IELTS Test Centre

Frequently Asked Questions (FAQ's) -

How long is the IELTS test score valid for?

Your IELTS test score is valid for two years from the date of your test.

How do I know which version of the test I should take (General Training or Academic)?

The Academic module is usually required for entrance into undergraduate or postgraduate studies and for professional registration General Training is generally needed for immigration purposes. It is your responsibility to ensure you have selected the correct test module. If you are unsure, you should check with the organisation who has asked you to take the test to determine what their requirements are. Please look at the Official IELTS Website for an explanation of the differences between Academic and General Training modules.

Can I use my driver's licence or certified copy of my passport as my identification document?

No. Your original, valid passport is the only acceptable form of identification. You must have your original, valid passport when you apply for the test and when you sit the test. Certified copies will not be accepted.

Is the whole IELTS test completed in one day?

YES. At the Deakin IELTS Test Centre we hold the test in one day. You must arrive at the centre by 7:45am on the test day to register. The Listening, Reading and Writing tests are completed between 9am and 12noon, with no break during these tests. The Speaking interviews are conducted between 1pm and 5pm on the same day. Your speaking test time will be recorded on your desk label on the day of the test.

What if my passport number changes or my passport expires before I sit the test?

If you are issued with a new passport before the test, you need to come to the test centre to have your passport number changed on your application form. Alternatively you can bring both your new and expired passports on the test day. You must bring the same passport you identified on your application form to the test. Your passport must be valid when you apply for the test and also when you sit the test. Certified copies will not be accepted.

Can someone else apply for the IELTS test on my behalf?

No, all applications need to be made in person by the person who will be sitting the test. Applications cannot be made online, over the phone or through fax/email.
Candidates living in rural areas of Victoria can send postal applications, please ensure all required documents are sent in the one envelope or your application won't be processed.

What do I need to bring with me on the test day?

You need to bring your original, valid passport, registration card, pencils, eraser & sharpener on test day.

What can I bring into the test room with me?

You are ONLY allowed to bring into the test room:
2 pens, 2 pencils, eraser, sharpener, your registration card and your passport. You may also bring in water in a transparent bottle.

What items are prohibited?

Items that you are prohibited to take into the test room with you include:
Mobile phones, wallet, bags, keys, coats or jackets, highlighters, correction pen or pencil cases. There is a supervised holding room facility available to store your personal belongings however, you are advised not to bring valuables with you on the test day. Candidates found to have prohibited items with them in any test room will be disqualified from the test and will not receive a Test Report Form.

How long will it take for my results to come?

Your IELTS Test Report Form (TRF) will be mailed to the address on your application form 13 days after the test date. Results will not be given out over the telephone by fax or by email.

Candidates can also check their provisional results online 13 days after the test date. Please refer to our results page for more details.

Can I collect my results from the Deakin IELTS Test Centre?

Yes, results are available to be collected between 10am - 12noon on the 13th day after the test. You must notify staff at speaking registration on the afternoon of your test if you wish to collect your results. You must also bring your original, valid passport with you in order to collect your results. Results not collected on Friday by 12noon will be posted to you.

Can someone else collect my results for me?

No, nobody else can collect your results for you. You must bring your passport with you to collect your own results.

Can I get more than one copy of my Test Report Form?

No. Each candidate is only issued with one TRF. This cannot be replaced regardless of if you have lost or damaged your original one.

Can I request for the Deakin IELTS Test Centre to send my Test Report Form to an organisation?

You may request up to 5 additional copies of your TRF to be sent to receiving organisations (such as DIAC or a university) on your behalf. This can be done on your original application form, on the test day or after your test at the centre. Requests made for an additional TRF on the application form will incur no charge. Requests made on test day or at anytime after will be charged an administrative fee of $10 per request.

TRF's for tests taken more than two years ago cannot be re-issued. Please note additional TRF'S can only be sent to a recognised academic institution or government agency e.g. University or Department of Immigration. An additional TRF cannot be issued to a candidate, solicitor or migration agent.

What can I do if I am unhappy with my results?

You may apply for an Enquiry on Result (EOR) within 6 weeks of your test date. The cost for an EOR is $176.00 (including GST), you will be required to submit your original TRF and a completed EOR form. Candidates will be notified of the outcome of their EOR within 6-8 weeks. Should the band score increase the EOR fee will be fully refunded.

Can I re-sit only one module of the IELTS test?

No. Each time you sit the IELTS test you need to take all 4 components; listening, reading, writing and speaking.

Can I cancel or transfer my IELTS test?

You may cancel or transfer your test if you give at least 5 weeks written notice. A cancellation will incur an administrative fee of 25%. Transferring your test date will incur an administrative fee of $50. Please note test dates cannot be transferred between candidates or to friends, relatives, etc. Candidates must bring their passport with them when applying for a transfer.

What happens if I am absent on the day of the test?

No refunds will be given for non-attendance on test day. Candidates who are unable to attend because of serious illness may apply for a refund if they can provide relevant documentary evidence within five days of the test date. If the request is approved by the administrator the candidate can transfer to a new test date at no cost or will be entitled to a refund less an administrative fee of 25%. Candidates must bring their passport with them when applying for a transfer.

I want to sit the IELTS test on a date that is already full, is there a waiting list?

No, we do not have waiting lists for the test.

What do I do if my address changes?

If you change address you need to notify us so we have up to date details for you. You can do this by coming into the centre and filling out a change of details form.
If you can't come into the centre before your test date then you will need to complete a change of details form at speaking registration on your test date.

Do I have to do an IELTS preparation course before I take the IELTS test?

No. However, to get your best possible score, you may consider taking an IELTS Preparation Class which will familiarise you with the types of questions you will get on the test. DUELI offers a number of IELTS preparation courses. We also have Official IELTS Practice Material that you can purchase from our registration counter.

Is there any limit on how many times I can take the test or how close together I can take it?

There is no limit to the number of times you can take the test. There is also no limit as to how long you need to wait before taking the test again.

Deakin University acknowledges the traditional land owners of present campus sites.

1st August 2012