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Cloud (online) students

  Cloud (online) students

The Library provides information delivery services to fully enrolled Cloud (online) students, Campus students studying only cloud units and students with special circumstances.

Library services

Library services

  • Loans can be delivered to your home or work address at no cost to you as we include a postage paid return envelope
  • Copies can be emailed to your nominated email address
  • We can help you find information on a topic if you are having difficulties finding relevant stuff.

Requesting

Requesting an item

Requesting an item is quick and easy. Once you've found an item you would like to read:

  • select the 'Request It' button
  • choose where you would like to pick up this title from i.e. Postal Delivery (unless you plan to visit one of our campuses).
  • click 'Submit'.

If you have recently changed your address, please add your new address details in the "special instructions" field, and remember to update your address details via StudentConnect later.

Track your hold requests using My checkouts & holds.

Delivery and returns

Delivery and return of loans

Loans can be delivered to your home or work address. To ensure the library has your correct delivery address, check your details via StudentConnect, and update if necessary. Any changes will be reflected in your library record the following business day. Library staff can also add a message to your Library record to ensure parcels are delivered to the correct address.

  • A prepaid postage return envelope is provided with your loans. In some circumstances courier delivery can be arranged.
  • You can return in person to any campus library if convenient.

Borrowing in person

Borrowing in person

You need to have a Deakin Card if you wish to borrow in person at any campus library.

Deakin Card

To obtain your Deakin Card send a passport style photo as an email attachment to Deakin Central . The photo should be JPEG format, (1024x1024 pixels and around 200KB), very clear, with head and top of shoulders visible and facing the camera. If you wear reading glasses, please ensure that there is minimal reflection from the camera flash. You will also need to provide your Deakin student number along with some form of photo ID, such as a driver's licence or passport.

If you live near a Deakin Campus, you can visit Deakin Central. They will take your photo and your card will be printed while you wait. For further information please contact Deakin Central.

Borrow from other libraries

As a Deakin student, you may also be able to borrow from other libraries near you through the CAVAL or ULANZ reciprocal borrowing schemes.

Request information on a topic

Request information on a topic

Finding and using information can sometimes be challenging. Try:

  • consulting the references listed in your study guide and unit guide. You are likely to find references to books and articles which will satisfy some or all of your needs
  • Getting started provides great advice on how to search effectively for all types of resources.

If you continue to have difficulty searching or locating relevant information you can:

When making a request, please:

  • don't leave your request to the last minute
  • use keywords to describe the topic you're researching
  • be clear as to what type of information you require and include your unit code
  • try to put your assignment topic in your own words, to describe the information you want. An example of a well-worded request is:
    'I would like any books or articles which look at the design of training programs in the workplace, especially in the supermarket and retail industries'

We can send database searches and full text articles as an attachment to your Deakin email address.

Overseas based students

Overseas based students

Items should be returned by airmail unless otherwise arranged with the Library. Retain your receipt for reimbursement of postage costs.

The receipt should contain the following information:

  • the cost of postage in local currency
  • the delivery address was Deakin University Library.

Send a copy of your receipt to iccr@deakin.edu.au, or in a separate envelope to: Supply services, Deakin University Library, Locked bag 20,000, Geelong, Victoria, Australia 3220.

Reimbursements can be:

  • deposited into an Australian bank account
  • sent as an overseas draft (cost = $2.50)
  • a telegraphic transfer to your overseas bank account can be arranged (may cost $25 or more).

The Library cannot reimburse costs paid on customs duty.

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