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A range of resources and services are available to help you with your online teaching. These include self-help guides, FAQs, just-in-time support, online modules, forums and professional development opportunities.
Professional development and support for the new DSO is being managed by individual Faculties. Your first step is to contact your Faculty teaching and learning teams.
For technical problems, such as difficulties logging on, computer and browser issues, contact the IT Service Desk.
For issues with DSO applications, contact the DSO Support helpdesk
Phone: +61 3 9251 7500 Ext. 17500
Monday - Friday: 9am - 5pm
KMD also assist unit teams with the design and development of course materials and manage the DSO system. The preferred point of contact for accessing these services is via the relevant Client Services Manager.
ITL works in partnership with academic staff, Schools, Faculties and Divisions, to develop tailored professional development programs and resources. These include face-to-face workshops, online modules, forums and Good practice examples.
The resources on this website will provide you with easy access to information about using DSO.