Teaching and Learning Online

Support and professional development

The Institute facilitates a suite of professional development workshops aimed at enhancing the capability and capacity of academic staff to teach both face-to-face and online.

A range of other services are also available to help you with your online teaching. These include self-help guides, FAQs, just-in-time online or phone-based help, online modules and forums.

Teaching and learning online workshop program

Hands-on workshops cover different aspects of teaching online. Sessions provide you with an opportunity to practise using specific DSO tools and to explore strategies for using them in your teaching practice.

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Self-help guides

The Staff DSO support and resources site provides information and guides on everything from optimising your computer for DSO, strategies for preparing to teach online, to how to mark and return an online assignment.

Frequently asked questions (FAQs) and teaching tips

The Teaching and learning online wiki contains frequently asked questions and tips for teaching online. Here you can find answers to many of the most common queries about using DSO technologies, including Blackboard, eLive, Turnitin and iLecture and share your own teaching tips and ideas about teaching and learning online.

Teaching and learning online PD modules

The Teaching and learning online professional development program consists of modules you can complete online, at your own pace. The modules use realistic scenarios within Blackboard and guide you through the steps for each task as you go.

Contact us - ITL

The Insitute of Teaching and Learning staff can assist in identifying and/or matching teaching strategies with appropriate tools within Deakin Studies Online (DSO) and train staff in the innovative application of them in their units and courses. For more information on the range of services and opportunities phone: +61 3 5227 8127 (ext. 78127) or email: itl-support@deakin.edu.au.

Other Sources of Assistance

Faculty teaching and learning support

Key faculty-based staff provide contextual teaching and learning, and online educational development advice and support. Academic staff can access these services through their Faculty teaching and learning teams.

Information Technology Services Division

The Information Technology Services Division (ITSD) provides Deakin staff and students with central technology services and support. If you experience technical problems such as difficulties logging in, any DSO related issues, or any computer and teaching space technology related issues please contact the IT Service Desk.

Knowledge Media Division

Knowledge Media Division (KMD) assist unit teams with the design and development of course materials and manage the DSO system. The preferred point of contact for accessing these services is via the relevant Client Services Manager.

KMD also provide management of the DSO system. To get assistance with DSO administration, problems and functional support (step by step instructions for using DSO tools), academic staff can contact their Faculty teaching and learning teams, or directly contact the IT Service Desk.


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23rd February 2011