Research Contacts Management Tool (RCMT)

FAQ

  1. What is the Research Contacts Management Tool?
  2. Who can use it?
  3. How do I use it?
  4. What if I leave Deakin University?
  5. What if I change from student to staff or from staff to student?
  6. How can I be sure my research email alias will not be deleted?
  7. What if I forget my RCMT password?

1. What is the Research Contacts Management Tool?

Once a student or staff member leaves Deakin University, their email address is deleted and they are then no longer able to receive email addressed to that Deakin email address. A similar thing happens with a change from staff to student or from student to staff: the current email address is deleted and a new email address is created.

The Research Contacts Management Tool (RCMT) allows academic staff and research students to set up a lifelong “research” email alias:  (email-address@research.deakin.edu.au).

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2. Who can use it?

Any Deakin academic staff member or research student.

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3. How do I use it?

  • You will need to set up an RCMT account and a research email alias.
    1. Log into the RCMT initially with your Deakin username and password.
    2. Select an “@research.deakin.edu.au” email alias from the drop-down list
    3. Make up a new RCMT username, password and 3 security questions which will help identify you if you lose your password.
  • Your new research email alias will not have a mailbox to store email but it can be forwarded to another email address. The forward is set to your Deakin email address initially but you can log into the RCMT with your RCMT username and password and change the forwarding address at any time to any other email address (eg: hotmail, gmail)
  • You should use your research email alias in publications, at conferences, in your email signature and for any communications with external parties. Or you might like to use it all the time.

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4. What if I leave Deakin University?

You should log into the RCMT and forward your research email alias to an external address. Twice a year, a validation email will be sent to your forwarding address to check that the address is still valid. You’ll have to click on the link in the email to confirm.  If there is no response to this email within 30 days, or if it bounces back, your research email alias will be deleted.

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5. What if I change from student to staff or from staff to student?

You can log into the RCMT and forward your research email alias to your new Deakin email address or to an external email address. Twice a year, a validation email will be sent to your forwarding address to check that the address is still valid. You’ll have to click on the link in the email to confirm.  If there is no response to this email within 30 days, or if it bounces back, your research email alias will be deleted.

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6. How can I be sure my research email alias will not be deleted?

To keep your research email alias active:

  • Respond to the regular validation emails sent to your forwarding address by clicking on the link to confirm.
  • Make sure you don’t forget your RCMT login details or the answers to your 3 security questions.

Please note: if you log into the RCMT tool and click the "Delete" button, your alias will be deleted and the link to your forwarding address will be broken.

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7. What if I forget my RCMT password?

Click on the “Forget your password” link at the RCMT login page, enter your RCMT username and provide the answers to your 3 security questions. This will allow you to reset your password. Alternatively, you could call the ITSD Service Desk to have the password reset. The Service Desk will ask for your RCMT username and the answers to your security questions to confirm your identity.

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22nd June 2012