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Help sheets and user guides

ITSD provides documentation on how to use the University's IT facilities. Publications on this page are available to all, further publications are available to staff from the menu at left.

IT @ Deakin (formerly IT Bytes)

Title
Date published
2010 edition (web) (759 KB) 14 Dec 09 13:52
2010 edition (print) (736 KB) 11 Jan 10 16:13
2010 MIBT (web) (789 KB) 11 Jan 10 16:57
2010 MIBT (print) (766 KB) 11 Jan 10 17:00
   

ITSD Customer Service Charter (70 KB)

 21 Jan 08 14:44

User guides

Title
Date published
Virtual Private Networking (VPN) @ Deakin - Macintosh (762 KB) 05 Aug 09 15:03
Virtual Private Networking (VPN) @ Deakin - Windows (1.8 MB) 03 Dec 09 12:03
Wired networking @ Deakin (484 KB) 23 Mar 09 12:16
Wireless networking @ Deakin - Windows (1.6 MB) 02 Apr 09 13:41
Wireless networking @ Deakin - Macintosh (680 KB) 30 Apr 09 13:00

Help sheets - student specific

Title
Date published
Burning a CD (325 KB) 01 Dec 09 14:13
Computer laboratories (196 KB) 04 Feb 09 14:52
Deakin Card (201 KB) 10 Mar 09 13:28
Lab printing @ Deakin (139 KB) 20 May 09 12:26
Laboratory rules (17 KB) 12 Mar 09 15:02
Personal computers in residences (26 KB) 08 Apr 09 12:34
Wireless networking and DeakinSecure (Macintosh 10.4) students (261 KB) 11 Mar 09 15:02
Wireless networking and DeakinSecure (Macintosh 10.5) students (99 KB) 12 Mar 09 14:26
Wireless networking and DeakinSecure (Macintosh 10.6) students (427 KB) 21 Sep 09 11:21
Wireless networking and DeakinSecure (Windows XP) students (35 KB) 04 May 09 11:07

Help sheets - general

Title
Date published
AV equipment in teaching and learning spaces (including lecture theatres) (196 KB) 26 Feb 09 12:36
Burning a DVD (Macintosh) (214 KB) 30 Nov 09 16:31
Burning a DVD (Windows) (649 KB) 30 Nov 09 16:45
Chairing a videoconference: the five P's for a positive experience (266 KB) 03 Dec 09 10:37
Configuring Firefox for Deakin use - Macintosh (157 KB) 26 Mar 09 10:02
Configuring Firefox for Deakin use - Windows (131 KB) 13 Nov 08 13:22
Configuring Internet Explorer for Deakin use (64 KB) 26 Mar 09 10:25
Configuring Safari for Deakin use - Macintosh (351 KB) 23 Mar 09 13:40
eLive: connecting from within the Deakin network (325 KB) 23 Mar 09 14:32
eLive: connecting from outside the Deakin network (305 KB) 23 Mar 09 14:31
Importing bookmarks into Firefox (20 KB) 19 May 09 10:55
Instant messaging configurations (20 KB) 14 Nov 08 11:17
Internet access @ Deakin (85 KB) 16 Jan 09 13:38
Managing cache and cookies files (Firefox) (177 KB) 02 Feb 09 14:39
Managing cache and cookies files (Internet Explorer) (181 KB) 02 Feb 09 14:46
Managing your home directory (29 KB)  19 May 09 11:52
Mapping a network drive - Macintosh (39 KB) 19 May 09 12:48
Mapping a network drive - Windows (26 KB) 19 May 09 12:52
Personal computers @ Deakin (202 KB) 04 Feb 09 12:35
Restoring files to your home directory (185 KB) 13 Mar 09 11:28
Setting up your own PC for Deakin network access - Windows XP (43 KB) 16 Mar 09 13:45
Sharing work files @ Deakin (195 KB) 03 Mar 09 11:06
SocksCap (107 KB) 20 Apr 09 13:47
The 'perils of email' (27 KB) 24 Oct 08 09:18
Usernames and passwords (204 KB) 13 Oct 09 08:47
Using Deakin's modem service - Macintosh (36 KB) 26 Mar 09 10:49
Using Deakin's modem service - Windows (137 KB)   19 Jan 09 10:16
Using email @ Deakin (277 KB) 08 Oct 09 13:11
Using IT equipment in lecture theatres - Windows (220 KB) 04 Feb 09 13:48
Skype at Deakin (Macintosh) (300 KB) 10 Nov 09 17:31
Skype at Deakin (Windows XP) (467 KB) 05 Nov 09 12:45
Voice conferencing (ad hoc) @ Deakin (224 KB) 30 Nov 09 14:35  
Videoconferencing basics (331 KB) 31 Aug 09 11:45
Videoconferencing using presentation mode (254 KB) 03 Aug 09 12:44
Videoconferencing using Virtual Meeting Point (VMP) in the new style integrated meeting rooms (411 KB) 03 Aug 09 15:15
Videoconferencing using Virtual Meeting Point (VMP) and a Tandberg phone book (293 KB) 06 Aug 09 12:40
Videoconferencing using Virtual Meeting Point (VMP) with external sites (243 KB) 03 Aug 09 14:45
Videoconferencing using Virtual Meeting Point (VMP) in the older-style integrated meeting rooms (638 KB) 03 Aug 09 15:19
Videoconferencing using Virtual Meeting Point (VMP) and a telephone (178 KB) 03 Aug 09 15:25
Videoconferencing with external sites (316 KB) 21 Oct 09 10:43
Wireless networking and eduroam - Macintosh (264 KB) 02 Mar 09 12:37  
Wireless networking and eduroam - Windows (208 KB) 02 Mar 09 11:57  
Wireless networking and DeakinSecure - Windows Vista (348 KB) 30 Sep 09 14:30
Wireless networking and DeakinSecure - Windows 7 (532 KB) 22 Dec 09 14:18