Contact us
Institute of Teaching and Learning
The Institute of Teaching and Learning (ITL) provides one supportive, easily accessible point of contact for a range of centralised academic professional development opportunities to all new and existing staff for learning more about enhancing classroom situated, blended and online learning and teaching at Deakin University. We also work in partnership with academic staff, schools and faculties to develop tailored professional development programs and resources to meet specific requirements. Finally, ITL staff can also assist in identifying and/or matching teaching strategies with appropriate tools within Deakin Studies Online (DSO) and train staff in the innovative application of them in their units and courses.
For more information on the range of services and opportunities that ITL has to offer go to About us.
Contact details
Phone: +61 3 5227 8127 (ext. 78127)
Email: itl-support@deakin.edu.au
Other Sources of Assistance
Faculty teaching and learning support
Key faculty-based staff provide contextual teaching and learning, and online educational development advice and support. Academic staff can access these services through their Faculty teaching and learning teams.
Information Technology Services Division
The Information Technology Services Division (ITSD) provides Deakin staff and students with central technology services and support. If you experience technical problems such as difficulties logging in, any DSO related issues, or any computer and teaching space technology related issues please contact the IT Service Desk.
Knowledge Media Division
Knowledge Media Division (KMD) assist unit teams with the design and development of course materials and manage the DSO system. The preferred point of contact for accessing these services is via the relevant Client Services Manager.
KMD also provide management of the DSO system. To get assistance with DSO administration, problems and functional support (step by step instructions for using DSO tools), academic staff can contact their Faculty teaching and learning teams, or directly contact the IT Service Desk.
Higher Education Research Group
The Higher Education Research Group (HERG) provides a mechanism for staff to participate and collaborate in research, scholarship and consultancy in the field of higher education, including university teaching and learning. HERG activities also provide support and development opportunities for staff at all stages of their research career. Academic staff can access information about joining HERG on their web site.
