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Position: Associate University Librarian, Client Services
Qualifications: BA (Hons)(Latrobe University); Grad Dip Lib (RMIT);
Grad Cert Univ L&T (University of New South Wales)
Office Location: V3.59, Library
Campus: Melbourne Burwood (M)
+ 61 3 9251 7180
0400 976 907
+ 61 3 9244 6693
To lead and manage the Library's client services provided to students and staff of Deakin University and its affiliates.
Hagel, P., Horn, A., Owen, S., & Currie, M. (2012) "How can we help? The contribution of university libraries to student retention", Australian academic and research libraries, vol. 43, no. 3, pp. 214-230
Owen, Sue. (2010). Deakin University Library Celebrates Open Access Week 2010. inCite 31(12) December 2010, p.25
Horn,A & Owen.S (2009) "Mind the Gap 2014... research to inform the next five years of library development". Paper and Powerpoint presented at EDUCAUSE Australasia Conference, Perth, Australia, 4 - 7 May 2009.
Owen S. & Clancy,K. (2008) "Deakin Library website 2.0: iterative change for maximum gain". Paper presented at the 14th VALA Conference & Exhibition, Melbourne Exhibition and Convention Centre, Melbourne, Australia, 5 - 8 February, 2008.
Owen S. & Horn, A. (2008) "Levering Leverage: How strategies can really work for you". Paper presented at the 29th IATUL Conference, AUT University, Auckland, New Zealand, 21 - 24 April, 2008. Full text and presentation available from the IATUL Conference website at http://www.iatul.org/conferences/pastconferences/2008proceedings.asp
Owen, Sue. (2007). Customer-focused innovations at Deakin University Library. inCite 28(9) September 2007, p.16
Owen, S.J. (2003). It takes more than breadcrumbs to learn generic skills: Collaborating to improve information literacy. In Learning for an unknown future. Proceedings of the 2003 Higher Education Research and Development Society of Australasia Conference, 6-9 July 2003.
Christchurch: Canterbury University.
Owen, S (2011) New generation channels supporting learning and teaching. Presentation at the 32nd IATUL Forum, 27 October 2011. Rydges Melbourne Hotel, Melbourne Australia
Owen, S. & Horn, A. (2011) “Deakin University Library: An Active Partner in the Implementation of the New Generation E-Learning Platform, Desire2Learn”. Paper presented at the 32nd IATUL Conference, Warsaw University of Technology, Warsaw, Poland, 29 May - 2 June, 2011. Full text and presentation available from the IATUL Conference website at: http://www.bg.pw.edu.pl/iatul2011/proceedings/index.html
Owen, S. (2010) PowerPoint Slide Shows: 'Space matters in an online world: some developments at Deakin University Library' and 'Mapping a strategic direction for e-resources : maximising access through effective promotion and training' - presented at the National Seminar on Electronic Resources in Malaysia, Penang Bayview Beach Resort, 20 - 21 Dec, 2010.
Owen S. & Oughtred C. (2010) PowerPoint Slide Show: Social Inclusion Conference presentation. " Supporting diverse students through inclusive library services and learning spaces" - presented at the Deakin University Social Inclusion Conference, Deakin University Management Centre, Geelong Waurn Ponds Campus, 18 October 2010.
Sustainability2.0: the Deakin experience (2008)
Presented at Reality 2.0 Australian Library and Information Association Special Libraries Association Seminar Series for Information Professionals - Melbourne, 12 September 2008
Owen S. & Bates C. (2008) "Leveraging Web 2.0 in the Librarys support of teaching and learning". Presentation at the 2008 Deakin University Teaching and Learning Conference, Deakin University, Burwood, Australia, 5 - 6 May, 2008.
Owen S. & Clancy,K. (2008) PowerPoint Slide Show: "Deakin Library website 2.0: iterative change for maximum gain" presented at the 14th VALA Conference & Exhibition, Melbourne Exhibition and Convention Centre, Melbourne, Australia, 5 - 8 February, 2008.
Associate Member, Australian Library and Information Association (ALIA)
Member, Higher Education Research and Development Society of Australia (HERDSA)
Deakin University CRICOS Provider Code: 00113B