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Overdue points will only accrue on high demand items
|2 hour loan (Reserve)||10 per hour overdue|
|7 day loan||10 per day overdue|
|1 day loan||10 per day overdue|
|Zooms - high definition cameras||10 per day overdue|
|Item on loan that has been requested by someone else (a hold)||10 per day overdue
(plus the number of points obtained for the item, i.e. 7 day loan item that is overdue will accrue 10 points per day for the item, plus 10 points per day because the item has been requested by someone else, a total of 20 points per day.)
An overdue item can be renewed if no-one else has requested it.
If you have:
If you lose or damage an item, you should contact us immediately to inform us. You may be required to pay the replacement cost of the item.
If you have an item that’s long overdue you’ll receive an invoice in the mail.
You may be asked to replace an item that you have damaged or lost. An invoice will be sent to you for the replacement cost of the item.
You can pay the full invoice replacement cost of $110.00 (GST included) or $125.00 (GST included) for a BONUS+ item.
Replacement cost for a Deakin Library item will be: $66.00 or the actual amount of the item
$33.00 processing cost (cost of preparing item for borrowing)
$11.00 administration cost
$110.00 Total (GST included)
Replacement cost for a BONUS+ items will be: AU$100.00 item replacement cost
AU$11.00 administration cost
AU$14.00 processing cost
AU$125.00 Total (GST included)
Or you can buy and supply the library with a good quality secondhand copy and then pay the processing cost and the administration cost of the damaged or lost item.
Cost for the Deakin Library item will be: $33.00 processing cost
$11.00 administration cost
$44.00 Total (GST included)
If you subsequently find an item within a month of having paid for it, you may ask the Library for a refund of the amount of the item only.(e.g. $66.00). NB. you won’t be refunded the processing and administration costs.
Students who don’t follow University procedures and timelines for fees, library borrowing, loans etc. will have encumbrances placed on their enrolment. Such encumbrances block provision of a range of important services.
Once the encumbrance has been placed on your account (about 9 weeks after the invoice is issued) you won’t be able to:
We will attempt to contact you prior to placing the encumbrance advising you:
Your access will be restored at least 2 working days after payments have been settled.
Contact Deakin Central for a replacement card.
It’s your responsibility to keep your details current, to ensure you receive notifications when:
You can change your contact details:
- Enter your family name, Library ID and PIN as prompted.
- Select Modify Personal Information.
- Type your full email address e.g. firstname.lastname@example.org
- Click on Submit.
- Please allow four working days from your registration for the email notices to be activated
We cannot guarantee delivery to non-Deakin email addresses or postal addresses and we don’t monitor and/or manage undeliverable messages.
If you haven’t received or borrowed an item that’s listed on your library account, or you returned an item that hasn’t been removed from your account, notify us as soon as possible.
Deakin University CRICOS Provider Code: 00113B