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Problems with the catalogue

This page is provided for people who have experienced difficulties with our Library Catalogue.

Self Renewals: problems experienced could be:

• In your Operating System
• In your Web Browser
• In your ISP
• In the network between us
• In our web server
• In our database
• A combination of any of the above

You should read the Catalogue Help pages for initial advice on using the Library catalogue.

For the Library to offer an efficient and effective service, we need to hear of any problems experienced with such functions. Please complete the form below. By identifying problems we will be able to offer a more efficient and effective service to our customers.

Personal Information of person with the problem

Your family name:

Your first name:

Your Deakin email address:

Daytime telephone number

Deakin Library Borrower Number (14 digit barcode number at the bottom of student/staff ID):

When was the problem first noticed?

Which browser was being used when the problem was noticed? Mozilla, Firefox, IE???

Please detail exact steps taken to help reproduce and identify the problem. Email screen captures where possible

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