- Application to review
- Damaged and lost items
- Encumbrances
- Invoices
- Item listed on your library record that was not received or borrowed
- Notices
- Overdue points
- Replacing an item
- Item listed on your library record that was returned
- Unable to borrow
- Change your contact details
- Library conditions of use
Encumbrances
If an encumbrance is placed on your student record because you have not paid an invoice, you will not be able to:
- borrow any items,
- have any online (IT) access to library resources,
- have access to Deakin Studies Online (DSO),
- have the ability to vary enrolments in any way
- receive course materials (off campus students)
- obtain re-enrolment information
- have access to assessment results
- obtain examination date or location advice (off campus students)
- have approval to graduate
The Library attempts to contact you before an encumbrance is placed on your record, to advise you that it will be placed if you do not pay the invoice, return the item, or contact the Library to discuss the matter.
An encumbrance notice is sent to you from the Division of Student Administration.
To have an encumbrance removed.
- To have an encumbrance removed you will need to pay the invoice for a library item, or return the item.
- If you return the item, the encumbrance is removed, but you will still be sent an invoice for the administrative cost of processing the invoice, ($11.00), which you are required to pay.
- You may apply for consideration of a waiver of an encumbrance, please ask staff at the Service Desk for an ‘Application to review my library status, or to ask for a reduction or waiver of an invoice or overdue points’ form.
How long does it take?
When you have paid the amount, the Cashier notifies the Library, the Library then informs Division of Student Administration.
It takes at least 2 working days to remove an encumbrance.
When the encumbrance is cleared, you are allowed to borrow items from the Library and your IT access is restored.
