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This service provides University staff with laptop and desktop computers that are usually leased and changed over every three years for a new model. This service also provides a managed software operating environment that includes access to a software catalogue as well as having appropriate security measures in place such as regularly updated anti-virus software.
The Deakin University Workstation Scheme (DUWS) includes:
Response timeframes for standard Service Requests for this service are:
|Request to DeS to||Maximum business days to complete|
|Purchase a new workstation and have it installed||30 days|
|Change the configuration or the location of an existing workstation||30 days|
|Decommission an existing workstation||30 days|
Provision and support of standard DUWS computers: DeS is centrally funded to provide this service to all Deakin University staff.
Additional hardware components (RAM, video card): cost price
Hardware component installation: $50 per/hour of staff time
External parties and events: Provision of workstations under DUWS for the purposes of use by external parties and events will be quoted and charged for on an individual basis.