Click on Tools and select Options.
Click on the Privacy tab.
Under Cookies, ensure that Accept cookies from site is ticked.
Click OK.
Quit/exit Mozilla Firefox after you change settings and then re-start the application.
Click on Tools and select Internet Options.
Click on the Privacy tab.
Either:
move the slider to Medium High, Medium,Low or Accept all cookies, or
click on the Advanced button, select Override automatic cookie handling, then select Always allow session cookies.
Click OK.
Quit/exit Internet Explorer after you change settings and then re-start the application.