Staff profile

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Dr Lemai Nguyen

Position: Senior Lecturer
role description
Faculty or Division: Faculty of Business and Law
Department: Deakin Business School
Campus: Melbourne Burwood Campus
Phone: +61 3 92446556 +61 3 92446556



  • MACS Member of Australian Computer Society
  • MHISA Member of Health Informatics Society of Australia
  • MAIS Member of Association for Information Systems


Teaching Interests

Business on the Internet

Business Requirements Analysis

Business Analytics

Information Systems Management

Expertise summary

Member of Health Informatics Society of Australia (HISA), Special Interest Group in Aged Care Informatics, Vice Chair My research in health informatics focuses on the following areas: Nursing informatics and aged care informatics Health information needs and behaviours Health information systems implementation and impact evaluation


Research interests

Health Informatics, Nursing Informatics, Aged Care Informatics, EHR

Business Requirements Analysis 

Socio-technical aspects of Information Systems

Research page




Wickramasinghe, N., Kent, B., Moghimi, F. H., Nguyen, L., Redley, B., Taylor, N., Botti, M., Stien, M. (2013) Using Technology Solutions to Streamline Healthcare Processes for Nursing: the Case of an Intelligent Operational Planning Support Tool (IOPST) Solution, in Lean Thinking for Healthcare, editors: Wickramasinghe, N., Hakim, L., Gonzalez C., and Tan, J., Springer, New York. In Press.

Mahaux, M., O. Gotel, A. Mavin, L. Nguyen, L. Mich, and K. Schmid, (2013) Collaborative Creativity in Requirements Engineering: Analysis and Practical Advice, Seventh IEEE International Conference on Research Challenges in Information Science , R. Wieringa and S. Nurcan, Editors. 2013, IEEE: Paris, France, May 29-31.

Unnithan, C., Nguyen, L., Fraunholz, B., and Tatnall, A. (2013) RFID translation into Australian Hospitals: An exploration through Actor-Network Theoretical(ANT) Lens, Proceedings of International Conference on Information Society i-Society 2013 , Toronto, Canada, June 24-26.


Cybulski, J. and Nguyen, L. (2012), Integrating e-simulations in teaching business information systems, in Professional Education Using e-Simulations: Benefits of Blended Learning Design, edited by Holt, D., Segrave, S., and Cybulski, J., IGI Global Publishing

Husada, R. and Nguyen, L. (2012), ICT Alternative for Primary Care Delivery in Indonesia: A Proposal Proceedings of 23rd Australasian Conference on Information Systems ACIS 2012, 3-5 Dec, Geelong, VIC.


Nguyen, L. and Bakewell, L. (2011), Impact of Nursing Information Systems on residential care provision in an aged care provider. Proceedings of 22nd Australasian Conference on Information Systems ACIS 2011, 30 Nov-2 Dec, Sydney, NSW.

Nguyen, L., Evans, S., Wilde, W. and Shanks, G. (2011) Information needs in community aged care, Proceedings of the 15th Pacific Asia Conference on Information Systems PACIS'2011, Brisbane, Qld.

Nguyen, L. (2011), Supporting Family-based Care for Aged Patients with Chronic Illness, in Intelligent technologies for bridging the grey digital divide, edited by Soar, J., Swindell, R., Tsang, T., chapter 16. IGI Publisher


Nguyen, L., Evans, S., Wilde, W. and Shanks, G. (2010) Supporting information needs of senior citizens in community aged care, ACIS 2010 : Proceedings of the 21st Australasian Conference on Information Systems , ACIS, Brisbane, Qld.

Nguyen, L., and Nguyen, T.H. (2010), Introducing Health Information Systems to Aged Care in Vietnam, Proceedings of the 14th Pacific Asia Conference on Information Systems PACIS'2010, July 9-12, Taipei, Taiwan.

Moloney, B., Cybulski, J., Nguyen, L., (2010), Transforming value perception in music information systems, Proceedings of 16th Americas Conference on Information Systems, AMCIS 2010, August 12-15, Lima, Peru.


L. Nguyen, G. Shanks, (2009) A framework for understanding creativity in requirements engineering, Information and Software Technology, Vol. 51, Issue 3, March 2009, Pages 655-662 , doi:10.1016/j.infsof.2008.09.002 Available on line

Barton, S., Corbit, B., Nguyen, L. (2009) Academic Social Networks Affecting the Adoption of eLearning in Turkey, International Journal on E-Learning, Association for the Advancement of Computing in Education (AACE), 8:4.


L. Nguyen, G. Shanks, F. Vetere, and S. Howard (2008) "Information Systems and Healthcare XXVIII: The Information Needs of Family Carers in Collaborative Healthcare," The Communications of the Association for Information Systems: Vol. 23, Article 10. Available at

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Link to publications

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