fees and charges.
Re-admission in subsequent years
Students whose enrolment ceases for any reason (eg. termination for non-payment of fees, withdrawal from studies or allowing enrolment to lapse) may apply for re-admission in subsequent years, provided that they pay all outstanding fees and charges applicable to those prior studies. All applicants for re-admission will be considered on the basis of their academic performance and the availability of the course, and will compete for selection with the total applicant pool at the time.
Single (non-award) unit enrolments
A non-award unit is a unit which does not lead to an award, but which:
- is a unit of study from an award course or courses at the university and
- may be counted as credit towards an award course at the University, subject to admission to an award course and approval by the faculty board
If admitted to any of these units, students must complete all administrative and academic requirements and examinations in order to obtain formal acknowledgment that they have completed all requirements of the unit.
The University is required to charge fees for single (non-award) unit enrolments. See the Fees and Charges section of this handbook.
Cross-institutional enrolment
Continuing Deakin students may apply to study units offered at another Australian
tertiary institution and have them credited to their Deakin University degree.
Prior approval from the relevant faculty is necessary. Units approved for
cross-institutional study will normally be restricted to those not offered
by Deakin University. Each application is assessed individually. Distance
education students normally cannot study units from another university in their first
year of enrolment.
Interested students should discuss their proposed cross-institutional study
with their Enrolment Officer. If the Enrolment Officer grants approval, a form
should be obtained from Deakin Central. The completed documentation should
be submitted to the Enrolment Officer by 6 February for semester 1 and 26
June for semester 2.
Students who have entered their course with advanced standing, may find there
are restrictions in the number of cross-institutional units they can study.
These should be checked with their Enrolment Officer.
Approval from the host institution is also required. Early enquiries are necessary
to ensure meeting the deadlines of the host institution.
Students’ results from cross-institutional enrolment at other institutions
will be recorded on their Deakin University academic records as EP (External
Pass) or N (Fail) and must be submitted by 13 March for summer semester studies, 11 August for semester 1 and 9 January for semester 2.
Cross-campus/faculty enrolment
Students may wish to enrol in subjects, units or components offered on another
campus, by their own faculty or another faculty, as part of their Deakin
degree. In such situations, students are strongly encouraged to discuss this
intention with their Enrolment Officer to ensure compliance with faculty
and course enrolment rules. Mixed-mode enrolment
Distance education students may enrol in on-campus units, and on-campus students
may enrol in off-campus units. The number of cross-mode enrolments allowed
varies from faculty to faculty and from course to course and depends on unit
availability. Enrolment Officers can provide further information.
Student ID cards (Deakin Card)
Every student is issued with a Deakin Card (ID card) when enrolling. Students should always have their Deakin Card with them. Deakin Cards will be required for:
- access to library facilities
- proof of identity at examinations
- access to computer facilities
- access to student association facilities
- access to campus facilities
- to pay for services on campus including photocopying, printing, internet
- Deakin Card can also be used to pay for purchases from retail outlets and vending machines on campus
The Deakin Card website www.deakin.edu.au/studentlife/deakincard (Note: link will open in a new window) enables card holders to view their transaction history and obtain the latest information about Deakin Card including terms and conditions and promotions.
