Once a student or staff member leaves Deakin University, their email address is deleted and they are then no longer able to receive email addressed to that Deakin email address. A similar thing happens with a change from staff to student or from student to staff: the current email address is deleted and a new email address is created.
The Research Contacts Management Tool (RCMT) allows academic staff and research students to set up a lifelong “research” email alias: (email-address@research.deakin.edu.au).
Any Deakin academic staff member or research student.
You should log into the RCMT and forward your research email alias to an external address. Twice a year, a validation email will be sent to your forwarding address to check that the address is still valid. You’ll have to click on the link in the email to confirm. If there is no response to this email within 30 days, or if it bounces back, your research email alias will be deleted.
You can log into the RCMT and forward your research email alias to your new Deakin email address or to an external email address. Twice a year, a validation email will be sent to your forwarding address to check that the address is still valid. You’ll have to click on the link in the email to confirm. If there is no response to this email within 30 days, or if it bounces back, your research email alias will be deleted.
To keep your research email alias active:
Please note: if you log into the RCMT tool and click the "Delete" button, your alias will be deleted and the link to your forwarding address will be broken.
Click on the “Forget your password” link at the RCMT login page, enter your RCMT username and provide the answers to your 3 security questions. This will allow you to reset your password. Alternatively, you could call the ITSD Service Desk to have the password reset. The Service Desk will ask for your RCMT username and the answers to your security questions to confirm your identity.