Biography
Dr Hilary Glow is a Professor in Arts and Cultural Management in the Department of Management, Deakin Business School. She is an author of books, book chapters and journal articles with a primary focus on research into arts audiences. Her research is also in the areas of arts and cultural impact, audience engagement and diversification, evaluation processes for arts/cultural organisations, and the impact of arts programs on people’s views of cultural diversity.
Hilary has undertaken research for arts organisations as well as local, state and federal governments and other arts funding agencies. She is regularly commissioned to conduct program reviews, provide evaluation models, inform the development of arts and cultural policies, and examine barriers to arts participation. She and her colleagues have conducted research with the Australia Council, Creative Victoria, DFAT and VicHealth to provide program and project evaluations.
Professor Glow's research success has been recoginsed by the ARC's 2018 Engagement and Impact Assessment which rated her research (in conjunction with co-author Dr Katya Johanson) at the highest levels for both industry engagement and impact.
From 2015-2017 Hilary was a member of the Australia Council's Research Strategy Panel. Made up of a group of distinguished scholars and leaders, the panel supported the Council in commissioning original research and analysis to inform arts policy development, providing the evidence base for advocacy, and influencing public thinking about the arts.
From 2012 to 2015, Hilary was Director of the Arts Participation Incubator (API) which she started with seed funding from Deakin University. The API established activities and networks to identify the fruitful ground between the arts sector, social innovation and scholarly research. Over 3 years, the API facilitated projects, conversations and collaborations between artists, arts managers and producers, social entrepreneurs and innovators, technologists, futurists, not for profit and community organisations, businesses, philanthropists and governments.
From 2016-2019, Hilary was President of the Green Room Awards, Victoria's premier peer-voted, performing arts industry awards.
Read more on Hilary's profileResearch interests
- Audience research
- Evaluation processes for arts organisations
- Arts participation and audience engagement
- Cultural policy
- Local government arts and cultural policy and planning
Teaching interests
- Arts and Cultural Management
- Cultural Policy
- Event Management
- Arts Fundraising and Sponsorship
Knowledge areas
Research into perfoming arts audiences
Arts and cultural impact
Audience engagement and diversification
Evaluation processes for arts/cultural organisations and funding agencies
The impact of arts programs on people’s views of cultural diversity.
Professional activities
Research groups
http://publicartcommission.com/projects/cultural-impact
Awards
- Outstanding innovation in the field of community engagement, International Association for Public Participation (iap2) Core Value Award was awarded to Associate Professor Hilary Glow as Director of the Arts Participation Incubator (API), 2014.
- Deakin University award for outstanding achievement in research partnerships. Research team: Audience engagement and participation in the arts, 2012.
- Vice Chancellor's award for outstanding contribution to research, early career researcher, 2010.
- Commendation for excellence in teaching, Faculty of Business and Law, 2009.
Projects
With funding from the Australia Council and the Ian Potter Foundation, Professor Glow and other members of the Deakin research team are investigating the organisational change required for arts/cultural organisations to diversify the social profile of their audiences. Despite policy and programming initiatives, spanning a number of decades, audiences for the arts remain predominantly white, female, able, middle-class and middle aged. Our research interrogates the nature and extent of the problem, and the processes of organisational change and innovation that will help to address this particularly intractable problem for arts/cultural sector organisations.
Publications
Leading or Avoiding Change: The Problem of Audience Diversification for Arts Organisations
Hilary Glow, Anne Kershaw, Matthew Reason
(2024), pp. 300-318, A Reader on Audience Development and Cultural Policy, London, Eng., B1
Collecting and Classifying Data on Audience Identity: The Cultural Background of Festival Audiences
Katya Johanson, Hilary Glow, Mark Taylor
(2024), pp. 194-211, A Reader on Audience Development and Cultural Policy, London, Eng., B1
Collecting and classifying data on audience identity: the cultural background of festival audiences
K Johanson, H Glow, M Taylor
(2023), pp. 1-18, Cultural Trends, London, Eng., C1
ETHICS IN AUDIENCE RESEARCH: By the book or on the hop?
K Johanson, H Glow
(2022), pp. 374-390, Routledge Companion to Audiences and the Performing Arts, London, Eng., B1
K Johanson, B Coate, C Vincent, H Glow
(2022), Vol. 92, Poetics, C1
Hilary Glow, Anne Kershaw, Kim Goodwin
(2022), Vol. 24, pp. 21-35, International Journal of Arts Management, Montreal, QC, C1
Leading or avoiding change: the problem of audience diversification for arts organisations
H Glow, A Kershaw, M Reason
(2021), Vol. 27, pp. 130-148, International Journal of Cultural Policy, C1
D Safari, H Glow, A Noblet, A Pyman
(2021), Vol. 80, pp. 407-423, Australian Journal of Public Administration, C1
C Vincent, H Glow, K Johanson, B Coate
(2021), Work, Employment and Society, C1
Gaming the Data: The Evaluation of Arts Activities and the Tensions for Public Policy
Hilary Glow, Katya Johanson
(2020), pp. 183-194, The Australian Art Field Practices, Policies, Institutions, London, Eng., B1
H Glow, K Johanson
(2019), Vol. 25, pp. 298-308, International journal of cultural policy, Abingdon, Eng., C1
Working with boards: The experiences of Australian managers in performing arts organisations
H Glow, M Parris, A Pyman
(2019), Vol. 78, pp. 396-413, Australian Journal of Public Administration, C1
Reinstating the artist's voice: artists' perspectives on participatory projects
Katya Johanson, Hilary Glow
(2019), Vol. 55, pp. 411-425, Journal of sociology, London, Eng., C1
Controversy, uncertainty and the diverse public in cultural diplomacy: Australia-China relations
K Johanson, A Coles, H Glow, C Vincent
(2019), Vol. 73, pp. 397-413, Australian journal of international affairs, Abingdon, Eng., C1
Katya Johanson, Hilary Glow, Bronwyn Coate, Caitlin Vincent
(2019), [Melbourne, Vic.], A6
H Glow, Katya Johanson, A North-Samardzic, Anne Kershaw, Amanda Coles, Jordan Vincent
(2018), Melbourne, Vic., A6
Wrestling with beauty: putting the aesthetic into arts evaluation
K Johanson, H Glow
(2017), pp. 95-108, Applied practice: evidence and impact in theatre, music and art, London, Eng., B1
Accounting for quality: arts evaluation, public value and the case of "Culture counts"
A Gilmore, H Glow, K Johanson
(2017), Vol. 26, pp. 282-294, Cultural Trends, C1
Public diplomacy evaluation 2014-2016
A Coles, H Glow, K Johanson, J Vincent, T Boots, J Howard, C Reddan, C Vincent
(2017), Canberra, A.C.T., A6
A virtuous circle: the positive evaluation phenomenon in arts audience research
K Johanson, H Glow
(2015), Vol. 12, pp. 254-270, Participations, Aberystwyth, Scotland, C1
The value of 'being there': How the live experience measures quality for the audience
J Radbourne, K Johanson, H Glow
(2014), pp. 55-68, Coughing and clapping : investigating audience experience, Surrey, Eng., B1
New modes of arts participation and the limits of cultural indicators for local government
K Johanson, H Glow, A Kershaw
(2014), Vol. 43, pp. 43-59, Poetics, Amsterdam, Netherlands, C1
The advantage of proximity : the distinctive role of local government in cultural policy
K Johanson, A Kershaw, H Glow
(2014), Vol. 73, pp. 218-234, Australian journal of public administration, Melbourne, Vic., C1
More yuppy stuff coming soon: gentrification, cultural policy, social inclusion and the arts
H Glow, K Johanson, A Kershaw
(2014), Vol. 28, pp. 495-508, Continuum, Melbourne, Vic., C1
Knowing and measuring the audience experience
J Radbourne, H Glow, K Johanson
(2013), pp. 1-13, The audience experience: a critical analysis of audiences in the performing arts, Bristol, England, B1
Challenging cultural authority: a case study in participative audience engagement
H Glow
(2013), pp. 35-48, The audience experience: a critical analysis of audiences in the performing arts, Bristol, England, B1
Cultural leadership and audience engagement : a case study of the Theatre Royal Stratford East
H Glow
(2012), pp. 131-143, Arts leadership : international case studies, Melbourne, Vic., B1
The state of play : protocols as children's cultural policy
H Glow, K Johanson
(2012), Vol. 18, pp. 1-12, International journal of cultural policy, Abingdon, England, C1
'It's not enough for the work of art to be great' : children and young people as museum visitors
K Johanson, H Glow
(2012), Vol. 9, pp. 26-42, Participations, Middlesex, England, C1
Building arts audiences : arts participation and barriers report
A Kershaw, K Johanson, H Glow
(2012), Melbourne, Vic., A6-1
Strategic arts framework : Maribyrnong City Council
H Glow, K Johanson, A Kershaw
(2012), Melbourne, Vic., A6-1
Being and becoming : children as audiences
K Johanson, H Glow
(2011), Vol. 27, pp. 60-70, N T Q. New Theatre Quarterly, Cambridge, England, C1
Festivals, artists and entrepreneurialism : the role of the Adelaide Fringe Festival
J Caust, H Glow
(2011), Vol. 6, pp. 1-14, International journal of event management research, Brisbane, Q.L.D., C1
Valuing participation : artists and the Adelaide fringe festival
H Glow, J Caust
(2010), Vol. 8, pp. 413-424, International journal of the humanities, Altona, Vic., C1
Building capacity or burning out? Supporting indigenous performing artists and filmmakers
H Glow, K Johanson
(2010), pp. 71-84, Media international Australia, incorporating culture and policy, St Lucia, Qld., C1
Measuring the intrinsic benefits of arts attendance
J Radbourne, H Glow, K Johanson
(2010), Vol. 19, pp. 307-324, Cultural trends, London, England, C1
Empowering audiences to measure quality
J Radbourne, K Johanson, H Glow
(2010), Vol. 7, pp. 360-379, Participations : journal of audience & reception studies, Middlesex, England, C1
Hidden stories : listening to the audience at the live performance
J Radbourne, H Glow, K Johanson
(2010), pp. 1-14, Double dialogues, Canterbury, Vic., C1
Taking a critical approach to arts management
H Glow
(2010), Vol. 7, pp. 585-594, Asia Pacific journal of arts & cultural management, Adelaide, S. A., C1
Your genre is black : indigenous performing arts and policy
H Glow, K Johanson
(2009), Strawberry Hills, N.S.W., A1
Audience experience : measuring quality in the performing arts
J Radbourne, K Johanson, H Glow, T White
(2009), Vol. 11, pp. 16-29, International journal of arts management, Montreal, Quebec, C1
Instrumentalism and the 'helping' discourse : Australian indigenous performing arts and policy
H Glow, K Johanson
(2009), Vol. 15, pp. 315-329, International journal of cultural policy, Amsterdam, The Netherlands, C1
Honour bound in Australia : from defensive nationalism to critical nationalism
K Johanson, H Glow
(2009), Vol. 11, pp. 385-396, National identities, Basingstoke, England, C1
How to (re) value Indigenous performing arts
L Johnson, H Glow, K Johanson
(2009), Vol. 6, pp. 391-396, The Asia Pacific journal of arts and cultural management, Adelaide, S.A., C1
Indigenous performing arts and the problem of judging 'excellence': A discussion paper
H Glow, K Johanson
(2009), Vol. 6, pp. 382-390, The Asia Pacific journal of arts and cultural management, Adelaide, S.A., C1
J Caust, H Glow
(2009), [Adelaide, SA], A6-1
I'm here to save you : a case study of the arts and managerialism in Australia
H Glow, S Minahan
(2008), Vol. 13, pp. 133-145, Journal of workplace rights, New York, N.Y., C1
Culture and political party ideology in Australia
K Johanson, H Glow
(2008), Vol. 38, pp. 37-50, Journal of arts management, law, and society, Washington, D.C., C1
Australian indigenous performing arts and cultural policy
H Glow, K Johanson
(2008), ICCPR 2008 : Proceedings of the fifth International Conference on Cultural Policy Research, Istanbul, Turkey, E1-1
Voices of dissent in the age of emperor Kennett
H Glow, K Johanson, G D'Cruz
(2007), pp. 174-185, Class act: Melbourne workers theatre 1987-2007, Carlton North, Vic., B1
A creative twist: management theory, creativity and the arts
P Gahan, S Minahan, H Glow
(2007), Vol. 13, pp. 41-50, Journal of management & organization, Maleny, Qld., C1
Turning Victoria into cultural capital: Victorian arts policy 1992-1999
H Glow, K Johanson
(2007), Vol. 90, pp. 123-132, Journal of Australian studies, St. Lucia, Qld., C1
Re-thinking multiculturalism: performing the Cronulla beach riot
K Johanson, H Glow
(2007), Vol. 5, pp. 37-43, International journal of the humanities, Altona, Vic., C1
Managerialism and the arts : a complete and utter bloody waste of time
H Glow, S Minahan
(2007), pp. 1-19, ANZAM 2007 : Managing our intellectual and social capital, Sofitel Wentworth, Sydney, N.S.W., E1
Recent indigenous theatre in Australia:the politics of autobiography
H Glow
(2006), Vol. 4, pp. 71-77, International journal of the humanities, Altona, Vic., C1
Looking for cultural value: critiques of Australian cultural policy
H Glow, K Johanson
(2006), Vol. 4, pp. 259-269, Asia Pacific journal of arts and cultural management, Adelaide, S.Aust., C1
Dying in the arts: creativity as metaphor
H Glow, S Minahan, P Gahan
(2005), pp. 1-13, ANZAM 2005 : Engaging the multiple contexts of management : convergence and divergence of management theory and practice : proceedings of the 19th ANZAM conference, Canberra, A.C.T., E1
On the margins : a study of the representation of the arts in the news pages of the newspaper
H Glow
(2005), AIMAC 2005 : Proceedings of the 8th International Conference on Arts & Cultural Management, Montreal, Canada, E1-1
The politics of exclusion: political censorship and the arts-as-industry paradigm
H Glow, K Johanson
(2004), Vol. 2, pp. 128-141, Asia Pacific journal of arts and cultural management, Adelaide, S. Aust., C1
Faking it : representations of the arts in the news
H Glow
(2001), Vol. 70, pp. 89-97, Journal of Australian studies, St Lucia, Queensland, C1-1
Funded Projects at Deakin
Other Public Sector Funding
Adelaide fringe festival: Understanding the value of the fringe festival as understood by artists, participants and the fringe itself.
Prof Hilary Glow, A/Prof Jo Caust
Arts SA Grant - Research Arts South Australia
- 2009: $10,000
Arts audiences: measuring quality in the performing arts
Prof Katya Johanson, Prof Hilary Glow, Prof Jennifer Radbourne, Ms Judy Morton
ArtsVic Arts Victoria
- 2011: $9,886
Maribyrnong City Arts and Cultural Framework
Prof Katya Johanson, Dr Anne Kershaw, Prof Hilary Glow
Maribyrnong City Council
- 2012: $23,671
City of Moonee Valley Audience Research Report
Dr Anne Kershaw, Prof Katya Johanson, Prof Hilary Glow
Moonee Valley City Council
- 2012: $20,000
Arts About Us Evaluation
Prof Hilary Glow, Dr Anne Kershaw, Prof Katya Johanson, Prof Yin Paradies
VicHealth Victorian Health Promotion Foundation Awards
- 2015: $39,000
- 2014: $21,000
- 2013: $60,000
Festival City Review
Prof Hilary Glow, Prof Katya Johanson
Maribyrnong City Council
- 2014: $8,000
- 2013: $2,000
An evaluation of the 'Culture Counts' trial 2015-16
Prof Hilary Glow, Prof Katya Johanson
Creative Victoria
- 2016: $6,000
- 2015: $10,526
Public Diplomacy Evaluation
Dr Amanda Coles, Prof Katya Johanson, Prof Hilary Glow, Dr Jordan Vincent
Department of Foreign Affairs and Trade DFAT
- 2017: $50,000
The impact of the Venice Biennale on Artists and the Australian Arts Sector
Prof Katya Johanson, Prof Hilary Glow
Australia Council for the Arts Grant - Research
- 2019: $11,000
- 2018: $49,000
Program Evaluation for Creative State Actions
Prof Katya Johanson, Prof Hilary Glow, Dr Anne Kershaw, Prof Emily Potter
Department of Jobs, Precincts & Regions
- 2020: $35,627
- 2019: $27,272
- 2018: $72,727
Understanding Audience Diversification: Research and sector development - Stage one
Prof Hilary Glow, Dr Anne Kershaw
Australia Council for the Arts Grant - Research
- 2021: $5,000
- 2020: $5,000
Understanding Audience Diversification: Research and sector development - STAGE TWO.
Prof Hilary Glow, Dr Anne Kershaw
Australia Council for the Arts Grant - Research
- 2023: $20,000
Industry and Other Funding
Arts and Cultural Leadership in Australia
Prof Hilary Glow
Myer Foundation Grant & Sidney Myer Fund, Ticketmaster Australasia Pty Ltd
- 2011: $55,473
Arts Participation Incubator: Documentation and Dissemination of Best Practice in Building Arts Participation
Prof Hilary Glow
Lord Mayor's Charitable Foundation - Exploration Grants
- 2013: $15,000
Evaluation of the Melbourne Fringe 'Compass' Program
Prof Katya Johanson, Prof Hilary Glow
Melbourne Fringe Grant - Research
- 2016: $7,000
Changing organisations to diversify arts audiences
Prof Hilary Glow, Dr Anne Kershaw, Prof Katya Johanson
Ian Potter Foundation Grant - Research
- 2022: $100,000
Supervisions
Dominik Safari
Thesis entitled: An Ecosystem Approach to Evaluating a Cultural Event: A Regional Festival Case Study
Doctor of Philosophy, Department of Management
Yoni Prior
Thesis entitled: Pragmatic Dramaturgy: The Creative Management of Limits in Performance-Making Processes
Doctor of Philosophy, School of Communication and Creative Arts
David Adamson
Thesis entitled: A Dramaturgy of Autobiographical Fragments: Theatre, Autobiography, and Walter Benjamin
Doctor of Philosophy, School of Communication and Creative Arts
Jonathan Hopwood
Thesis entitled: Strategic Thinking and the Creative Process in Event Management
Doctor of Philosophy, School of Management and Marketing