Role:

The Manager, Faculty of Health, Medicine, Nursing & Behavioural Sciences Library Services and Geelong at Waurn Ponds Campus Library, is responsible for library services, programs and resources supporting the Faculty, and for local library operations at the Geelong at Waurn Ponds Campus. He also is responsible for online and off campus library services and support, and the coordination of the public web pages of the Library.

The aim of the e-campus information services program is to plan and coordinate the development and use of electronic resources at all libraries, including remote network delivery. It particularly supports the coordination of collection development and planning in the context of providing electronic information retrieval, access, and full text services to library users through the library web pages. The off campus library program provides remote library services online, by telephone, and through the off campus library delivery service.

Key Responsibilities:

• Manage the provision of information services and resources to ensure their relevancy to the teaching, learning and research needs of the Faculty of Health, Medicine, Nursing and Behavioural Sciences.
• Manage the services, buildings, facilities and staff at the Geelong at Waurn Ponds Campus Library.
• Integrate the Library’s services into educational programs and the research process.
• Coordinate Online and Off Campus library services.

Publications and presentations:

Owen S. & Bates C. (2008) "Leveraging Web 2.0 in the Librarys support of teaching and learning". Presentation at the 2008 Deakin University Teaching and Learning Conference, Deakin University, Burwood, Australia, 5 - 6 May, 2008.

"Library Off-Campus Services: If this works for off-campus students, then it will work for all students -
AAUT Institutional Award: provision of support services that assist student learning (2005)", presentation by Colin Bates at the Carrick Awards for Australian University Teaching Forum – RMIT University 28-29 May, 2007.

Bates, Colin and Lingham, Bernie, "The Electronic Information Literacy Cocktail: a mix of online training, information, and support using multiple technologies". (PDF 57kb) Information online 2007 (conference), Sydney, Australia, 31 January 2007. (The PowerPoint presentation is also available.)

"Information/Learning Commons at Deakin University Library – Quick summary", short presentation by Colin Bates, CRIG Forum: Information/Learning Commons: a model of integrated service, 5th August 2005, Victoria University. CAVAL Reference Interest Group web page. (opens in new window)

“Consolidated academic support services in an online teaching environment - The Learner's Guide on WebCT Vista at Deakin University - Self Service?”, presentation by Colin Bates, CRIG Forum: The Changing Nature of Information Services, May 2004, RMIT University. CAVAL Reference Interest Group web page. (opens in new window)

“Support for online teaching at Deakin: some library initiatives”, presentation by Colin Bates, CRIG Forum on Online Teaching Support, May 2003, Monash University. CAVAL Reference Interest Group web page. (opens in new window)

Library support for off shore students, a presentation by Colin Bates, CRIG Forum on Library support for off shore students, 11th May 2001. Presentation included an Introduction and overview to the Forum, and the Deakin University Library case study. CAVAL Reference Interest Group web page.

"Virtual Reference Desks", a presentation by Colin Bates, CRIG Forum, RMIT, 9 July 1999.

"Designing Library Home Pages .. or why would you design a page like that ..???", The Deakin University Library experience, a presentation by Colin Bates, CRIG Forum, State Library of Victoria, 23 April 1999.

"Focus group processes at Deakin University Library", a presentation by Sue McKnight and Colin Bates, CRIG Seminar, CAVAL, Melbourne 24 April, 1998.

Bates, C., (1997), "Planning a hands-on laboratory" a presentation to a CAVAL Reference Interest Group Meeting, April, 1997.

Bates, C and others, 'Survey of the use of reference services by visitors to CAVAL member libraries', report of the 1992 survey, Richmond, CAVAL, 1993.

Bates, C and others, 'Survey of the use of reference services by visitors to CAVAL member libraries', report of the 1991 survey, Richmond, CAVAL, 1992.

'CD-ROM based information in libraries', at the CD-ROM applications in business and Government Seminar, Swinburne Computing Productivity Institute, July 1988.

Professional Activities:

Associate Member, Australian Library and Information Association.
Past Secretary of UCRLS Committee - Victoria group, and member of RAISS.
Chaired the organising sub-committee for the combined UCRLS/CRIG pre-VALA conference seminar and workshop
"Performance Indicators for Academic Libraries", 7 October 1996.
Deakin University Library representative on the CAVAL Reference Interest Group (CRIG)
Chairperson, CAVAL Reference Interest Group 1994-1996, and member of the executive since 1991.