Deakin University Library

Deakin University Library

Cloud (online) students

The Library provides information delivery services to fully enrolled Cloud (online) students, Campus students studying only cloud units and students with special circumstances.

Library services

  • Loans can be delivered to your home or work address at no cost to you as we include a postage paid return envelope
  • Copies can be emailed to your nominated email address
  • We can help you find information on a topic if you are having difficulties finding relevant stuff.

Requesting an item

Requesting an item is quick and easy. Once you've found an item you would like to read:

  • Select the 'Request It' button
  • Choose where you would like to pick up this title from ie. Postal Delivery (unless you plan to visit one of our campuses)
  • Click 'Submit'.

Check and update your delivery address, as well as track your hold requests using My checkouts & holds.

Delivery and return of loans

Loans can be delivered to your home or work address. Library staff can add a message to your Library record to ensure the correct delivery address or you can update your own address via My checkouts & holds, CloudDeakin or Student Connect.

  • A prepaid postage return envelope is provided with your loans. In some circumstances courier delivery can be arranged
  • You can also return any loan to any campus library if convenient.

Borrowing in person

You are welcome to borrow in person at any campus library if you wish. You will need to have a Deakin Card to borrow in person from Deakin or other libraries who participate in reciprocal borrowing schemes.

Deakin Card

Deakin Card is your student ID card. Cloud (online) students are required to send a photo to Waurn Ponds Deakin Central, Building jb, Level 2, Pigdons Rd, Geelong 3217.  To ensure that you enclose the appropriate documentation, you should contact Deakin Central.

Borrow from other libraries

As a Deakin student, you may also be able to borrow from other libraries near you through the CAVAL or ULANZ reciprocal borrowing schemes.

Request information on a topic

Finding and using information can sometimes be challenging. If you're having difficulties in searching or locating relevant information you can:

Some important information about subject requests:

  • Don’t leave subject requests to the last minute
  • Consult the references listed in your study guide and unit guide before making a subject request. You are likely to find references to books and articles which will satisfy some or all of your needs
  • Use keywords to describe the topic you’re researching
  • Try to put your assignment topic in your own words, to describe the information you want. An example of a well-worded request is: ‘I would like any books or articles which look at the design of training programs in the workplace, especially in the supermarket and retail industries’
  • Sometimes we can send database searches and full text articles as an attachment to your Deakin email address.

Overseas based students

Overseas based students should return items by airmail, not courier, unless otherwise arranged with the Library. You will initially have to pay return postal costs, however these costs will be reimbursed to you once the Library has received and processed the postal receipts for each package.

The receipt should contain the following information:

  • the cost of postage in local currency
  • the fact that items were sent to Deakin University Library.

Reimbursements can be deposited into an Australian bank account, or you can be sent an overseas draft (cost = $2.50). A telegraphic transfer to your overseas bank account can also be arranged (may cost $25 or more).

The Library will not reimburse costs paid on customs duty.


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Deakin University acknowledges the traditional land owners of present campus sites.

12th June 2014