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Information Technology Services Division

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ITSD site index

The index below is designed to aid in the location of IT information available.
If the information you need is not listed here, please contact the IT Service Desk with your query.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z



A
ActiveSync
Administrator access
Add software to Phoenix workstation
Audiovisual facilities

B
Benchmarking
Broadband scheme for students and staff
Business Analysis Methodology


C
Call Manager
Changing your password
Conference calls
Courtesy phones


D
Deakin Learning Toolkit (DLT)
Deakin Studies Online (DSO)
DUITE (Deakin University IT Experts)
DUWS (Deakin University Workstation Scheme)
DUPS (Deakin University Printer Scheme)


E
eduroam
eLive
Email for staff
Email - re-direction
Email - vacation email (staff only)
Email lists (staff only)
Email - Outlook Web Access (OWA)
Email - Webmail
Entourage
Exchange

F
Forums

G


H
Help Desk (IT Service Desk)
Help sheets
Homepage (my-www)

I
iLecture
Internet quotas (students)
IT representatives forum
IT schemes for students and staff
IT Service Desk
IT Schemes - Broadband
IT Schemes - Laptops
IT training (staff)
IT training (students)
IT policies
ITSD work instructions
Internet - policies, access, usage, quotas (students)
Internet Usage System (IUS)

J


K
Keychain


L
Laboratories - locations and opening times
Laptop scheme for students and staff

M
Mac keychain
Meet me conference calls
Messenger for Mac
Methodologies
Mobile phones - personal mobile plan (staff only)
My-www

N


O
Office Communicator
Outlook
Outlook Web Access (OWA)


P
Passwords- changing
Passwords - keychain
Personal mobile phone plan (staff only)
Policies
Printing (labs)
Project Management Methodology
Publications

Q
Quotas - internet usage (students)


R
Remote Access (staff)
Reporting SPAM

S
Service Desk
SALT - Small Enhancement Methodology
Software Library
Software licensing
SPAM
SPICE - Project Management Methodology
Staff directory
SUGAR - Business Analysis Methodology
SSID Documentation
StaffConnect
StudentConnect

T
Telephones - Call Manager
Telephones - Meet me conferences
Telephone services - IP Telephony
Telephone services - personal mobile phone plan (staff only)
Training - IT (staff)
Training - IT (students)
Turnitin

U
University software licensing
User guides
User Management System (UMS) information
User name (staff)
User name (students)


V
Videoconferencing
Virtual Private Network (VPN)
Voicemail


W
Webmail
Web mail for Outlook (OWA)
Wireless networks @ Deakin
Work instructions


X


Y


Z