Employee Assistance Program
- About the Program
- External providers/councillors
- Managing and leading staff
- Mental health crisis services and resources
About the Program
The Employee Assistance Program (EAP) is a counselling service available to all Deakin staff. The Program is designed specifically to address and resolve both work related and personal problems adversely affecting work performance.
All staff can access the EAP, which provides confidential, short-term, professional, voluntary and free counselling by qualified external providers/counsellors (social workers or psychologists).
The external provider/counsellors maintain strict confidentiality. No information regarding what is discussed within any counselling session is relayed to any other person or organisation without your consent. Personal details and your participation in the program remain confidential.
You may refer yourself and make your own appointment, or be referred by a colleague or a supervisor.
You or your supervisor should consider that the problem is work-related or negatively affecting work performance. You just need to present your Deakin staff card at your first appointment.
These can include issues directly related to work such as workplace conflict, difficult working relationships, stress, workplace change and workplace trauma. Personal issues such as depression, grief, chronic anxiety, alcohol and substance abuse can also directly affect workplace performance and behaviour.
These issues can cause work problems such as absenteeism, friction, poor productivity, high staff turnover, reduced performance and low job satisfaction. These problems may affect your health and well-being, ability to cope with the demands of everyday life, your behaviour and work performance. Usually, the longer the problem exists, the more aspects of a person's life are affected by it.
If you have any feedback, issues or concerns with the Employee Assistance Program or providers, these can be raised on a confidential basis with the Manager OHS.
You will be assessed by an EAP external provider of your choice and, if appropriate, offered counselling under the program for one to five individual sessions. Further referrals might also be suggested.
All external counsellors are experienced, registered psychologists and social workers with expertise in a range of issues that adults face including stress related issues, depression, anxiety and managing change (both personally and professionally).
|Sigmund Burzynski and Associates|| 165 Myers Street|
|Jane Whitmore|| 155 Myers Street|
Alison Lewis-Nicholson &
| 27 Little Myers Street|
|Dianne Pearce|| 2/90 Gheringhap Street|
|Edna Osztreicher|| Shop 12, 129 Pakington St |
(Pakington Arcade) Geelong West
Availability: Mon - Thurs, 8am - 8pm
|0401 265 796|
|Dr Heather Underwood|| 17 Wellman Street|
Box Hill South 3128
|0409 411 331|
|Susan Lefroy|| 7/655 Victoria Street|
|Danny Chabel and Barbara Fraser|| 200 High Street|
Lower Templestowe 3107
1 Welfare Parade
Availability: Tuesday afternoon, Wed 7pm – 9pm,
Thursday morning, Friday
|0411 049 011|
Level 13, 200 Queen St
|1300 786 860|
|Dr Petra Becker|| East Raglan Clinic|
366 Raglan Street
|Cecilia Carvalho|| East Raglan Clinic |
366 Raglan Parade
|03 5562 9466|
Managing and leading staff
If you are responsible for managing staff and you want personal support or assistance with interpersonal conflicts, communication processes and meeting the challenge of human resource management, you can obtain support through your HR Services Partner.
For advice and assistance with organisational change, job and organisational design, staff development, career and succession planning or performance management, please contact your HR Services Partner in Human Resources.
Mental health crisis services and resources
(e.g. Crisis Assessment and Treatment Teams (CATT))
Adult specialist mental health services (16-64 years) (for all areas of Victoria)
Psychiatric triage for life threatening mental health issues (information, assessment and referral, 24 hours / 7 days)
- Barwon: 1300 094 187
- Glenelg (South Western): 1800 808 284
- Melbourne Central East (Box Hill, Burwood) 1300 721 927
- Central Melbourne (Inner West) 1300 874 243
Road Trauma Helpline: 1300 367 797