It should take approx 5 days from the day the request is placed until the item is made available, either electronically or delivered to the library, school/faculty, though in most instances it will be quicker.
To assist with a speedy turnaround time, the details entered should be accurate and have been checked on the Library catalogue first for correct details.
Privacy Statement
Deakin University respects the privacy of its students, staff and members of the public and complies with the Information Privacy Act 2000 (Vic). Deakin University collects and uses personal Information about its students, staff and members of the public in order to enhance the University's ability to deliver teaching, research and other ancillary services. The University will protect the privacy of its students, staff and the members of the public with whom it deals by responsible management of the Personal Information it collects and uses or discloses in the course of providing teaching, research and ancillary services. The University will take reasonable steps to ensure that Personal Information is kept secure and protected from misuse, loss, unauthorised access, modification or disclosure, and destroyed or permanently de-identified when it is no longer needed by the University, subject to the University's obligations under the Public Records Act 1973 and other legislation. Access to and correction of personal information held by the University is managed in accordance with the Freedom of Information Act 1982 (Vic). Inquiries or complaints about the management of your personal information at the University may be directed to the University's Privacy Officer as follows: Email: privacy@deakin.edu.au Address Privacy Officer, University Governance Unit, Deakin University, 221 Burwood Highway, Burwood, Victoria, 3125.