Remote network access

The network management service delivers remote network access to Deakin staff and students to allow access to internet services, network shares and Deakin's managed standard operating environment. The eSolutions publications website hosts a number of user guides and help sheets to assist customers to set up and use these services.

Remote network access

There are a number of methods available to Deakin University staff and some student groups that allow access to the organisation's network from remote locations. These include:

• the Virtual Private Network (VPN)
• Eduroam
• Deakin-in-a-box

The VPN is a service that is used at the same time as another method of accessing the network via the internet. By using the VPN, it is ensured that the user is viewed from a security perspective the same as if he/she was on campus. This allows access to most of the services that are accessible on campus.

Eduroam is a wireless service that allows Deakin students and staff to use wireless networks at cooperating universities in Australia and around the world, using their Deakin username and password to gain access to services including their Deakin email account and files saved on the Deakin network. Eduroam also allows visiting staff and students to use the Deakin wireless network to gain access to resources at their home institutions.

Deakin-in-a-box is a service that DeS can provide that allows small groups of students or staff to connect to the Deakin network wirelessly from remote locations and work as though they are on a Deakin campus. This service is dependant on Telstra 3G access being available in the remote location. More information about this service can be obtained by contacting the IT Service Desk.

DeS aims to achieve 99% availability of the VPN service each calendar month.

Charges

VPN: DeS is centrally funded to provide this service to all Deakin University staff and students.

Eduroam: DeS is centrally funded to provide this service to all Deakin University staff and students as well as staff and students visiting from cooperating Universities.

Deakin-in-a-box: A Deakin-in-a-box installation is charged back to the requesting University area at the amount of $4000 per unit as a one-off cost that covers provision of the technology as well as support for it for a period of three years.

External parties and events: Provision of any of the methods of remote access details above by external parties and events will be assessed, quoted and charged for on an individual basis.