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Live help via instant messaging
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Live help via instant messaging

This service will reopen on the 9th March 2009.

Contact the library using your MSN Messenger or Yahoo Messenger client. All you need to do is add the library's instant messaging (IM) address to the contacts or buddies in your IM client.

IM Client IM Address
(add to your contact list)
Availability Online Help

picture of microsoft messager logo MSN Messenger
Download, Web Version
deakinlibrary@hotmail.com

Mon-Fri:
10am-4pm

MSN Help
picture of yahoo messager logo Yahoo! Messenger
Download, Web Version
deakinlibrary@yahoo.com.au

Mon-Fri:
10am-4pm

Yahoo! Help

Please ensure that you have an "online" status when beginning a chat session with us otherwise we will not be able to reply to your query.

When this service is closed, don't forget you can still contact us by phone or email.

If you need help in using IM or setting up the contacts please see the help links to get more information. For assistance in setting up your instant messaging client within the Deakin Network, please refer to the Information Technology Services Division Instant Messaging Configurations Helpsheet.

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